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  6. Beware of phone calls and e-mails that call tax officials!

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Beware of phone calls and e-mails that call tax officials!

Last Updated August 31, 2022

 In Yokohama city, there are cases of asking the ward office tax staff to ask for your employer and family structure by telephone or fake e-mail, and suspicious cases of visiting your home or office saying "I want you to pay taxes" I am.
 In addition, damage has occurred due to "wire fraud", such as disguised as tax officials, operating an automated teller machine (ATM), and making a transfer.

Suspicious Short Message from the NTA

 At present, cases have been found in which a short message and e-mails from the NTA to a fake homepage impersonating the NTA website. The National Tax Agency (including the National Taxation Bureau and Tax Office) does not send short message information. If you receive a suspicious short message or email, or find a site that uses the NTA website, please be careful not to access it, as it may cause damage if you access it.
 The NTA website (external site) address is https://www.nta.go.jp/. When using the NTA website, be sure to check the browser address field.

Main contents of suspicious communication

Main contents of suspicious calls

 "I'm calling XX of the ward office tax payment section, but I sent a reminder letter to Mr. XX by mistake," etc., family structure, family office work, current address, Phone number (mobile phone), transfer Try to find out the financial institution and account number. In addition, there have been reports of cases where the number of employees and names of employees were asked.

Main contents of fake email

 In the text of the e-mail, there is an instruction to file a tax return as soon as possible as [Emergency Contact], and send a fake e-mail stating that if left unchecked, your bank account will be seized, and you will be asked to retrieve personal information. Try.

Response in case of suspicious contact

 If you feel suspicious about an inquiry from a ward office or a person who claims to be a Finance Bureau tax official, please check and consult with the ward office Tax Division or the Finance Bureau head tax department.

  • When tax officials make inquiries to taxpayers over the phone, they are in principle to confirm the contents based on the tax return submitted, etc., and do not directly contact the employer or family structure. In particular, we will send you a letter to contact the ward office or a postcard for reply to the ward office or Finance Bureau. Similarly, in Yokohama City, important announcements are made in writing, so we will not send them by e-mail.
  • There is no need to operate an automated teller machine (ATM) to receive refunds.
  • You will not be asked to call toll-free numbers or mobile phones.
  • There is no need to specify a financial institution account and ask for a transfer to pay the city tax.

Contact list

Recent Cases

  • In November 2021, a person claiming to be a ward office Tax Division employee called an unnotified call. "I accidentally sent a reminder letter for municipal tax and prefectural tax." "I want you to throw it away when it arrives." "I want you to confirm your Address name and spouse's name. ○Yeah, isn't it?" "I want you to check the status of your dependents. Is your child a high school student?" I was suspicious because it was an incoming call from an unnotification, and when asked for the reason, I was hung up.
  • In November 2021, a person calling himself a ward office tax official called and asked him about the presence of a mother, father, or spouse. While answering, I was suspicious and did not answer anything, I was asked, "Can I mail mail?" And answered "Please mail it."
  • In November 2021, a person who claims to be a ward office tax official said, "I sent a reminder letter for a person with the same name and surname." Please discard it when you receive it. " In addition, the other party at the phone call knew this name, Address, and date of birth, so he told her work.

For inquiries to this page

Tax Division, Finance Bureau, Finance Department

Phone: 045-671-2229

Phone: 045-671-2229

Fax: 045-641-2775

Email address: za-zei-kakari@city.yokohama.jp

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Page ID: 358-959-842

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