Electronic application by reservation system for notifications such as “Notification of Change of Residents”, “Invoice for Copy of resident certificate”, “Application for Seal Registration”, etc.

○When performing procedures such as "Notification of Change of Residents" or "Notification of Change of Residents" and "Invoice for Copy of resident certificate" or "Application for Seal Registration / Seal Registration Certificate" at the same time
　※In the case of submitting the “Notification of Change of Residents” and the notification related to family register, the notification in Family Registry Section is required in advance.
　※About transfer (section transfer) in Yokohama-shi by "report of resident change", it becomes procedure only for ward office to move in.
　※In the case of moving in or moving in the ward, those who have a My Number Card (with photo) will change the Address of My Number Card.
　　Please be sure to bring it with you. Also, if the same household who will move in at the same time has a My Number Card (with photo)
　　If you bring your My Number Card and know the 4-digit password set at the time of card issuance, you can change the Address.

○The procedures for “Seal Registration Application” (including loss of private seal or registration card) or “Seal Registration Application” (left) and “Seal Registration Certificate” or “Invoice for Copy of resident certificate, etc.” at the same time

○Procedures and consultations related to resident registration in general, elementary and junior high school enrollment, and special permanent resident certificates
　(However, this excludes house indication, support measures such as DV, my number, elementary and junior high school resident registration not yet enrolled.)

From Thursday, October 20, 2022

From Monday, October 17, 2022

The following hours on weekdays, excluding busy periods such as Monday mornings, Friday afternoons, and the end of the fiscal year
　○Every 30 minutes from 9 a.m. to 11:30 a.m.
　　（9：00、9：30、10：00、10：30、11：00、11：30）
　○Every 30 minutes from 2 p.m. to 4:30 p.m.
　　（14：00、14：30、15：00、15：30、16：00、16：30）

Please make a reservation from the following electronic application and notification system.
Applications for the system can be booked from 30 business days to 3 business days in advance.
Cancellations are made up to 3 business days before the scheduled date of the next agency (reservation date).

<Yokohama City Electronic Application and Notification System>
　You need to register your user ID and password on the system from the following URL.
　https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/portal/home (outside site)

　After registration, return to this page and enter the application details from the following URL.
　https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/procedures/apply/9f2c31ee-8ada-474e-ba65-2dbfca20a6b8/start (external site)

　※[Reference] User ID and procedure for using the system after registering the password (please see if it does not proceed as described above)
　　<Yokohama City Electronic Application and Notification System> Top Screen
　　→Click "Procedures for individuals" in "List of procedures that can be applied"
　　→Click "family register / Tax / Insurance" or "Moving / Housing" from "Category" from "Category" in "Specify Conditions".
　　→"Notification of Change of Residents, Seal Registration, Certificates, Other Consultations" Please make a reservation at the Konan Ward Office.

○In principle, the application is limited to the applicant.
　However, same household employees (*1) can apply for relocation, relocation and relocation of resident certificate.
　In addition, only legal representative can apply for elementary and junior high school enrollment procedures using this reservation system.
　※1 A same household member is a person who is listed in the same resident certificate or who is listed in Konan Ward.
　　　　However, with regard to relocation within Konan Ward, you will not be able to acquire new Address resident certificate etc. unless you are a same household member (resident certificate) in New Address.

○Please refrain from canceling after the date of cancellation.
　In case of cancellation due to an accident or other reason, please contact us by phone at least one business day before the reservation date.

○If you have any questions, please check with the contact information below in advance.

Details of the procedure and required documents are provided on the following website. If you have any questions, we recommend that you check in advance on the website or by phone.
<move-in, move-out>
　https://translate-en.city.yokohama.lg.jp/konan/front/hikkoshi-sumai.html#0101

<Application for Seal Registration>
　https://translate-en.city.yokohama.lg.jp/konan/kurashi/koseki_zei_hoken/koseki-juminhyo/inkan/

<Request for copy of resident certificate, Seal Registration Certificate>
　https://translate-en.city.yokohama.lg.jp/konan/kurashi/koseki_zei_hoken/koseki-juminhyo/touroku/shoumei.html

<Elementary and junior high school enrollment>
　https://translate-en.city.yokohama.lg.jp/kurashi/front/nyuen-nyugaku.html#02

<Special Permanent Resident Certificate>
　https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/touroku/20120127202325.html

①Please come to Family Registry Division No. 22 on the 2nd floor of Konan Ward Hall at the reservation time.
②Please tell us that you have made a reservation for the procedure at the 22nd window.
　At that time, be careful not to accidentally take the ticket machine at the 21st window.
③You will receive a special number tag at the 22nd window.
④We will call you by number from the staff in charge and perform the reception procedure.

Oh Please note that if you are late for the reservation time, we will give priority to the procedures of other customers and may have to wait a little longer.

Oh If you continue to have necessary/required procedures at a counter other than Family Registry Division Registration Section, please note that we will guide you in the order you come to each counter.