For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
- Yokohama-shi Top Page
- Living and Procedures
- Housing and Living
- Water supply and sewerage
- Water supply
- Frequently Asked Questions Q&A
- Fees, etc.
- Water charges and customer numbers
Here's the text.
Water charges and customer numbers
Last Updated September 20, 2024
FAQs
Q
１．What kind of thinking is the water charge determined?
A
In Yokohama City, we have adopted an increasing rate structure by caliber.
The increasing rate system by caliber is a fee system in which a basic fee is different depending on the caliber of the meter, and the unit price increases as the amount of water used increases based on the idea that daily water used is low. You.
Q
２．Water charges have become more expensive than before.
A
Changes in family structure or changes in water supply equipment (toilet, bathtub, etc.) may increase the amount of water used.
If there is no such change, there is a possibility of water leakage. (Please refer to how to read the meter.)
Q
３．Please tell us about the amount of water used in the past.
A
The WEB Member Site on this site provides a service that allows customers who use water in Yokohama City to check the amount of water used and water charges for the past two years.
If you want to use the service, please register on the website.
If you wish, please contact the Water Works Bureau Customer Service Center.
Q
４．I'd like to know your customer number.
A
The customer number is the 9-digit number stated in the meter reading notice. Example: 12-34-56789
For inquiries about the number, please contact the Water Works Bureau Customer Service Center.
※Please note that we will ask you some questions when making inquiries. In addition, if the person who calls is not the person himself / herself, disclosure may not be possible depending on the relationship.
Inquiries to this page
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 718-676-120
