For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last update date July 1, 2024
The water supply equipment is a private property, and the contract for water supply work (water leak investigation, water leak repair, etc.) is a contract between the owner or user and the designated water supply equipment construction company (hereinafter referred to as “construction company”). It is to have you go. Regarding the contract, Water Works Bureau cannot intervene.
When requesting a construction company for water leakage repair, be aware of the following.
[Before contacting a construction company]
Water can be stopped with the water stopcock of the water meter section, so even if the water is erupting, stop the water without panic, and check the following items and contact the construction company.
If you do not know the location of the meter or how to operate the water stopcock, please contact the Water Works Bureau Customer Service Center (045-847-626262).
[Request for repair from construction companies]
The designation system for designated water supply equipment construction companies was established by the revision of the Water Supply Law in 1996, and based on uniform requirements nationwide, based on the application of those who conduct water supply equipment construction business, the water supply company (Water Works Bureau) It is person who appointed as construction company.
Designated water supply equipment construction companies are designated for each water supply company (Water Works Bureau), but the designated standards are not specified by the water supply company (Water Works Bureau), but are designated by the Water Supply Law as a uniform requirement nationwide. Standards are set. The criteria for designation are "location of persons who will be appointed as chief engineer of water supply equipment construction at each business site", "holding of machinery and equipment specified in the Water Supply Law Enforcement Regulations (machinery and equipment for cutting pipes, pipes) Machinery and equipment for processing. Machinery and equipment for joining, water pressure test pump) ”and“ Person who does not meet certain disqualification requirements ”.
When person who applied for designation conforms to designated standard to prescribe in Water Supply Law, it is said that water supply company (Water Works Bureau) must make designation.
When we perform water supply construction (except minor change) such as new construction, remodeling, removal of water supply equipment in Yokohama city, based on rule of "water supply law", "Yokohama-shi water supply regulations", Yokohama-shi designation water supply equipment construction by company and construction are necessary.
※Minor changes do not involve plumbing work, and refers to the replacement and repair of a single faucet and the replacement of water supply equipment parts installed at the end of the water supply device such as tops and packing.
List of water leak repair companies on the downstream side of the meter
Yokohama City PDF (PDF: 619KB) / Excel (Excel: 155KB)
Yokohama City PDF (PDF: 305KB) / Excel (Excel: 114KB)
As of June 17, 2024
We publish in Yokohama-shi and outside Yokohama-shi in the location of construction company.
Water Works Bureau Customer Service Center
Phone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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Water Works Bureau Water Supply Service Dept.
Phone: 045-671-3069
Phone: 045-671-3069
Fax: 045-212-1167
Email address: su-kyusuiiji@city.yokohama.jp
Page ID: 579-781-048