For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
- Yokohama-shi Top Page
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- Frequently Asked Questions Q&A
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- Mechanism of water charges, payment method, procedure method
Here's the text.
Mechanism of water charges, payment method, procedure method
Last Updated January 21, 2025
FAQs
- Calculation of water charges
- Customer Number
- Payment method
- Reduction of water charges
- Procedures for starting and discontinuing use of water supply
- Water meter
- Others
Calculation of water charges
Customer Number
Payment method
- I want to know how to pay the water bill.
- I want to pay the water bill by fund transfer.
- I want to pay the water bill by credit card
- I want to change the credit card used to pay the water bill.
- If the credit card used to pay the water bill has expired, do I need to apply again?
- If I pay the water bill by credit card, will I receive a receipt?
- The water charge is paid by credit card, but a delivery notice (payment form) has arrived
- I lost the delivery notice (payment form) of the water charge
- I want you to reissue the receipt for the water bill.
- I want to pay the water bill on my smartphone (mobile payment)
- If I pay the water bill on a smartphone (mobile payment), will I receive a receipt?
- I want to change the billing destination for water charges
Reduction of water charges
Procedures for starting and stopping use of water supply (procedures for moving)
- I want to know the procedure for water supply when moving from outside Yokohama to Yokohama.
- I want to know the procedure for water supply when moving in Yokohama city
- I want to know the procedure for water supply when moving out of Yokohama city
- I registered my e-mail address from the Internet to start and stop using the water supply, but I did not receive the e-mail.
Water meter
Others
Inquiries to this page
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 718-676-120
