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  6. Survey on Consumer Life in Yokohama, Results of Dispute Cases

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Survey on Consumer Life in Yokohama, Results of Dispute Cases

Last Updated July 27, 2020

Consumer Life

Yokohama City Consumer Affairs Council

Yokohama City Consumer Life Survey (conducted from May to June 2011)

pdfSummary Version (PDF: 337KB)

pdfReport (PDF: 7,217KB)

※Since 2012, the Yokohama e-questionnaire has been used as a reference for promoting the policy business.
Click here for the results of the “Questionnaire on Consumer Life” conducted in 2020.

Resolution of Dispute Cases

(1) "Conflict concerning the purchase of beauty products and health foods in aesthetic salons"
pdfReport "Summary" (PDF: 12KB) and pdf"Report" (PDF: 65KB)
(2) "Conflict matter related to the purchase contract for learning materials"
pdfReport "Summary" (PDF: 27KB) and pdf"Report" (PDF: 93KB)
(3) "Conflict projects related to paid nursing home occupancy contracts"
pdfReport "Summary" (PDF: 19KB) and pdf"Report" (PDF: 129KB)

※Dispute cases to be referred to will be determined by the Yokohama City Consumer Affairs Council based on the requirements for referrals.
Even if there is a request from the applicant for dispute resolution, it may not be referred.

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Inquiries to this page

Consumer Economic Affairs Division, Civil Economic and Labor Department, Economic Affairs Bureau

Telephone: 045-671-2584

Telephone: 045-671-2584

Fax: 045-664-9533

Email address: ke-syohikeizai@city.yokohama.lg.jp

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Page ID: 488-996-461

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