How to use Yokohama LINE Official Account

Introducing how to use each service provided by the Yokohama City LINE Official Account.
Please select the service you want to use from the menu at the bottom of the talk screen.

You can access each menu of living information, library, and reception settings.

You can access the top page of the Yokohama City website.

This is a portal site that provides information on disaster-related information in Yokohama.
Information such as weather information, emergency information such as the evacuation warning announcement, and information on evacuation sites.

This is a portal site where you can experience Yokohama's DX initiatives.
We provide information on initiatives for the Yokohama DX Strategy and provide information on online procedures that are frequently used.

You can apply for oversized garbage and search for garbage separation methods.

• Investigate oversized garbage fees and garbage separation methods
• Apply for oversized garbage
• Check the collection date and delivery date of oversized garbage
• Confirm, change, or cancel the application details
• Consult with the operator
• oversized garbage Frequently Asked Questions (FAQ)

When you find any damage such as a hole in the road, you can send photos and location information on LINE to report it.
[Specific examples of reporting]

• There is a hole in the road
• The road gutter is broken
• The guardrail is damaged
• The street tree is dead

Please refer to the road damage report system for usage and precautions.

We can read e-book version (outside site) of public information Yokohama.

Chatbot will respond to inquiries about municipal administration in general. For details on how to use it, please check the usage page of Yokohama City AI chatbot.

On the talk screen, you can see the online catalog of Yokohama City Library.

On the talk screen, chatbot will answer inquiries about Yokohama City Library.

The "Digital Library Card" can be displayed.
※Only those who have already registered for library use are available. Also, settings on the online catalog page are required before the first display.
For more information, please see Square Payroll Reports.

We propose one recommended book from six genres.

You can access the opening information of Yokohama City Library. (Transition to Yokohama City Website)

You can access the latest news information of Yokohama City Library. (Transition to Yokohama City Website)

The information distribution service is a mechanism that allows users to receive only the information of the category they want to distribute. To use this service, reception settings (select "category" or "distribution target area") are required.
※There are seven categories of distribution categories: disaster prevention, anti-crime program, sightseeing and events, news, library, child care (Konan Ward test version), and business.
※For the categories of "Disaster Prevention", "anti-crime program", "Sightseeing / Events", "Notices" and "Library" can be selected.

There are two types of messages to be distributed: "sightseeing / Events" and "news". By selecting "Distribution target area" from the reception settings, you can receive a message for each ward of interest.
In addition, when we register "sightseeing, event" or "news" now, message will arrive from all ward offices in the city. If necessary, please change the "Distribution target area".

We distribute disaster prevention information such as earthquake seismic intensity information and weather warnings and warning based on the information provided by Yokohama City.

Based on the information of "Pingal-kun Child Safety Email" distributed by the Kanagawa Prefectural Police, we distribute crime occurrence information. Receiving settings are possible for each ward.

We send sightseeing, event information from Yokohama-shi and ward office. Receiving settings are possible for each ward.

We send news from Yokohama-shi and ward office. Receiving settings are possible for each ward.

We send news and event information from Chuo-toshokan and regional libraries, and information related to child care such as events for parents and children. It is possible to set the reception area for each category.

We send information about child care from Konan Ward.

We send information about small and medium-sized business support such as subsidy offer and seminar, event holding from Yokohama-shi.

Information may be distributed to all users regardless of reception settings, such as service suspension due to maintenance or addition or changing services. Thank you for your understanding.

@cityofyokohama