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Consultation Desk
Last Updated February 28, 2024
We consult with you and the people around you. Please do not hold it alone, please contact us.
※Please check the Phone number carefully and be careful not to make a mistake.
※For the latest information, please check the website of each consultation desk.
※Due to the impact of the new coronavirus infection, Reception hours etc. may be changed. For more information, please contact the following website.
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- Consultation on mental health, worries, etc. (including SNS consultation)
- Consultation on gender discrimination and DV
- Consultation for the elderly
- Consultation for workers
- Consultation on children and young people
- Consultation on multiple debts and legal matters
- Self-Death Survivor Hotline
- Psychiatry Emergency Medical Information Desk
- Dependence consultation desk
- Ward Health and Welfare Center, mental health welfare consultation
- Other consultation desks
Consultation on mental health, worries, etc.
Consultations on mental health and way of life
| Target/Consultation | Counseling organization | Phone number | Reception hours | ||
|---|---|---|---|---|---|
For citizens | Mental telephone consultation | 045- | From 17:00 to 21:30 on weekdays (The consultation time is about 20 minutes.) In principle, we do not accept ongoing consultations. We ask for your understanding and cooperation. | ||
Health and Welfare Center (ward office) | In addition to telephone consultations, Health and Welfare Center provides interview consultations and visits (reservation required). | ||||
045- | From Sunday to Wednesday 8am to 22:00 | ||||
| Suicide Prevention Phone | 0120- | Every day from 16 to 21:00 | |||
Gender Equality Center Yokohama (outside site) | 045- | Tuesday, Wednesday, Friday, Saturday from 9:30 to 16:00 (excluding New Year holidays) Friday 18:00 to 20:00 (excluding holidays and New Year's holidays) | |||
SNS consultation
Foreign language consultation
Oh Yokohama Life Phone Foreign Language Consultation (LAL) (external site) [Spanish] [Portuguese]
Oh Tokyo English Lifetime Telephone (TELL) (external site) [English]
Oh Slight hotline (external site) [English] [Chinese] [Korea / Korean] [Thailand] [Tagalog] [Spanish]
[Portuguese] [Vietnam] [Nepal] [Indonesia]
Consultation on gender discrimination and DV
| Target/Consultation | Counseling organization | Phone number | Reception hours |
|---|---|---|---|
| For citizens | Gender Equality Center Yokohama (outside site) Consultation on human rights violations regarding gender equality (consultation on gender discrimination) | 045-862-5063 | 9:30-16:00 (every day except Thursday, Sunday, and New Year holidays) |
| Yokohama City DV Consultation Support Center | ※We accept applications regardless of gender. 045-671-4275 From Friday 9:30 to 16:30 (excluding holidays) | ||
Consultation for workers
Consultation on the mental health of workers
| Target/Consultation | Counseling organization | Phone number/Email | Reception hours | ||
|---|---|---|---|---|---|
For workers | Mental health consultation for workers | 045-633-6110 | 1st, 2nd, 3rd and 4th Tuesday (excluding holidays and New Year's holidays) | ||
Yokohama Rosai Hospital | (Email) mental-tel@yokohamah.johas.go.jp | 24 hours a day, 365 days a year Please refer to the page of Yokohama Rosai Hospital Workers' Mental Health Center (outside site) for items to be filled out. | |||
Oh Mental health portal site [Ministry of Health, Labour and Welfare] (external site)
Consultation on children and young people
Consultation on issues related to children, such as school, education, truancy, bullying, and youth issues such as withdrawal.
| Target/Consultation | Counseling organization | Phone number | Reception hours | ||
|---|---|---|---|---|---|
| School, education, and children | Yokohama Children's and Youth Consultation Room (LINE Consultation) | Page of Child and Youth Bureau Youth Development Division | |||
| Education General Consultation Center (Education Committee) | 24-hour child SOS dial | 0120-0-78310 | 24 hours a day, 365 days a year | ||
| Telephone and Interview Consultation Service (Including ward child family support consultation) | Page of Education General Consultation Center | ||||
Kanagawa Bar Association Children's Trouble Dial (outside site) | 045-211-7703 | [Application Acceptance] | |||
| Yokohama children's guidance office (4 locations) | Yokohama children's guidance office Page | ||||
Health and Welfare Center (ward office) | In addition to telephone consultations, Health and Welfare Center provides interview consultations and visits (reservation required). | ||||
| Youth | Yokohama Youth Counseling Center | 045-752-8366 (Consultation only) | Weekdays (excluding holidays and New Year's holidays) | ||
| Yokohama western youth plaza (outside site) | 045-744-8344 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Monday) From 11 a.m. to 7 p.m. | |||
| Yokohama southern youth plaza (outside site) | 045-761-4313 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Monday) From 11 a.m. to 7 p.m. | |||
| Yokohama Northern Youth Plaza (outside site) | 045-948-5503 (Consultation only) | Monday to Saturday (excluding holidays, New Year's holidays, and third Monday) From 11 a.m. to 7 p.m. | |||
| Yokohama Eastern Youth Plaza (outside site) | 045-642-7001 | Monday to Saturday (excluding holidays, New Year's holidays, and third Monday) From 11 a.m. to 7 p.m. | |||
Oh Let's maintain the mind-Mental health site that supports young people-(external site)
Consultation for the elderly
Consultations on issues such as nursing care and elderly abuse
Elderly people, tired of nursing care, abuse, etc. | Regional Comprehensive Support Center in charge of your district |
|---|
Consultation on multiple debts and legal matters
Consultation on issues such as inheritance, wills, divorce, debt consolidation (debt), leased land, consumer life, etc.
| Target/Consultation | Counseling organization | Phone number | Reception hours |
|---|---|---|---|
Multiple Debt Consultation | Hoterasu Kanagawa (outside site) | 0570-078308 | Weekdays from 9am to 5pm |
0570-078374 | Weekdays 9 to 21:00 on weekdays Saturday from 9am to 5pm | ||
Kanagawa Bar Association | ※For details, please check the Kanagawa Bar Association Legal Consultation Center General Information (outside site) page. | ||
| Kanagawa Prefectural Judicial Scrivener Association (outside site) | 045-641-1389 | From 13:00 to 16:00 on weekdays (telephone, free) | |
Legal consultation | 045-671-2306 | From 8:45 to 17:15 on weekdays (reservation required) | |
Legal consultation at your ward office | Guidance page (outside site) of special consultation of each ward | ||
Self-Death Survivor Hotline
| Target/Consultation | Counseling organization | Phone number | Reception hours |
|---|---|---|---|
Family and friends | Self-Death Survivor Hotline | 045-226-5151 | 1st and 3rd Wednesday (excluding holidays and New Year's holidays) |
Psychiatry Emergency Medical Information Desk
If you have a sudden onset of mental illness or worsening your condition on a night holiday, we will introduce a medical institution if you need to consult immediately.
(If you are going to a psychiatric medical institution, please consult your medical institution first.)
(From 8:30 to 17:00 on weekdays, please use your ward Health and Welfare Center / Mental Health Welfare Consultation.)
| Target/Consultation | Counseling organization | Phone number | Reception hours |
|---|---|---|---|
At night holidays | Psychiatry Emergency Medical Information Desk | 045-261-7070 | Weekdays from 17:00 to 8:30 a.m. ※If the next day is a weekday, the reception is open until 8:00. |
Dependence consultation desk
Consultation on addiction such as alcohol, drugs, gambling, etc.
Target / | Counseling organization | Phone number | Reception hours |
|---|---|---|---|
| For citizens | Individual consultation on addiction | 045-671-4408 | Weekdays 8:45 to 17:00 on weekdays |
Health and Welfare Center, where you live | Health and Welfare Center provides telephone consultation, interview consultations and visits (reservation required). | ||
Ward Health and Welfare Center, mental health welfare consultation
Consultations during the weekday are available at your ward Health and Welfare Center / Mental Health and Welfare Consultation.
- Telephone consultation
- Interview consultation and home visits (reservation required)
- Consultation by specialists (reservation required)
- Group activities such as living classes and family classes
For more information, please contact your local Health and Welfare Center.
| Ward name | Phone number | Reception hours |
|---|---|---|
| Tsurumi Ward | 045-510-1848 | Weekdays 8:45 to 17:00 on weekdays |
| Kanagawa Ward | 045-411-7115 | Weekdays 8:45 to 17:00 on weekdays |
| Nishi Ward | 045-320-8417 | Weekdays 8:45 to 17:00 on weekdays |
| Naka Ward | 045-224-8165 | Weekdays 8:45 to 17:00 on weekdays |
| Minami Ward | 045-341-1141 | Weekdays 8:45 to 17:00 on weekdays |
| Konan Ward | 045-847-8459 | Weekdays 8:45 to 17:00 on weekdays |
| Hodogaya-ku | 045-334-6349 | Weekdays 8:45 to 17:00 on weekdays |
| Asahi Ward | 045-954-6145 | Weekdays 8:45 to 17:00 on weekdays |
| Isogo Ward | 045-750-2455 | Weekdays 8:45 to 17:00 on weekdays |
| Kanazawa Ward | 045-788-7849 | Weekdays 8:45 to 17:00 on weekdays |
| Kohoku Ward | 045-540-2377 | Weekdays 8:45 to 17:00 on weekdays |
| Midori Ward | 045-930-2433 | Weekdays 8:45 to 17:00 on weekdays |
| Aoba Ward | 045-978-2453 | Weekdays 8:45 to 17:00 on weekdays |
| Tsuzuki Ward | 045-948-2348 | Weekdays 8:45 to 17:00 on weekdays |
| Totsuka Ward | 045-866-8463 | Weekdays 8:45 to 17:00 on weekdays |
| Sakae Ward | 045-894-8068 | Weekdays 8:45 to 17:00 on weekdays |
| Izumi Ward | 045-800-2485 | Weekdays 8:45 to 17:00 on weekdays |
| Seya Ward | 045-367-5755 | Weekdays 8:45 to 17:00 on weekdays |
Other consultation desks
For inquiries to this page
Health and Social Welfare Bureau Health Consultation Center for Mental Health and Welfare
Phone: 045-671-4455 (Representative) ※This number is not exclusively for consultation.
Phone: 045-671-4455 (Representative) ※This number is not exclusively for consultation.
Fax: 045-662-3525
Email address: kf-kokoro@city.yokohama.jp
Page ID: 639-927-361
