LINE consultation to prevent child abuse

Yokohama City and Kanagawa Prefecture, Kawasaki City, Sagamihara City and Yokosuka City concluded an "Agreement on Child Abuse Prevention SNS Consultation Project" on June 26, 2020, and from July 1, "Kanagawa Children's Family 110th Consultation LINE "will be implemented jointly. We will work on prevention, early detection and early response of child abuse throughout Kanagawa Prefecture.

Consultations related to children, such as parent-child relationships, family concerns, and concerns about raising children, are available free of charge.
We are also waiting for consultations from children as well as parents.

For example, this kind of consultation from the child himself
"I don't want to stay at home because my parents are bad."
"I'm worried about my relationship with my parents."

For example, this kind of consultation from parents
"I'm tired of raising children.…I want someone to talk to you."
"I'm frustrated, and I'm afraid my child's hand will come out.…」

When you are worried, when you are in trouble, when you want someone to ask ... Please do not worry about small things alone, but feel free to consult.

From 9:00 to 21:00 from Monday to Saturday (excluding the year-end and New Year holidays)

Children, parents, etc. living in the prefecture

Search on the home screen of the LINE app, search for the ID "@kana_kodomo110" and add it.
※It's not a "friend search" function.

Please be sure to read before using the service and start consultation after consent.
About secret of consultation contents
　・You can consult anonymously (only registered name and icon image on LINE).
　・I will always keep the secret. We will not disclose personal information or consultation content to third parties unless you have your wishes or consent.
　　However, in the case of emergency, such as when it is determined that there is a danger to the body or life of the child involved in the consultation, police or related organizations.
　　You may contact us to ensure the safety of you and your child.
　・The content of the consultation may be used to process information so that individuals cannot be identified, and then to publish results or verify business.
Information collected from consultants
　・The information collected from you will be properly managed and will not be used for any purpose other than measuring effects or verifying issues.
Response to congestion
　・In case of congestion, consultation may not be accepted. Please send me a message again after a while. When consultation is concentrated
　　Please note that consultation may not be accepted on the same day.
　・If you want to consult in a hurry, please use the telephone consultation.
Notes
　・If you wish to suspend the consultation, please let the consultant know that. If there is no reply after waiting for about 10 minutes, please close the consultation once.
　　You may have it. In that case, please contact us again when it is convenient.
　・Regarding the contents of the reply, we will "team correspondence" while sharing with multiple counselors. Thank you for your understanding.
　　Yeah. If you send a message again after completing the consultation, another counselor may respond. ("Continue from the previous
　　If you can tell us that it is ", we will respond after confirming the exchange. )
　・We cannot respond to consultations on contents that are judged to be unintended use such as mischief.
　・Consultation contents and consultation screens cannot be transferred or reprinted to other places without permission.

Please use the telephone consultation on the consultation day and outside of consultation hours for LINE consultation.