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Payment of transfer costs

[If you are under 74 years old and have taken out Yokohama City National Health Insurance]

Last Updated September 15, 2021

In view of the patient's symptoms, the National Health Insurance recognizes that it is necessary to conduct a review, such as when a patient is difficult to move and the facility of the medical institution cannot provide sufficient medical treatment and is urgently transferred under the direction of a doctor. If so, you will be paid for the transfer. (It is not eligible if used for outpatient visits.)

Cases in which transfer costs are paid

  1. When an injured patient is urgently transferred from a disaster site to a medical institution.
  2. It is necessary to go to a hospital or injured on a remote island, etc., and the symptoms are severe, and the necessary medical care is impossible or extremely difficult at a medical facility near the place where the injury or illness occurred. When transferred to the nearest medical institution that can receive medical care.
  3. A patient who is difficult to move and cannot provide sufficient medical treatment at the facilities of the medical institution due to the symptoms of the patient, and is urgently transferred under the direction of a doctor.

Expenses to be paid

  1. Costs for using cars, etc.
  2. Costs when a doctor or nurse is required (in principle, up to one person)

The amount paid is the amount calculated based on the cost transferred by the most economical normal route and method (if the amount exceeds the actual cost, the actual cost). If it is within the standard, the insured will be paid in full as a transfer fee. If the patient pays the cost of medical management by the attending physician or nurse, it will be paid as medical expenses.
If you believe you meet the transfer requirements, please consult with your ward's Insurance and Pension Division before submitting your application.
※Please note that two years after paying the fee, the statute of limitations will expire and you will not be able to apply.

What is required for application

  • Health insurance card
  • Copy of bank passbook or account number etc.
  • Statement of opinion of doctor who needs transfer
  • Receipt of the cost of the transfer (transportation section and distance)

※If you want to transfer money to an account other than the head of household, you need private seal (the name of the head of household using vermilion).

Application destination

Insurance and Pension Division, ward office of your ward

Inquiries regarding procedures

Please contact Insurance and Pension Division National Health Insurance Section in your ward office.

List of contact information for each ward office Insurance and Pension Division National Health Insurance Section
Inquiries by e-mailPhone number
Tsurumi Ward Insurance and Pension Division National Health Insurance Section045-510-1810
Kanagawa Ward Insurance and Pension Division National Health Insurance Section045-411-7126
Nishi Ward Insurance and Pension Division National Health Insurance Section045-320-8427、045-320-8428
Naka Ward Insurance and Pension Division National Health Insurance Section045-224-8317、045-224-8318
Minami Ward Insurance and Pension Division National Health Insurance Section045-341-1128
Konan Ward Insurance and Pension Division National Health Insurance Section045-847-8423
Hodogaya Ward Insurance and Pension Division National Health Insurance Section045-334-6338
Asahi Ward Insurance and Pension Division National Health Insurance Section045-954-6138
Isogo Ward Insurance and Pension Division National Health Insurance Section045-750-2428
Kanazawa Ward Insurance and Pension Division National Health Insurance Section045-788-7838、045-788-7839
Kohoku Ward Insurance and Pension Division National Health Insurance Section045-540-2351
Midori Ward Insurance and Pension Division National Health Insurance Section045-930-2344
Aoba Ward Insurance and Pension Division National Health Insurance Section045-978-2337
Tsuzuki Ward   Insurance and Pension Division National Health Insurance Section045-948-2336、045-948-2337
Totsuka Ward Insurance and Pension Division National Health Insurance Section045-866-8450
Sakae Ward Insurance and Pension Division National Health Insurance Section045-894-8426
Izumi Ward Insurance and Pension Division National Health Insurance Section045-800-2425、045-800-2426、045-800-2427
Seya Ward Insurance and Pension Division National Health Insurance Section045-367-5727、045-367-5728

Inquiries to this page

Insurance and Pension Division, Health and Social Welfare Bureau Life and Welfare Department

Telephone: 045-671-2424

Telephone: 045-671-2424

Fax: 045-664-0403 (For inquiries regarding procedures, please contact the ward office above)

Email address: kf-hokennenkin@city.yokohama.jp

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Page ID: 611-564-809

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