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Q1-1 I am in trouble with familiar pollution problems

Last update date April 1, 2024

(1) Introduction

In recent years, urbanization has led to an increase in pollution and neighborhood problems related to the environment.

The cause of trouble is often avoided by compassion for neighbors or a little care.

In addition, it seems that the way of feeling inconvenience changes depending on the factory, house, or the degree of relationship with the person that causes the cause.

(2) If you feel any damage, call early.

The person responsible for pollution may not be aware that it is "annoying the neighborhood."

If you feel damage, don't endure it, and ask for your understanding as soon as possible.

In some cases, the intervention of the city hall may disrupt the relationship between the neighborhood. In addition, about civil matter, city hall cannot intervene in principle.

First of all, let's call out as soon as possible and tell them that you are annoying.

(3) About the permissible limits

In providing administrative guidance to business operators, Yokohama City uses the criteria to determine whether or not they comply with regulatory standards based on environmental laws and regulations.

Not only in factories and business establishments, but also in the social life of humans, even if they comply with regulatory standards based on environmental laws and regulations, some noise, vibration and odors may occur. It is an act that has a somewhat adverse effect on the lives of others, but the limit you have to endure is the permissible limit.

Whether or not the permissible limit is exceeded

[1]Details and extent of damage
[2]Statute of Assailment
[3]Progress of negotiations between the parties
[4]Relationship with regulatory standards and environmental standards
[5]Regionality
[6]Indigenousness (post-relationship of land use, approach to danger)
[7]Publicity of Cause Acts
[8]Other circumstances (special circumstances on the victim side, violations of laws and regulations, Shin-Yoshinori, environmental assessment, etc.)

It will be decided by comprehensively considering it. (From materials of the Pollution Coordination Committee)

(4) About pollution complaint consultation

If it is difficult for the parties to resolve each other, please consult the following consultation desk.

A. Municipal Pollution Complaint Consultation Service

First of all, please consult with the pollution complaint consultation desk of your municipal office.
Reference of Yokohama-shi is listed in "pollution complaint consultation reference". Please refer to "Frequently Asked Complaints" before consulting.

[Anonymous Complaint]

In some cases, we may not be able to respond to anonymous reports. We will not disclose the name of the consultant to the complainant without the consent of the consultant. (Please note that the consultant may be inferred from the source and the positional relationship between the consultant.)
You will need to disclose your name to confirm the facts of the reported pollution complaint, report the status of the site, intentional report (harassing report) based on individual interests, and prevent the involvement of unrelated third parties. is.
Thank you for your cooperation.

B. Prefectural Pollution Examination Committee

If there is a fierce conflict or if the person generating pollution does not easily take countermeasures, it can be treated as a pollution dispute at the prefectural pollution review committee. The jurisdiction of Yokohama City is the Kanagawa Pollution Examination Committee (outside site).

C. Environmental Dispute Coordination Commission

Serious and wide-area incidents, damages and causal relations issues are accepted by the Pollution Coordination Committee of the Ministry of Internal Affairs and Communications (external site).

Flow diagram of pollution consultation


Inquiries to this page

Atmosphere and Sound Environment Division, Environmental Protection Department, Green Environment Bureau

Telephone: 045-671-2486 (atmosphere), 2483 (noise), 4244 (water quality), 2494 (soil)

Telephone: 045-671-2486 (atmosphere), 2483 (noise), 4244 (water quality), 2494 (soil)

Fax: 045-550-3923

Email address: mk-soudan@city.yokohama.lg.jp

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Page ID: 716-472-958

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