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Citizen counselor's office (the third floor of the city hall)

Last update date January 15, 2021

News from citizen counselor's office

[important] About stop of meeting consultation by infection spread of new coronavirus

Consultation of meeting stops by infection spread of new coronavirus for the time being and changes to telephone consultation.

◎Consultation (telephone consultation) to need reservations, and to carry out
・Legal advice
・Residential land building consultation
※As I make a call from this in time for reservation, there is no burden of call charge.
※We cannot have counselor see materials beforehand. Please explain orally.
※Please consult about person needing consideration by obstacles.

◎Consultation (telephone consultation) to carry out by no appointment necessary
・Traffic accident consultation
※As it does not need reservations, please call between 9:00-12:00, 13:00-16:00.

◎Consultation (we do not carry out telephone consultation either) to stop
・Judicial scrivener consultation
・Authentication consultation
・Human rights consultation
※There is substituted consultation about consultation to stop↓

We carry out law conference by woman lawyer

About divorce or DV, woman lawyer accepts consultation (less than 25 minutes per one, consultation with telephone).
Date
* The end of the Thursday, January 21 from 13:00 to 16:00 reservation
* Tuesday, January 26 from 13:00 to 16:00 (Tuesday, January 19 reservation start)
* Thursday, January 28 from 13:00 to 16:00 (Thursday, January 21 reservation start)
※Apply at window of telephone or directly citizen's counselor's office by 5:15 p.m. from 8:45 a.m. of the reservation method reservation start date.
Application: Citizen counselor's office (the third floor of the city hall telephone 045-671-2306)
When consultation of citizen counselor's office becomes use rule (※) to twice in the year per person, and consultation is used at this time, we are included in the use of consultation number of times as 1 batch.

[Civic Affairs Bureau] It recruits the appointment staff (public hearing consultation section night legal advice duties) in the fiscal year

It recruits one toward the staff of appointment every month in the fiscal year carrying out night legal advice performing on 4 second Wednesday.
Offer essential point

We changed the use rule of citizen's counselor's office from consultation to April 1, 2020

We carried out law (lawyer) consultation that we performed in citizen counselor's office and judicial scrivener consultation in rule of "the same item once limit" until now,
We changed rule of the use for consultation more on April 1, 2020 (Raiwa 2).
In new rule
●Law (lawyer) consultation → It is less than two times of one in the year at "the number of times" not "item"
●Judicial scrivener consultation → → → It is less than one time of one in the year at "the number of times" not "item"
We do this.
※We call March 31 "the year" in the next year from April 1.
※Person who did not need consultation, please do call of cancellation beforehand by all means. Cancellation without contact is counted by the consultation use number of times. It is precious consultation frame. I would like cooperation.
※Consultation at ward office does not count.
※The first and the second are another lawyer.

Consultation in citizen counselor's office

We make reservation at window of telephone and citizen's counselor's office from the same day one week ago.
We accept legal advice by night from 1st of consultation month.
In the case of rests agency day such as Saturdays, Sundays and holidays, we accept reservation of which consultation from weekdays after the next day.
Reception hours is from 8:45 on weekdays to 17:15. (receptionist of window is until 17:00.)
Telephone: 045-671-2306/FAX: 045-663-3433

List of consultation

Classification The conduct date and time Consultation time   Contents Counselor

Legal advice
(by appointment only)
Only as for the telephone

From Monday to Friday
9:00-12:00
13:00-16:00

Less than 25 minutes 

Overall legal question
※It is "the number of times" not "item"
It is less than two times of one in the year in conjunction with the night

Lawyer ※Specialty
The field is not available

Night legal advice
(by appointment only)
Only as for the telephone

4 every month second Wednesday
18:00-20:30
Less than 25 minutes

Overall legal question
※It is "the number of times" not "item"
It is less than two times of one in the year in conjunction with noon

Lawyer ※Specialty
The field is not available

Judicial scrivener consultation
(by appointment only)
Under stop

From Monday to Thursday
13:00-16:00
Less than 25 minutes

Debt rearranging (1.4 million or less),
The inheritance, the real estate registration, adult guardianship
※It is "the number of times" not "item"
Less than one time of one in the year

Authorized judicial scrivener

Residential land building consultation
(by appointment only)
Only as for the telephone

Every Monday
10:00-12:00
13:00-16:00
Less than 35 minutes Buying and selling, lease of real estate Residential land building transactions business
Member of association

Human rights consultation
(by appointment only)
Under stop

Every Wednesday
13:00-16:00
Less than 40 minutes

Human rights including discrimination and unfair handling
Consultation that we are assigned to this

Civil Rights Commissioner

Authentication consultation
(by appointment only)
Under stop

3 every month first Friday
13:00-15:00
Less than 25 minutes Will, any tutelage contract ・
Attested documents such as leases
Notary public

Traffic accident consultation
(no appointment necessary)
Only as for the telephone

From Monday to Friday
9:00-12:00
13:00-16:00
Method, insurance claim of settlement out of court Traffic accident counselor

Municipal administration public consultation
(no appointment necessary)

From Monday to Friday
8:45-17:15
Consultation, inquiry about municipal administration City officials

Information for specialized consultation

We perform lawyer, consultation by specialized counselors such as judicial scriveners and consultation about municipal administration by city officials targeting at Yokohama citizens (as for working, the attendance at school, impossible).
As for the consultation by specialized counselor, each expert accepted your consultation contents; when give a general explanation, and solve problem; is intended to have refer to. We can receive advice from expert about future correspondence whether we should ask expert for way, solution to coping method and procedure for problem. As we keep secret and do not announce at all, please consult about consultation contents in peace.

[instructions]
●We do not perform contract and answer, making of documents such as wills, check of contents. Please explain content that you want to talk about orally.
●We cannot ask specialty counselor in charge for solution to problem and concrete work directly.
●I may decline consultation depending on contents including case in conflict with regulations to fix for lawyer office regulations and judicial scrivener ethic.
●When duties, duties of each specialty counselor are established in law, it becomes consultation in the range.
(lawyer and judicial scrivener do not understand story of taxes such as inheritance tax, gift tax. We would like consultation of tax in licensed tax accountant or tax office. We do not talk about licensed tax accountant in citizen counselor's office.)
●Depending on item of consultation, we may show around jurisdiction department than specialized consultation.
●Contents of consultation cannot answer future inquiry.

Person who needs sign-language interpreter and foreign language interpretation

●Person who needs sign-language interpretation…After having made a reservation in citizen counselor's office, please ask for interpreter in Yokohama raporu (the outside site).
●Person who needs foreign language interpretation…Please apply to Yokohama-shi International Association (YOKE) interpreter volunteer charge (the outside site) (Phone: 045-222-1209) on the telephone.
※Interpreter volunteer dispatch is stopping for new coronavirus infectious disease measures now.

The consultation space situation

Daytime specialty consultation

As of Friday, January 15 4:00 p.m.                       
* There is no - conduct that there is no X space that there is space in in                  
Time Day

Law
Law

Judicial scrivener

It is built of house

People
ken

Authentication

Telephone

Under stop Telephone Under stop Under stop

January 18

MON X *

January 19

TUE X

January 20

WED *

January 21

THU *
January 22 FRI *

We accept reservation of consultation from the same day one week ago.
Telephone: 045-671-2306/FAX: 045-663-3433

Night legal advice

Consultation is 4 second Wednesday every month by night  
* There is no X space that there is space in                     
Time Day Status

January 13

WED

X

January 27

WED

*

We accept reservation of consultation by night from the first day of the month.
We call and talk about legal advice by night.
Telephone: 045-671-2306/FAX: 045-663-3433

Access to citizen counselor's office

Address: 6-50-10, Honcho, Naka-ku, Yokohama-shi the third floor of the city hall
The nearest station: JR Line Sakuragicho Station, municipal subway Sakuragicho Station, Minato Mirai Line Bashamichi Station

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Inquiry to this page

City of Yokohama, Civic Affairs Bureau public hearing consultation section citizen counselor's office

Telephone: 045-671-2306

Telephone: 045-671-2306

Fax: 045-663-3433

E-Mail address [email protected]

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Page ID: 327-793-646

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