Citizens' Counseling Room (3rd floor of City Hall)

About the year-end and New Year consultation of citizen consultation room, it is as follows.

Reservations will be accepted by telephone and at the window of the Citizens' Counseling Room from 8:45 on the same day one week ago.
Night legal consultation will be accepted from the first day of the consultation month.
Reservations for both consultations will be accepted on weekdays from the next day on holidays such as weekends and holidays.
Reception hours is from 8:45 to 17:15 on weekdays. (Reception at the window is until 17:00.)
Telephone: 045-671-2306
※Legal consultation and judicial scrivener consultation have rules such as the number of uses. For more information, please refer to the FAQ page.

We provide consultation by professional counselors such as lawyers and judicial scriveners for Yokohama citizens (not working or attending school) and consultation on municipal administration by city officials.
Consultations by professional counselors are for each expert to give general explanations according to your consultation content and refer to them when solving problems. You can get advice from experts on how to deal with problems, how to proceed, and whether you should ask an expert to solve them. We will keep the content of the consultation confidential and will not disclose it at all, so please consult with confidence.

[Notes]
●We do not create documents such as contracts, answers, wills, etc., and check the contents. Please explain what you would like to talk about verbally.
●It is not possible to ask the professional counselor in charge to solve the problem directly or ask for specific work.
●Consultation may be refused depending on the content, such as when it violates the rules of attorney's duties or the rules stipulated in judicial scrivener ethics.
●If the duties, duties, etc. of each professional counselor are stipulated by law, consultation will be within that range.
(A lawyer and a judicial scrivener do not know about taxes such as inheritance tax and gift tax. For tax consultation, please contact your tax accountant or tax office. Tax accountants are not available in the Citizen Consultation Office. )
●Depending on the case of consultation, we may guide you to the responsible department rather than specialized consultation.
●We will not be able to respond to inquiries at a later date, such as the content of your consultation.
●If unauthorized use is found, we will cancel the appointment for consultation.

●Those who need sign language interpreters…After making a reservation in the Citizens' Counseling Room, please request an interpreter at Yokohama Rapport (outside site).
●Those who need a foreign language interpreter…Please apply by telephone to Yokohama International Association (YOKE) (outside site) (Phone: 045-222-1209).

Here are some frequently asked questions.

Address: 3rd floor of 10 City Hall, 6-50 Honcho, Naka-ku, Yokohama
Nearest station: JR Line Sakuragicho Station, Municipal Subway Sakuragicho Station, Minato Mirai Line Bashamichi Station