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About consultation counter such as window burden ratio

Last Updated September 25, 2024

If you have any questions about medical expenses's window burden ratio, you can consult with your ward office Insurance and Pension Division.

・Depending on age, medical expenses pays 20% for 6 years old, 30% for 69 years old, and 20% or 30% for 70 to 74 years old.
・In addition, if medical expenses's out-of-pocket expenses are high, the window burden will be limited to the amount based on the applicable limit category according to age and income category.
・At the time of consultation at medical institutions, you will have to pay medical expenses according to these window burden ratios and limit application categories, but if you doubt that the window burden ratio etc. is incorrect for this bill, you can consult with your ward office Insurance and Pension Division.
 ※ If you are charged at a window burden ratio different from your insured person's card, etc.

Inquiries to this page

◆For consultation and inquiries, please contact the ward office Insurance and Pension Division in your ward.

Tsurumi Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-510-1807

Telephone: 045-510-1807

Fax: 045-510-1898

Email address: tr-hokennenkin@city.yokohama.jp

Kanagawa Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-411-7124

Telephone: 045-411-7124

Fax: 045-322-1979

Email address: kg-hokennenkin@city.yokohama.jp

Nishi Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-320-8425、045-320-8426

Telephone: 045-320-8425、045-320-8426

Fax: 045-322-2183

Email address: ni-hokennenkin@city.yokohama.jp

Naka Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-224-8315、045-224-8316

Telephone: 045-224-8315、045-224-8316

Fax: 045-224-8309

Email address: na-hknkquestion@city.yokohama.jp

Minami Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-341-1126

Telephone: 045-341-1126

Fax: 045-341-1131

Email address: mn-hokennenkin@city.yokohama.jp

Konan Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-847-8425

Telephone: 045-847-8425

Fax: 045-845-8413

Email address: kn-hokennenkin@city.yokohama.jp

Hodogaya Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-334-6335

Telephone: 045-334-6335

Fax: 045-334-6334

Email address: ho-hokennenkin@city.yokohama.jp

Asahi Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-954-6134

Telephone: 045-954-6134

Fax: 045-954-5784

Email address: as-hokennenkin@city.yokohama.jp

Isogo Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-750-2425

Telephone: 045-750-2425

Fax: 045-750-2545

Email address: is-hokennenkin@city.yokohama.jp

Kanazawa Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-788-7835、045-788-7836

Telephone: 045-788-7835、045-788-7836

Fax: 045-788-0328

Email address: kz-hokennenkin@city.yokohama.jp

Kohoku Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-540-2349

Telephone: 045-540-2349

Fax: 045-540-2355

Email address: ko-hokennenkin@city.yokohama.jp

Midori Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-930-2341

Telephone: 045-930-2341

Fax: 045-930-2347

Email address: md-hokennenkin@city.yokohama.jp

Aoba Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-978-2335

Telephone: 045-978-2335

Fax: 045-978-2417

Email address: ao-hokennenkin@city.yokohama.jp

Tsuzuki Ward   Insurance and Pension Division National Health Insurance Section

Telephone: 045-948-2334、045-948-2335

Telephone: 045-948-2334、045-948-2335

Fax: 045-948-2339

Email address: tz-hokennenkin@city.yokohama.jp

Totsuka Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-866-8449

Telephone: 045-866-8449

Fax: 045-871-5809

Email address: to-hokennenkin@city.yokohama.jp

Sakae Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-894-8425

Telephone: 045-894-8425

Fax: 045-895-0115

Email address: sa-hokennenkin@city.yokohama.jp

Izumi Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-800-2425、045-800-2426

Telephone: 045-800-2425、045-800-2426

Fax: 045-800-2512

Email address: iz-hokennenkin@city.yokohama.jp

Seya Ward Insurance and Pension Division National Health Insurance Section

Telephone: 045-367-5725、045-367-5726

Telephone: 045-367-5725、045-367-5726

Fax: 045-362-2420

Email address: se-hokennenkin@city.yokohama.jp

Health and Social Welfare Bureau Life and Welfare Department Insurance and Pension Division (For consultation and inquiries, please contact the ward office above)

Telephone: 045-671-2422

Telephone: 045-671-2422

Fax: 045-664-0403

Email address: kf-hokennenkin@city.yokohama.jp

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Page ID: 525-512-154

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