For those affected by the typhoon

Those who have been affected by the typhoon can receive the following relief and support systems by submitting the “Disaster Certificate” to the counter in charge of the ward office. For more information, please contact us.

Last Updated January 16, 2024

Procedures at the Aoba Ward Office

★ This is a relief and support system for the Aoba Ward Office. For more information, please contact us.

Contact person in charge
Items	Contact person in charge	Contact information	Targets	Contents	Procedure Summary
Affliction certificate	General Affairs Division Disaster Prevention Section (4th floor, 71st window) ※Damage assessment surveys for damaged houses will be conducted at the ward office Tax Division, and the affliction certificate will be issued at the ward office Family Registry Division.	978-2213	The affliction certificate is a certificate for damage caused by a fire or natural disaster (damage of houses, flood above floor level, etc.).	This certificate describes the degree of damage caused by the disaster.	You can issue the required number of copies for each submission destination. Please contact us in advance when applying.
Property tax and city planning tax Reduction of taxes (land and houses)	Tax Division House Manager (No. 50 on the 3rd floor)	978-2254～7	Damage to houses, etc. is 1/10 or more	The tax amount will be reduced according to the degree of damage.	For more information, please contact us.
	Tax Division Land Section (No. 51 on the 3rd floor)	978-2248～51	Those who have suffered damage due to landslides, landslides, etc.
	Tax Division Land Section (No. 51 on the 3rd floor)	978-2248～51	Those whose annual harvest has decreased by more than 2/10 on farmland
Reduction and exemption of city prefectural tax	Tax Division City Tax Section (No. 55 on the 3rd floor)	978-2241～3	Loss or damage to houses or household goods is 3/10 or more However, excluding the amount covered by insurance claims.
Postponement of collection of city tax	Tax Division Tax Receipt Section (No. 59 on the 3rd floor)	978-2275～8	Those who have difficulty paying or delivering at one time	The collection of city tax may be deferred.
Reduction of premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors	Insurance and Pension Division National Health Insurance Section (No. 28 on the 2nd floor)	978-2335～6	Those who have suffered more than 20% of assets such as houses due to storms and floods, fires, earthquakes, etc.	Insurance premiums will be reduced according to the degree of damage.
Deferral of premiums for National Health Insurance, The Long-term Care Insurance and Medical System for Elderly Seniors		978-2335～6	Those who cannot pay at one time due to damage such as storm and flood damage, fire, earthquake disaster, etc.	You may be deferred to collect insurance premiums.
Reduction of partial co-payment of National Health Insurance	Insurance and Pension Division National Health Insurance Section (No. 27 on the 2nd floor)	978-2337～8	More than half-burned	For a certain period of time, a part of the hospitalization fee (limited to before payment) is exempted.
Reduction of partial contributions to the medical system for elder senior citizens			Households whose damage to houses is more than 3/10 of their value and whose income is less than a certain amount	medical expenses's partial contribution will be exempted for a certain period of time.
Reduction of the burden on users of The Long-term Care Insurance			More than half-burned	The Long-term Care Insurance users' fees are exempted for a certain period of time.
Exemption from premiums in National Pension Plan (Kokumin Nenkin)	Insurance and Pension Division National Pension Plan Section (No. 30 on the 2nd floor)	978-2331～2	Losses on property prices of approximately 1/2 or more	Exemption from insurance premiums when houses, household goods, or other property are damaged by a disaster.
Exemption from user burden of disability welfare services for a certain period of time	Elderly and Disabled Support Division In charge of support for persons with disabilities (No. 34 on the 2nd floor)	978-2453	Persons with disabilities who belong to households that have suffered more than half burnt or partially destroyed	The user burden may be reduced for a certain period of time.
Reduction of childcare fees for daycare centers	Children and Families Support Division Childcare Section (No. 37 on the 2nd floor)	978-2428	More than halfflood above floor level	Childcare fees are exempted for a certain period of time.
Welfare fund loan business (housing funds)	Children and Families Support Division Children and Families Support Section (No. 37 on the 2nd floor)	978-2457・2459	Mother, father and son widow households who lost their homes and houses due to a disaster	You may be able to get a loan.
Support for disinfection	Health Sanitation Division Environmental Sanitation Section (No. 62 on the 3rd floor)	978-2465～6	Households flooded above and below the floor	We accept consultations on disinfection methods, etc.

Others handled by government agencies

★ "Other than the ward office" also has a relief and support system. For more information, please contact us.

Contact person in charge
Items	Contact person in charge	Contact information	Targets	Contents	Procedure Summary
Reduction of general waste disposal fees	Resources and Waste Recycling Bureau Aoba Office	975-0025	Fire, natural disasters, etc.	When survivors carries waste generated by fire, etc. into the facility, the waste disposal fee will be reduced.	After obtaining the affliction certificate, please consult with the collection office of each ward in advance.
Temporary use of Municipal Housing	Housing and Architecture Bureau Municipal Housing Division	671-2923		Those who have lost their homes (more than half destroyed) can urgently permit the temporary use of Municipal Housing. The period during which temporary use is permitted shall be within three months, and the house usage fee during that period shall be exempted.	You need an affliction certificate and resident certificate. For more information, please contact us.
Reduction of water rates	Water Works Bureau Customer Service Center	847-6262		For households and offices damaged by the heavy rain on September 3 and Typhoon No. 15, 19, and 21, we will change the conventional requirements and take special reduction of taxes such as water rates will be implemented.	For more information, please contact us.
Consultation on management of small and medium-sized enterprises	Economic Affairs Bureau Finance Division	671-2592		We accept various consultations such as SME management and financing.
Miscellaneous losses	Green Tax Office	972-7771		You can reduce all or part of income tax.
Reduction of prefectural tax (individual business tax, real estate acquisition tax)	Green Prefectural Tax Office	973-1911		All or part of it can be reduced.
Reduction of motor vehicle tax (jidosha-zei)	motor vehicle tax (jidosha-zei) Management Office	716-2111		All or part of it can be reduced.

Others (exits, etc.)

★ "Other than the ward office" also has a relief and support system. For more information, please contact us.

Contact person in charge
Items	Contact person in charge	Contact information	Targets	Contents	Procedure Summary
Excursion money	Ward Office Health and Welfare Division (3rd floor No. 64)	978-2433	Fire, natural disasters, etc.	Those who have suffered a certain amount of damage (investigation the status of the damage and certify the target person), we will give exemption money etc.	For more information, please contact us.
Excursion money	Aoba Ward Japan National Council of Social Welfare	972-8836	Fire, natural disasters, etc.		For more information, please contact us.
Life welfare fund loan	Aoba Ward Japan National Council of Social Welfare	972-8836	Low-income households (with income standards)	Loans will be provided if you lose your home, household goods, or daily necessities due to a disaster. (Lendings are subject to screening.)	Please attach and submit a certificate of affliction and an estimate of required expenses within 6 months after the disaster. (Please ask the person in charge in advance for income standards and application methods.)

★In addition, there are various systems related to survivors support. For details, please refer to the outline of various systems related to Yokohama City survivors Support.

For inquiries to this page

General Affairs Division, Aoba Ward Office

Phone: 045-978-2213

Fax: 045-978-2410

List of related pages Open the menu in the related page list

Return to the previous page

Page ID: 454-701-703