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Consultation Desk
Last Updated September 3, 2024
We consult with you and those around you. Please do not hold it alone, please contact us.
※Please check the Phone number carefully and be careful not to make a mistake.
※For the latest information, please check the website of each consultation desk.
※Due to the impact of COVID-19, Reception hours, etc. may be changed. For more information, please contact us.
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- Consultation on mental health, worries, etc. (including SNS consultation)
- Consultation on gender discrimination and DV
- Consultation for the elderly
- Consultation for workers
- Consultation on children and young people
- Consultation on multiple debts and legal matters
- Self-death bereaved family hotline
- Psychiatry Emergency Medical Information Desk
- Addiction consultation desk
- Health and Welfare Center Mental Health and Welfare Consultation
- Other consultation desks
Consultation on mental health, worries, etc.
Consultation on mental health and way of life
| Target/Consultation | Consulting organization | Phone number | Reception hours | ||
|---|---|---|---|---|---|
For citizens | Mental telephone consultation | 045- | Weekdays from 17:00 to 21:30 (The consultation time is about 20 minutes. In principle, we do not accept continuous consultation. Thank you for your understanding and cooperation. | ||
Health and Welfare Center (Ward Office) where you live | In addition to telephone consultations, Health and Welfare Center also offers interviews and visits (reservation required). | ||||
045- | Sunday to Wednesday from 8:00 to 22:00 | ||||
| Call for Suicide Prevention Life | 0120- | From 16:00 to 21:00 every day | |||
Gender Equality Center Yokohama (outside site) | 045- | Tuesday, Wednesday, Friday, Saturday from 9:30 to 16:00 (excluding the year-end and New Year holidays) Friday from 18:00 to 20:00 (excluding holidays and New Year holidays) | |||
SNS consultation
Foreign language consultation
〇 Yokohama Life Phone Foreign Language Consultation (LAL) (outside site) [Spanish] [Portuguese]
〇 Tokyo English Life Phone (TELL) (outside site) [English]
〇 More Soi Hotline (outside site) [English] [Chinese] [Korea / Korean] [Thailand] [Tagalog] [Spanish]
[Portuguese] [Vietnamese] [Nepali] [Indonesia]
Consultation on gender discrimination and DV
| Target/Consultation | Consulting organization | Phone number | Reception hours |
|---|---|---|---|
| For citizens | Gender Equality Center Yokohama (outside site) Consultation on human rights violations regarding gender equality (consultation on gender discrimination, etc.) | 045-862-5063 | From 9:30 to 16:00 (everyday except Thursday, Sunday, and New Year holidays) |
| Yokohama DV Consultation Support Center | ※We accept it regardless of gender. 045-671-4275 From Friday, 9:30 to 16:30 (excluding holidays) | ||
Consultation for workers
Consultation on mental health of workers
| Target/Consultation | Consulting organization | Phone number/E-mail | Reception hours | ||
|---|---|---|---|---|---|
For workers | Mental health consultation for workers | 045-633-6110 | 1st, 2nd, 3rd, 4th Tuesday (excluding holidays and New Year's holidays) | ||
Yokohama Rosai Hospital | (Email) mental-tel@yokohamah.johas.go.jp | 24 hours a day 365 days a year Please refer to the Yokohama Rosai Hospital Workers' Mental Health Center (external site) page for the items to be filled out. | |||
Consultation on children and young people
Consultation on issues related to children such as schools, education, truancy, bullying, and youth issues such as withdrawal.
| Target/Consultation | Consulting organization | Phone number | Reception hours | ||
|---|---|---|---|---|---|
| Schools, Education and Children | Yokohama Children and Youth Counseling Room (LINE Consultation) | Page of Child and Youth Bureau Youth Development Division | |||
| Education General Consultation Center (Education Board) | 24-hour child SOS dial | 0120-0-78310 | 24 hours a day 365 days a year | ||
| Telephone and interview consultation desks related to education (Including ward child and family support consultation) | Page of Education General Consultation Center | ||||
Kanagawa Bar Association Children's Trouble Dial (outside site) | 045-211-7703 | [Application acceptance] | |||
| children's guidance office, Yokohama City (4 locations) | children's guidance office, Yokohama | ||||
Health and Welfare Center (Ward Office) where you live | In addition to telephone consultations, Health and Welfare Center also offers interviews and visits (reservation required). | ||||
| Youth | Yokohama City Youth Consultation Center | 045-752-8366 (Consultation only) | Weekdays (excluding holidays and New Year's holidays) | ||
| Yokohama Western Youth Plaza (outside site) | 045-744-8344 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Mondays) From 11:00 a.m. to 7:00 p.m. | |||
| Yokohama Nambu Youth Plaza (outside site) | 045-761-4313 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Mondays) From 11:00 a.m. to 7:00 p.m. | |||
| Yokohama Northern Youth Plaza (outside site) | 045-948-5503 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Mondays) From 11:00 a.m. to 7:00 p.m. | |||
| Yokohama Eastern Youth Plaza (outside site) | 045-642-7001 | Monday to Saturday (excluding holidays, New Year's holidays, and third Mondays) From 11:00 a.m. to 7:00 p.m. | |||
〇 Let's maintain the mind-Mental health site that supports young people-(outside site)
Consultation for the elderly
Consultation on issues such as nursing care and abuse of the elderly
Elderly people, tired of nursing care, abuse, etc. | Regional Comprehensive Support Center in charge of your district |
|---|
Consultation on multiple debts and legal matters
Consultation on issues such as inheritance, wills, divorce, debt consolidation (debt), leased land, consumer life, etc.
| Target/Consultation | Consulting organization | Phone number | Reception hours |
|---|---|---|---|
Multiple debt consultation | Hoterasu Kanagawa (outside site) | 0570-078308 | Weekdays from 9:00 to 17:00 |
0570-078374 | Weekdays from 9:00 to 21:00 Saturday from 9:00 to 17:00 | ||
Kanagawa Bar Association | ※For details, please check the page of Kanagawa Bar Association Legal Consultation Center General Information (outside site) | ||
| Kanagawa Prefectural Judicial Scrivener Association (outside site) | 045-641-1389 | Weekdays from 13:00 to 16:00 (telephone, free) | |
Legal consultation | 045-671-2306 | Weekdays from 8:45 to 17:15 (reservation required) | |
Legal consultation at your ward office | Information page (outside site) for special consultation of each ward | ||
Self-death bereaved family hotline
| Target/Consultation | Consulting organization | Phone number | Reception hours |
|---|---|---|---|
Family and friends | Self-death bereaved family hotline | 045-226-5151 | 1st and 3rd Wednesday (excluding holidays and New Year's holidays) |
Psychiatry Emergency Medical Information Desk
If a sudden onset of mental illness or worsened on a night holiday, we will introduce a medical institution if you need to see a doctor immediately.
(If you are going to a psychiatric medical institution, first consult your medical institution.)
(From 8:30 to 17:00 on weekdays, please use the Health and Welfare Center Mental Health Welfare Consultation in your ward.)
| Target/Consultation | Consulting organization | Phone number | Reception hours |
|---|---|---|---|
On night holidays | Psychiatry Emergency Medical Information Desk | 045-261-7070 | From 17:00 on weekdays to 8:30 on the following day ※If the next day is a weekday, reception will be accepted until 8:00. |
Addiction consultation desk
Consultation on addictions such as alcohol, drugs, gambling, etc.
Target / | Consulting organization | Phone number | Reception hours |
|---|---|---|---|
| For citizens | Individual consultation on addiction | 045-671-4408 | Weekdays from 8:45 to 17:00 |
Health and Welfare Center, where you live | In Health and Welfare Center, in addition to telephone consultations, interviews and visits (reservation required) are provided. | ||
Health and Welfare Center Mental Health and Welfare Consultation
Consultations during the daytime on weekdays are available at the Health and Welfare Center Mental Health and Welfare Consultation in your ward.
- Telephone consultation
- Interview consultation and home visits (reservation required)
- Consultation by a specialist (reservation required)
- Group activities such as living classes and family classes
For more information, please contact your ward Health and Welfare Center.
| Name of ward | Phone number | Reception hours |
|---|---|---|
| Tsurumi Ward | 045-510-1848 | Weekdays from 8:45 to 17:00 |
| Kanagawa Ward | 045-411-7115 | Weekdays from 8:45 to 17:00 |
| Nishi Ward | 045-320-8417 | Weekdays from 8:45 to 17:00 |
| Naka Ward | 045-224-8165 | Weekdays from 8:45 to 17:00 |
| Minami Ward | 045-341-1141 | Weekdays from 8:45 to 17:00 |
| Konan Ward | 045-847-8459 | Weekdays from 8:45 to 17:00 |
| Hodogaya-ku | 045-334-6349 | Weekdays from 8:45 to 17:00 |
| Asahi Ward | 045-954-6145 | Weekdays from 8:45 to 17:00 |
| Isogo Ward | 045-750-2455 | Weekdays from 8:45 to 17:00 |
| Kanazawa Ward | 045-788-7849 | Weekdays from 8:45 to 17:00 |
| Kohoku Ward | 045-540-2377 | Weekdays from 8:45 to 17:00 |
| Midori Ward | 045-930-2433 | Weekdays from 8:45 to 17:00 |
| Aoba Ward | 045-978-2453 | Weekdays from 8:45 to 17:00 |
| Tsuzuki Ward | 045-948-2348 | Weekdays from 8:45 to 17:00 |
| Totsuka Ward | 045-866-8463 | Weekdays from 8:45 to 17:00 |
| Sakae Ward | 045-894-8068 | Weekdays from 8:45 to 17:00 |
| Izumi Ward | 045-800-2485 | Weekdays from 8:45 to 17:00 |
| Seya Ward | 045-367-5755 | Weekdays from 8:45 to 17:00 |
Other consultation desks
Inquiries to this page
Health and Social Welfare Bureau Health and Welfare Department Mental Health Consultation Center
Telephone: 045-671-4455 (Representative) ※This number is not for consultation only.
Telephone: 045-671-4455 (Representative) ※This number is not for consultation only.
Fax: 045-662-3525
Email address: kf-kokoro@city.yokohama.jp
Page ID: 639-927-361
