resident certificate electronic application by reservationSeal Registration, etc.

○When performing procedures such as "Notification of Change of Residents" or "Notification of Change of Residents" and "Invoice for Copy of resident certificate" and "Seal Registration Application /Seal Registration Certificate"
　※When submitting a “Notification of Change of Residents” with the family register, a notification must be made in Family Registry Section in advance.
　※About transfer (section transfer) in Yokohama-shi by "resident change notice", it becomes procedure only for ward office to move in.
　※In the case of relocation or relocation in the ward, those who have a My Number Card (with photo) will change the Address of My Number Card.
　　Please be sure to bring it with you. Also, if the same household who moves in at the same time has a My Number Card (with photo), please.
　　If you bring your My Number Card and know the 4-digit PIN set when you issued the card, you can change the Address.

○In the case of Seal Registration Application (including loss of private seal or registration card) or Seal Registration application (left) and Seal Registration Certificate or resident certificate Copy, etc.

○Procedures and consultations on general resident registration, elementary and junior high school enrollment, and special permanent resident certificate
　(However, excluding house indications, DV support measures, my number, and elementary and junior high school resident registration is excluded.)

From October 20, 2022 (Thursday), 2022

From Monday, October 17, 2022

The following hours on weekdays, excluding busy periods such as Monday morning, Friday afternoon, and year-end
　○Every 30 minutes from 9 a.m. to 11:30 a.m.
　　（9：00、9：30、10：00、10：30、11：00、11：30）
　○Every 30 minutes from 2:00 pm to 4:30 p.m.
　　（14：00、14：30、15：00、15：30、16：00、16：30）

Please make a reservation from the following electronic application and notification system.
System applications can be reserved from 30 business days to 3 business days in advance.
Cancellations must be made up to 3 business days before the scheduled date of the next agency (reservation date).

<Yokohama City Electronic Application and Notification System>
　User ID and password must be registered on the system from the following URL.
　https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/portal/home (outside site)

　After registration, return to this page and enter your application details from the following URL.
　https://shinsei.city.yokohama.lg.jp/cu/141003/ea/residents/procedures/apply/9f2c31ee-8ada-474e-ba65-2dbfca20a6b8/start (external site)

　※[Reference] User ID and password registration procedure for using the system after registering the user ID and password (see if you do not proceed according to the above guidance.)
　　<Yokohama City Electronic Application and Notification System> Top Screen
　　→Click "Procedures for individuals" in the "List of procedures that can be applied".
　　→Click "family register / Tax / Insurance" from "Category" in "Search by specifying conditions" or "Moving / House" from "Categories"
　　→Please make a reservation at the Konan Ward Office "Notification of Change of Residents / Seal Registration / Various Certificates / Other Consultation".

○Application is limited to the person in principle.
　However, same household employees (* 1) can apply for moving in, moving, and moving out of resident certificate.
　In addition, only legal representative can apply for elementary and junior high school enrollment procedures from this reservation system.
　※1 A member of same household is a person who is listed in the same resident certificate in Konan Ward.
　　　　However, for relocation within Konan Ward, resident certificate of New Address can be obtained same household Address resident certificate.

○Please refrain from canceling on or after the cancellation date.
　In the unlikely event that cancellation due to an accident or other reasons, please contact us by phone at least one business day before the reservation date.

○If you have any questions, please check with the contact person in charge below in advance.

Details of the procedure and required documents can be found on the following website. If you have any questions, we recommend that you check in advance on our website or by phone.
<Relocation, relocation, move-out>
　For required documents, please refer to the attached leaflet.
　https://translate-en.city.yokohama.lg.jp/konan/front/hikkoshi-sumai.html#0101

<Application for Seal Registration>
　https://translate-en.city.yokohama.lg.jp/konan/kurashi/koseki_zei_hoken/koseki-juminhyo/inkan/

<Request for copy of resident certificate, Seal Registration Certificate>
　https://translate-en.city.yokohama.lg.jp/konan/kurashi/koseki_zei_hoken/koseki-juminhyo/touroku/shoumei.html

<Enrollment in elementary and junior high school>
　https://translate-en.city.yokohama.lg.jp/kurashi/front/nyuen-nyugaku.html#02

<Special Permanent Resident Certificate>
　https://translate-en.city.yokohama.lg.jp/kurashi/koseki-zei-hoken/todokede/koseki-juminhyo/touroku/20120127202325.html

①Please come to Family Registry Division 22nd floor on the second floor of Konan Ward government office.
②Please tell us that you have made a reservation for the procedure at window 22.
　Please be careful not to accidentally take the ticket of the ticketing machine at the 21st window by mistake.
③You will be given a special number tag at window 22.
④The staff in charge will call you by number and perform the reception procedure.

Oh Please note that if you are late for the reservation time, we will give priority to other customers' procedures and we may have to wait a little longer.

Oh Please note that if you continue to have necessary/required procedures at a counter other than Family Registry Division Registration Section, we will inform you in the order in which you come to each window.