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Yokohama City AI chatbot

Last Updated March 5, 2021

How to use

You can use one of the following methods to find the information you want to know.

1 How to enter the information you want to know directly in the message input field

Input directly into the message input field

① In the message input field, enter the information you want to know.
② Choose the information you want to know from the answer candidates.
If the answer candidate does not have the information you want to know, please press the "Nothing applicable" button and enter it in another word.
③ A preview of the answer will be displayed. You can check the details of the answer by pressing the "Here" button.

2 How to find the information you want to know from the options

How to choose from options

①②③ Choose the one that is closest to the information you want to know.
④ Choose the information you want to know from the answer candidates.
If the answer candidate does not have the information you want to know, please press the "From the beginning" or "Back forward" button and select from another option.
⑤ A preview of the answer will be displayed. You can check the details of the answer by pressing the "Here" button.

Operating Environment

Google Chrome, Firefox, Microsoft Edge, Safari, Microsoft Internet Explorer (deprecated)
※ Even if you use it under the recommended environment, there may be problems with the display of the website depending on the combination of OS and browser, and the browser settings.
※Since Microsoft Internet Explorer is a deprecated environment, some display problems may occur with some display.

FAQs

Q
"Did you find the information you want to know?" I didn't go ahead.
A

"Did you find the information you want to know?" If you do not select one of the three options "Yes", "No" and "Back forward" in the message, you will not be able to move forward if you do not enter the reason in the message field, you will not be able to proceed as well.

Q
The operation is heavy or unmoved
A

Close the browser once or press the "Update" button on your browser.

Q
I couldn't find the information I wanted to know, or a completely different answer from the question.
A

AI chatbots are a system that uses AI to derive the most relevant answers from the vast amount of statistical data accumulated.
So, if the data is missing, you may see an answer that is different from the question's intention.
We will analyze the contents that could not be answered and try to improve the accuracy of the answer. Please tell us what kind of information you needed and why.

For inquiries to this page

Yokohama City Civil Affairs Bureau Public Affairs Consultation Section Call Center

Phone: 045-671-2117

Phone: 045-671-2117

Fax: 045-663-3433

Email address: sh-call@city.yokohama.jp

Return to the previous page

Page ID: 206-924-455

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