For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last Updated December 5, 2024
The water supply equipment is a private property, and the contract for water supply work (leakage investigation, water leak repair, etc.) is contracted between the owner or user and the designated water supply equipment construction company (hereinafter referred to as "construction company"). Is what you have. Water Works Bureau cannot intervene in the contract.
When requesting a construction company to repair water leakage, please note the following.
[Before contacting the construction company]
As you can stop the water with the water stopcock of the water meter, even if the water is erupting, stop the water without panic and check the following items and contact the construction company.
If you do not know the location of the meter or how to operate the stopcock, please contact Water Works Bureau Customer Service Center (045-847-6262).
[Request for repair to construction companies]
The designated system for designated water supply equipment construction companies was established by the revision of the Water Supply Law in 1996, and based on the application of those who conduct water supply equipment construction business under uniform requirements nationwide, the water supply company (Water Works Bureau) Is a person who has been designated as a construction company.
Designated water supply equipment construction companies are designated for each water supply company (Water Works Bureau), but the designated standards are not stipulated by the water supply company (Water Works Bureau), but are designated by the Water Supply Law as a uniform requirement nationwide. Standards are set. The designated criteria are "location of persons who will be appointed as chief engineer for water supply equipment construction at each business site", "holding of machinery and equipment specified in the Water Supply Law Enforcement Regulations (machine and equipment for cutting pipes and pipes for processing machinery and equipment for processing. Mechanical equipment for joining, water pressure test pump) ", "Be a person who does not meet certain disqualification requirements".
When a person who has applied for designation conforms to the designated standards stipulated in the Water Supply Law, the water supply company (Water Works Bureau) must designate it.
When we perform water supply construction (except minor change) such as new construction, remodeling, removal of water supply equipment in Yokohama-shi, based on rule of "water supply law", "Yokohama-shi water supply regulations", Yokohama-shi designation water supply equipment construction company Application and construction by is necessary.
※Minor changes do not involve plumbing work, and refer to the replacement and repair of single faucets and the replacement of parts of water supply equipment installed at the end of water supply equipment such as tops and packings.
List of water leak repair companies downstream of the meter
PDF in Yokohama city (PDF: 598KB) / Excel (Excel: 153KB)
Yokohama out-of-city PDF (PDF: 294KB) / Excel (Excel: 92KB)
As of November 15, 2024
・The location of the construction company is divided into Yokohama city and outside Yokohama city.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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Water Works Bureau Water Supply Service Department Water Supply Maintenance Division
Telephone: 045-671-3069
Telephone: 045-671-3069
Fax: 045-212-1167
Email address: su-kyusuiiji@city.yokohama.lg.jp
Page ID: 579-781-048