Reference link

■About consumer life consultation that we accepted in Motoichi consumer life synthesis center

• Trend of consumer life consultation in 2021 (Yokohama-shi consumer life synthesis center) (outside site)
  We analyze the number of annual cases, trends, processing results, solutions, etc. and publish them on our website every year.

■Formulation of Consumer Education Promotion Plan

• Basic Policy on Promotion of Consumer Education (Cabinet decision on March 28, 2023) (external site)
• Direction of promoting consumer education in Yokohama
• 2023 Yokohama-shi consumer education promotion plan (PDF: 637KB)

■Pillar of measures of the Consumer Economic Division, Budget

• FY2023 Economic Affairs Bureau Budget Outline
  p.19 “II Summary of Major Business of Economic Bureau (5) Promotion of Safe and Comfortable Consumer Life”
  p.50 “Citizen's Economic and Labor Expenses” p. 54,55 “4 Consumer Life Center Operating Expenses”-“7 Consumer Administration Promotion Operating Expenses”
• FY2023 Economic Affairs Bureau Business Plan
  General Accounts＞Subsection 5 Economic Expenses＞Section 1 Economic Expenses＞Fifth: Civil Economic and Labor Costs p.8-11

■Ordinance

• Yokohama-shi consumer life regulations (outside site)

■Examples of trouble and countermeasures that cannot be solved in Japan alone

• Cross-border Consumer Center (CCJ)-National Consumer Affairs Center of Japan (outside site)
  This is a consultation desk operated by the National Consumer Affairs Center of Japan for consumers who have trouble with overseas shopping.
  Trouble cases and how to deal with them are posted.