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Payment of transfer expenses

[People under 74 years old and have subscribed to Yokohama National Health Insurance]

Last Updated September 15, 2021

If the patient is difficult to move and, in view of the patient's symptoms, it is deemed necessary by the National Health Insurance to conduct sufficient medical treatment at the facilities of the medical institution and is urgently transferred to the hospital according to the instructions of a doctor. If you do, you will be paid for the transfer. (This does not apply if used to go to the hospital.)

Cases in which transportation costs are paid

  1. When an injured patient is urgently transferred from a disaster site to a medical institution.
  2. Necessary medical care is not possible or extremely difficult at a medical facility near the place where the illness occurred, and the necessary medical care is not possible or extremely difficult at a medical facility near the place where the injury or illness occurred. When transferred to the nearest medical institution that can receive medical care.
  3. Patients who are difficult to move, and due to the patient's symptoms, cannot provide sufficient medical treatment at the facilities of the medical institution and are urgently transferred to the hospital at the direction of a doctor.

Expenses to be paid

  1. Costs for using cars
  2. Expenses required to be accompanied by a doctor or nurse (in principle, up to one person)

The amount paid is the amount calculated by the most economical normal route and method based on the cost transferred (or actual cost if the amount exceeds the actual cost). If it is within the standard, the insured will be paid in full as transportation expenses. If the patient pays the expenses required for medical management by the attending physician or nurse, it will be paid as medical expenses.
If you think you meet the transfer requirements, please consult with your ward Insurance and Pension Division before applying.
※Please note that two years after paying the cost, the statute of limitations will expire and you will not be able to apply.

What is required for application

  • Insurance card
  • A copy of the bank's bank account or account number
  • Letter of opinion of doctor who needs transfer
  • Receipt of transfer costs (transfer sections and distances)

※private seal (the name of the householder who uses vermilion) is required to transfer to an account other than the head of household.

Application destination

Insurance and Pension Division ward office in your ward

Inquiries regarding procedures

Please contact your ward office, Insurance and Pension Division National Health Insurance Section.

List of contact information at each ward office, Insurance and Pension Division National Health Insurance Section
Inquiries by e-mailPhone number
Tsurumi Ward Insurance and Pension Division National Health Insurance Section045-510-1810
Kanagawa Ward Insurance and Pension Division National Health Insurance Section045-411-7126
Nishi Ward Insurance and Pension Division National Health Insurance Section045-320-8427、045-320-8428
Naka Ward Insurance and Pension Division National Health Insurance Section045-224-8317、045-224-8318
Minami Ward Insurance and Pension Division National Health Insurance Section045-341-1128
Konan Ward Insurance and Pension Division National Health Insurance Section045-847-8423
Hodogaya Ward Insurance and Pension Division National Health Insurance Section045-334-6338
Asahi Ward Insurance and Pension Division National Health Insurance Section045-954-6138
Isogo Ward Insurance and Pension Division National Health Insurance Section045-750-2428
Kanazawa Ward Insurance and Pension Division National Health Insurance Section045-788-7838、045-788-7839
Kohoku Ward Insurance and Pension Division National Health Insurance Section045-540-2351
Midori Ward Insurance and Pension Division National Health Insurance Section045-930-2344
Aoba Ward Insurance and Pension Division National Health Insurance Section045-978-2337
Tsuzuki Ward   Insurance and Pension Division National Health Insurance Section045-948-2336、045-948-2337
Totsuka Ward Insurance and Pension Division National Health Insurance Section045-866-8450
Sakae Ward Insurance and Pension Division National Health Insurance Section045-894-8426
Izumi Ward Insurance and Pension Division National Health Insurance Section045-800-2425、045-800-2426、045-800-2427
Seya Ward Insurance and Pension Division National Health Insurance Section045-367-5727、045-367-5728

For inquiries to this page

Health and Social Welfare Bureau Living and Welfare Department Insurance and Pension Division

Phone: 045-671-2424

Phone: 045-671-2424

Fax: 045-664-0403 (For inquiries regarding procedures, please contact the above ward office.)

Email address: kf-hokennenkin@city.yokohama.jp

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Page ID: 611-564-809

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