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How to get a good medical institution

Last Updated July 8, 2021

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In order to promote medical safety, medical institutions, their workers, and patients need to share information, connect their hearts, and provide medical care with trust and cooperation. Now, let's squeeze out some points and examples of how to prepare for medical care.

Let's tell you the symptoms of the disease.

  • Tell your doctor specifically when, where, where, and how you are sick.
  • Tell them about the major illness you have so far, the name of the medicine you are currently taking, and the side effects that have existed in the past.
  • Make a note of what you want to convey or what you want to ask.

Let's ask you about your future prospects.

  • Let's ask what kind of tests and treatments are needed in the future.
  • In addition, keep notes on important matters, such as medical expenses and guidelines for the treatment period.

If you are worried about your diagnosis ...

  • If you have any doubts or concerns about your doctor's diagnosis, such as not improving your symptoms, tell them properly.
  • Changing medical institutions one after another without consulting a doctor does not have good results for both medical institutions and patients. The treatment is returned to the beginning and may result in extra medical expenses.

Tell your doctor the progress of whether your symptoms have improved.

  • If your symptoms improve, do not stop taking your medication or interrupt your hospital, tell your doctor that you have improved, and check your future treatment policy.

If you have any worrisome symptoms, go to clinics first.

  • If you become sick or have any worrisome symptoms, first consult your neighbor's clinics (family doctor), write a letter of introduction if necessary, and have them refer to an appropriate medical institution.
  • Medical institutions share functions between hospitals and clinics (family doctor). Please note that if you visit a large hospital without a letter of introduction, you will be charged a patient in principle.

Let's check for medical expenses by yourself.

  • When you visit a doctor, check medical expenses on your receipt or statement, and if you have any questions, ask your medical institution.


(From April 2010, for insurance medical institutions, etc., which have introduced a receipt computer system, a statement that shows individual calculation items will be issued free of charge when issuing receipts unless there is a "justifiable reason". It must be.)


Let's check information on how to get good medical care on a daily basis.

  • To be convinced and treated independently, deepen your understanding of your own illness and take the initiative in treatment.
  • Medical care is based on the trust of both medical institutions and patients. Get communication well and learn how to get good medical care.

How to get good medical care? jp (external site)

(This is the official website of the Ministry of Health, Labour and Welfare, which provides information on how to get good medical care at any time.)


For inquiries to this page

Health and Safety Division, Medical Care Bureau

Phone: 045-671-3654

Phone: 045-671-3654

Fax: 045-663-7327

Email address: ir-iryoanzen@city.yokohama.jp

Return to the previous page

Page ID: 534-113-263

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