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- 2021 edition
- November issue We support the employment of persons with disabilities
Here's the text.
November issue We support the employment of persons with disabilities
In Yokohama-shi, we lend building which city owns to operating company as "person with a disability employment enlightenment facility" to create place of employment of person with a disability and enlightenment activity to promote understanding of citizen and company about employment I am. This time, we visited "café Tsumugi station at Yokohama Kannai" under the JR NEGISHI LINE Kannnai Sta. overpass operated by JR East Foods Co., Ltd.
Last update date November 1, 2021
Do you have a customer service? New work style "OriHime"
In this shop, from 14:00 to 18:00 on weekdays, nine incurable diseases and staff with disabilities, use the alter ego robot OriHime (*) to take orders from remote locations and have conversations. OriHime, where you talk with your face and gestures, as well as voice, feels like the person is on the spot and talking.
※An alter ego robot that can be operated remotely by remote control.
Bright, open-minded store
OriHime welcomed me
Using OriHime, various incurable disease and people with disabilities can work in their homes away from their stores. As a result, the possibilities of working styles is expanding, such as being able to work in a posture while lying down, or depending on the disability, hiring a job called customer service, which was difficult until now.
When I talked to a person who actually worked as a pilot, he said, "The main life was to connect with family and hospital people until now, but this work has expanded the world." And "I can enjoy conversation through OriHime" and "I can work at my own pace, and have various encounters and fun."
It's as if you were talking face-to-face with a real person
Pilots manipulates OriHime with simple operation from the terminal
In addition, at the shop, you can enjoy art exhibitions created by people with disabilities and get event information. You can also purchase sweets such as cookies and chocolates made at work centers for the disabled.
Art exhibition and event information ※The contents of the exhibition are as of the time of the interview.
After the interview.
During the interview, the pilot said, "I am happy and rewarding from the customer." I would like to deepen my understanding of the employment of people with disabilities so that as many people as possible can gain the joy of working.
[Cooperation for coverage]
café Tsumugi station at Yokohama Kannai
2-9-5 Minatomachi, Naka-ku (under JR Kannai-sta.-kitaguchi viaduct)
For inquiries to this page
Health and Social Welfare Bureau Disability Independence Support Division
Phone: 045-671-3992
Phone: 045-671-3992
Fax: 045-671-3566
Email address: kf-syuurou@city.yokohama.jp
Page ID: 641-117-237