Beware of "unauthorized" waste collection companies!

There have been complaints and consultations saying, "If you hear the advertisement saying" I will dispose of your household waste free of charge "or if you look at the flyer advertisement and ask for disposal, you will be charged a high fee." .

Examples of trouble

• We asked a company traveling around the city by light truck to dispose of waste. The collection was free, but a large disposal fee was charged.
• Attached a flyer for free collection that was in the post and requested garbage disposal. After loading it on a light truck, work fees were collected.
• Once I asked for free collection, I was in trouble because I visited many times for waste. Etc.

Businesses that collect and transport unnecessary items at homes in Yokohama City as waste must obtain a license from Yokohama City for the general waste collection and transportation business.
Household waste cannot be collected and transported with the permission of industrial waste collection and transportation or the permission of a secondhand dealer.
When requesting waste disposal, do not ask an unauthorized company. In addition, licensed businesses do not collect waste while proclaiming the city with light trucks.
In addition, we display four-digit permission number on collection vehicle and request from Motoichi to publish the same permission number in handbill advertisement to distribute to home.
Person looking for company which received permission, please confirm list of Yokohama-shi municipal solid waste collection transportation business permission supplier.
For information on how to separate and dispose of household garbage, please refer to how to separate and dispose of garbage and resources.

Unauthorized collection companies collect waste mainly in the following ways:

（１） Truck-type collection
It is collected while proclaiming the city by light trucks.

（２） Handbill-type collection
"We will collect waste free of charge." Distribute leaflets to the home.
（※）
Yokohama City has requested a licensed municipal waste collection and transportation business to include a "4-digit permission number" in addition to the "business name" on the flyer distributed to homes.

（３） Vacant land type collection
In a vacant lot, "I will collect waste." Set up a signboard with such words and collect it.

（４） Web advertising collection
On the homepage, "We will collect household waste free of charge." To collect waste.

The act of collecting and transporting waste without permission is a violation of the law.
In addition, it is not possible to confirm that products collected by unauthorized collection companies are properly recycled. For example, home appliances contains harmful substances such as CFCs, lead, and arsenic, and therefore requires proper recycling. Such harmful substances are released into the environment when collection companies improperly dispose of waste home appliances without taking environmental measures.

You can also have another person use the product once it has been used as a product again.
When requesting such reuse, ask a second-hand dealer who has the permission of a second-hand dealer, such as a second-hand home appliance retailer.
If you are required to pay the waste disposal fee even though you do not have permission to collect and transport municipal solid waste, please consult with the Resources and Waste Recycling Bureau Business Waste Management Section (045-671-4090).
In Yokohama City, we have concluded agreements with private companies that reuse them, and are promoting the reuse of oversized garbage.

How to separate and put out household garbage in Yokohama City

• How to separate household garbage in Yokohama?How to separate and put out household garbagePlease take a look.

Oversized disposal procedures

• Please call Oversized Garbage Reception Center or apply via the Internet.
• For more information.Oversized disposal proceduresPlease take a look.

How to put out home appliance recycling products (TVs, air conditioners, refrigerators, freezers, washing machines, clothes dryers)
Products subject to the Home Appliance Recycling Law are collected by dealers and recycled by home appliance manufacturers in accordance with the Home Appliance Recycling Law.
（１） Application to the store where you purchased (when discharging used home appliances, consumers apply for collection to the retailer.)

• Stores where the product was purchased in the past
• Stores where new products are purchased

（２） Apply to the Yokohama Appliance Recycling Promotion Council reception center (if you cannot request a pickup from a retail store)

• For more information.How to put out recycled home appliancesPlease take a look.

How to put out household PCs

• Manufacturers are required to voluntarily collect and recycle PCs used at home.
• For more information.How to put out household PCsPlease take a look.

disposal procedures, which is temporarily released in large quantities due to moving or other reasons

• Yokohama City General Waste Collection and Transportation Business Permitted CompanyPlease ask me.
• For moving garbage, unlicensed moving companies may be able to collect and transport. Specifically, please contact reference (business waste measures section).

For inquiries regarding disposal procedures, management of collection sites, etc., please contact the collection office in your ward.

Inquiries about licensed municipal waste collection and transportation business
Resources and Waste Recycling Bureau Business Waste Management Section

• Comments and inquiries:sj-syorigyo@city.yokohama.jp
• Telephone: 045-671-2511
• fax: 045-663-0125

Inquiries about oversized garbage
Oversized Garbage Reception Center
For details, please refer to the "Application for oversized garbage" page.

Inquiries regarding troubles caused by contracts, etc.
Yokohama City Consumer Life Center

• Telephone: 045-845-6666 (reception weekdays 9: 00-18: 00, Saturdays and Sundays 9: 00-16: 45)