Beware of "unauthorized" waste collection companies!

Complaints and consultations have been received saying, "If you hear an advertisement saying" I will dispose of your household waste free of charge, or after seeing a flyer advertisement, you will be charged a high fee." .

Example of trouble

• We asked a company that patrols the city with light trucks to dispose of garbage. The collection was free, but he was charged a high disposal fee.
• I asked for garbage disposal by attaching a free collection flyer in the post. After loading it on a light truck, a work fee was collected.
• Once I asked for free collection, I was troubled to visit many times for waste. Etc.

Businesses that collect and transport waste that are no longer needed at homes in Yokohama must obtain permission from Yokohama City for municipal solid waste collection and transportation business.
Household waste cannot be collected and transported with a permit for industrial waste collection and transportation or a secondhand dealer.
When requesting waste disposal, do not ask an unauthorized business operator. In addition, businesses that have received permission will not collect waste while proclaiming the city with light trucks.
In addition, we display four-digit permission number on collection vehicle and request from Motoichi to place the same permission number in handbill advertisement to distribute to home.
Person who is looking for company which received permission, please confirm list of Yokohama-shi municipal solid waste collection transportation business permission companies.
For information on how to separate and dispose of household garbage, please check how to separate and dispose of garbage and resources.

Unauthorized collectors mainly collect waste in the following ways.

（１） Truck-type collection
Collected while admiring the city by light trucks.

（２） Flyer-type collection
"We will collect waste for free." Distribute a handbill written to the home.
（※）
Yokohama City has requested a municipal solid waste collection and transportation business licenser to include a "four-digit permission number" in addition to the "business name" on the flyer distributed to homes.

（３） Vacant land type collection
"We will collect waste" in a vacant lot And collect a sign saying "etc."

（４） Web advertising-type collection
On the homepage, "We will collect household waste free of charge." Collect waste.

The act of collecting and transporting waste without permission is a violation of the law.
In addition, it is not possible to confirm that products collected by unauthorized collection companies are properly recycled. home appliances, for example, contains harmful substances such as Freon, lead and arsenic and requires proper recycling. These harmful substances are released into the environment when collection companies dispose of waste home appliances without taking environmental measures by the collection company.

You can also use the product once you use it again as a product.
When requesting such reuse, ask a secondhand dealer license, such as a used home appliance store, to purchase used.
If you are asked to pay a waste disposal fee even though you do not have a license to collect and transport municipal waste, it may be a violation of the Waste Management Law. Please consult with the Resources and Waste Recycling Bureau Business Waste Management Section (045-671-4090).

How to separate and put out the household garbage in Yokohama

• How to separate the household garbage in Yokohama.How to separate and put out household garbagePlease take a look at it.

Oversized disposal procedures

• Please apply to Oversized Garbage Reception Center by phone or internet.
• For more information, please click here.Oversized disposal proceduresPlease take a look at it.

How to put out home appliance recycling products (TVs, air conditioners, refrigerators, freezers, washing machines, clothes dryers)
Products subject to the Home Appliance Recycling Law are collected by retailers and recycled by home appliance manufacturers based on the Home Appliance Recycling Law.
（１） Application to the store where you purchased it (when discharging the used target home appliances, consumers apply for collection at the retail store.)

• Stores where the product was purchased in the past
• Stores where new products are purchased

（２） Apply to the Yokohama Appliance Recycling Promotion Council Reception Center (if you are unable to request a receipt from a retail store)

• For more information, please click here.How to Dispose of Home Appliance Recycling ProductsPlease take a look at it.

How to put out home PCs

• Manufacturers are obliged to collect and recycle PCs used at home.
• For more information, please click here.How to put out home PCsPlease take a look at it.

disposal procedures is temporarily released in large quantities due to moving, etc.

• Yokohama municipal solid waste collection and transportation business licenseePlease ask for it.
• For moving garbage, a moving company that has not been licensed may be able to collect and transport it. Specifically, please contact reference (business waste measures section).

For inquiries regarding the management of disposal procedures and collection sites, please contact the collection office in each ward.

Inquiries about licensed municipal waste collection and transportation business
Resources and Waste Recycling Bureau Business Waste Management Section Waste Management Section

• Opinions and inquiries:sj-syorigyo@city.yokohama.jp
• Phone: 045-671-2511
• fax: 045-663-0125

Inquiries about oversized garbage
Oversized Garbage Reception Center

• Contact:info@sodai.city.yokohama.lg.jp
• Phone: 0570-200-530 or 045-330-3953
• fax: 045-550-3599

Inquiries about troubles caused by contracts etc.
Yokohama City Consumer Life Center

• Phone: 045-845-6666 (reception weekdays 9: 00-18: 00, Saturday 9:00 to 16:45)