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  6. Yokohama City Consumer Life Condition Survey, Results of Dispute Issues

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Yokohama City Consumer Life Condition Survey, Results of Dispute Issues

Last Updated July 27, 2020

Consumer Life

Yokohama City Consumer Affairs Council

Yokohama City Consumer Life Survey (conducted from May to June, 2011)

pdfSummary version (PDF: 337KB)

pdfReport (PDF: 7,217KB)

※Since 2012, the Yokohama e-questionnaire has been used as a reference in promoting the policy business.
Click here to see the results of the 2020 "Questionnaire on Consumer Life" conducted in 2020.

Results of Dispute Resolution

(1) "Conflict matters concerning the purchase of beauty equipment and health foods in aesthetic salon"
pdfReport "Summary" (PDF: 12KB) and pdf"Report" (PDF: 65KB)
(2) “Conflict Issues Related to Purchase Contracts for Learning Materials”
pdfReport "Summary" (PDF: 27KB) and pdf"Report" (PDF: 93KB)
(3) “Conflict matters relating to a contract to pay nursing home”
pdfReport "Summary" (PDF: 19KB) and pdf"Report" (PDF: 129KB)

※In order to be decided by the Yokohama City Consumer Affairs Council in accordance with the requirements for referral.
Even if there is a request from the applicant for dispute resolution, there is a possibility that it will not be referred.

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If you do not have it, you can download it free of charge from Adobe.
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For inquiries to this page

Consumer Economic and Labor Department, Economic Affairs Bureau

Phone: 045-671-2584

Phone: 045-671-2584

Fax: 045-664-9533

Email address: ke-syohikeizai@city.yokohama.jp

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Page ID: 488-996-461

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