User Manual for Outsourcing Traffic Cost Subsidy System

⇒Return to the page of the tsusho transportation expenses subsidy system

All version [All PDF version] (PDF: 20,448KB)
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• Introduction

• System Overview

• Flow of Procedure

• Use the system

• Apply for unit price

• Change facility information

• Check the news from the city

• Claim transportation expenses

• Payment of transportation expenses

• Requesting transportation expenses for the past

• Frequently Asked Questions (FAQ)

1.1. Users of this system
This manual assumes that the facility manager (or his / her agent) will use the tsusho transportation expenses subsidy system at the request of the facility user.

1.2. Definition of Terms
・Outpatient transportation expenses subsidy system: A system that manages transportation expenses for people with disabilities.
・Passengers: Persons living in Yokohama City who are 15 years or older, such as facilities for persons with disabilities who are 15 years old or older, who use public transportation (trains and buses) or private cars (four wheels).
・Transfer assistant: If a pick-up assistant is required at the tsusho of the tsusho to the tsusho. Transfer assistants are also eligible for the grant.
・Facility manager: Facility representative such as facility manager of place where person with a disability goes to place.

2.1. What is the tsusho transportation cost subsidy system?
In Yokohama City, for the purpose of reducing the burden on tsusho and promoting the social participation of persons with disabilities, a part of the transportation expenses required for persons with disabilities who go to facilities for the disabled are subsidized. I am.
The tsusho transportation expenses subsidy system is a system in which persons with disabilities calculate the transportation expenses required for tsusho, determine the unit price to be subsidized, and make a claim based on the determined application unit price.

2.2. System Characteristics
(１) Reduction of input load by automatic calculation of unit cost of transportation
Until now, the facility manager had to calculate the unit cost of transportation using the EXCEL formula, but the tsusho transportation cost subsidy system automatically calculates the unit price for the entered route.
This reduces the load of input work required to calculate the unit cost of transportation.
(２) Optimization of procedures by separating transportation cost unit price and billing
By separating the procedures related to the calculation of the unit cost of transportation expenses in April and October, the burden on the facility manager will not be concentrated at a specific time, among the procedures that had previously been entered for half a year in April and October. We are working to optimize administrative procedures.
(３) Security-friendly and secure systems
We are strengthening security so that no one can see the contents from anywhere when registering the disability information of tsusho via the Internet.
In this system, control is performed so that you can only log in from the terminal of a pre-registered facility.

3.1. Procedure Flow (PDF: 549KB)
Please check here for the procedure from starting to use the system, applying for a unit price, and making a claim based on the applied unit price.

4.1. First, to use the system (PDF: 2,622KB)
This is an explanation of the first procedure to be performed in order to use the system.
If you are a facility that starts using the system, please check this manual first.

4.2. Start the system and log in to the system (PDF: 1,876KB)
How to start and log in the system
Click here for information on how to launch the system and log in.

4.3. Change password (PDF: 1,116KB)
How to change the password to log in to the system
Please be sure to change your password when you log in for the first time.

4.4. When the password is locked (PDF: 583KB)
If you enter the password for login to the system incorrectly, the account will be locked.
If your password is locked, please check here.

4.5. End the system (PDF: 947KB)
How to exit the system
Click here to learn how to complete the system input and exit the system.

5.1. Apply for unit price for tsusho using public transportation
5.1.1. Apply for a unit price for a new tsusho using public transportation (PDF: 3,899KB)
This is a method of registering unit price information for tsusho people who go to facilities using public transportation (trains and buses).
※Example of input (PDF: 425KB)

5.1.2. Apply for unit price when the entered route does not appear in the search results (PDF: 3,172KB)
This system calculates the most economical route from the boarding station / bus stop of the route applied for using fare search software.
However, some transportation systems may not be compatible with fare search software.
In that case, specify the reason why you are manually inputting the route and enter the route information by hand.

5.1.3. Apply for a unit price when it is difficult to go to a place on the searched route (PDF: 2,008KB)
In the most economical route calculated by fare search software, tsusho may be difficult.
In that case, specify the reason why you are selecting another route and enter the route information by hand.

5.1.4. Since the student discount is used, apply for a unit price when the cost is lower than the unit price calculated using the fare search software (PDF: 2,923KB).
If you are using a student discount or senior pass, or if you are paying commuting expenses from the workplace, you will need to deduct that amount from the unit price calculated using the fare search software.

5.2. Apply for unit price for tsusho using a four-wheeled vehicle
5.2. Apply for unit price for users who start a new tsusho using a four-wheeled car (PDF: 2,266KB)
Depending on the situation of disability, etc., it will be a method of registering unit price information for users who do not have a means of commuting other than private four-wheeled vehicles.
When applying for a unit price for a tsusho using a four-wheeled car, first check this procedure.
※Example of input (PDF: 312KB)

5.3. Confirm, modify, or delete the unit price you applied for.
5.3.1. Confirm the unit price applied (PDF: 2,646KB)
This is a method when you want to check the contents of the unit price you applied for.
Search for application information on the unit price application management screen, select the target application information, and check the registration details on the reference screen.

5.3.2. Revision of the unit price applied (PDF: 2,204KB)
This will be a correction method if there is an error in the application content for the unit price once applied.
When we make corrections before receiving examination of Yokohama-shi, we return application information and apply again after correction.
In the case of examination and approval by Yokohama City, Shiga cannot be returned, so we will request Yokohama City for a return, correct the returned application information, and reapply.

5.3.3. Confirm the results of the examination by Yokohama City (PDF: 3,478KB)
We will examine the unit price you applied for in Yokohama City. You can't make a claim unless the unit price is approved by the review.
Please refer to this procedure for how to check the results of the examination and how to reapply the application information returned during the examination.

5.3.4. Delete unit price during application (PDF: 2,308KB)
Once you have applied for the unit price, it will be deleted if you do not need to apply.

5.3.5. Change unit price due to changes in routes, etc. (PDF: 2,601KB)
This is a method of changing the unit price due to a change in the route or a change in notebook information.

5.3.6. Copy the approved unit price (PDF: 3,193KB)
If you change the route or change the notebook information, you will need to apply for the unit price again.
At that time, it is possible to copy the contents of the approved unit price and apply for a new application.

6.1. Change the information of facilities (PDF: 4,174KB)
If there is any change in information about the facility, such as the name of the facility, the Address, the addition, change, or abolition of the operating business, please check here.
※About how to enter account name (katakana) (PDF: 686KB)

6.2. Change the PC using the system (PDF: 1,403KB)
If you want to change the computer using the system, please check here.

7.1. Confirm the news from Yokohama City (PDF: 783KB)
Please check here for information on the use of the system and how to check the notification on the "tsusho transportation expenses subsidy project".

8.1. Flow for claiming transportation expenses (PDF: 581KB)
This is a description of how to charge transportation expenses.
Please check this manual first before claiming transportation expenses.

8.2. Enter the results of tsusho and request transportation expenses (PDF: 3,332KB)

This is a method of claiming transportation expenses for that period during the billing period.
Please confirm this about procedure until input billing information, submit to Yokohama-shi, and output invoice.

8.3. Correct billing information for transportation expenses (before payment from Yokohama City) (PDF: 1,180KB)
If the content of the billing information submitted to Yokohama City is incorrect, you can return the billing information and change the content.
If you incorrectly entered the number of tsusho or forgot to select a user and want to add it, please check here for how to correct the billing information.

8.4. Confirm the processing status by Yokohama City (PDF: 1,415KB)
The submitted request information will be reviewed and approved in Yokohama City, and payment will be processed.
You can check the status of the examination by Yokohama City and the scheduled payment time of transportation expenses on the screen, so please check this procedure.

8.5. Delete the created billing information (PDF: 657KB)
Once the billing information has been created, it will be deleted when billing is not required.
You can delete billing information that has been temporarily saved directly, but if you have already submitted, you can delete it after returning it. Requests approved by Yokohama City to return the invoice approved by Yokohama City and delete the returned billing information.

9.1. Flow after payment of transportation expenses and receipt of transportation expenses (PDF: 501KB)
The requested transportation expenses will be transferred to the designated account in a lump.
Please refund the transferred transportation expenses to the user at the facility appropriately.

10.1. Make a claim for transportation expenses that have passed the billing deadline (if no claim has been made for that period) (PDF: 1,031KB)
As a general rule, please make a claim for transportation expenses for that period during a fixed period.
If you have forgotten to make a claim for a tsusho in the past period, please follow this procedure to claim past transportation expenses.

10． 2． Make an additional request for the paid transportation expenses (PDF: 5,035KB)
Regarding billing information that has been requested in the past and completed up to payment from Yokohama City, if the unit price was incorrect or the number of tsusho was incorrectly charged, the amount of transportation expenses was insufficient, the difference Please complete the application procedure.

10.3. Apply for refund of paid transportation expenses (PDF: 4,729KB)
If you have received a lot of transportation expenses due to incorrect unit price or incorrectly claimed the number of tsusho, etc. for billing information that has been requested in the past and completed up to payment from Yokohama City, return the difference Please complete the application procedure.

Attachment 1. Questions regarding login and logout (PDF: 666KB)

Attachment 2. Questions regarding the unit price application procedure (PDF: 2,693KB)

Attachment 3. Questions regarding the procedure for claiming transportation expenses (PDF: 939KB)

⇒Return to the page of the tsusho transportation expenses subsidy system