Home help guide help service

• The procedure and style for the designated application are as follows."Disability welfare information service Kanagawa" (outside site)Please check the website for details.
• If you are planning to apply for a new designation, please contact the following in advance.
  Health and Social Welfare Bureau Disability Independence Support Division Home Service: 045-671-2402
  ※If you contact us immediately before the interview deadline, you may be designated for the next month.

• Yokohama-shi person with a disability helper establishment "operation guide" (8th edition) (PDF: 5,061KB)(Updated in May 2023)
• ↑The information posted is the information before the revision of the remuneration in FY2024. For the latest information, please refer to the Ministry of Health, Labour and Welfare website. <To the Ministry of Health, Labour and Welfare website> (External Site)
• Self-Inspection Form (Excel: 149KB)(FY2023 edition)
  Please use the self-inspection form to check your daily work at your business site.
• Request for mailing list registration (PDF: 139KB)
• Handling of branch offices for visiting service establishments and mobility support offices (PDF: 161KB)

• Contract (word: 24KB)
• Important Matters Description (word: 27KB)
• Agreement for Use of Personal Information (word: 18KB)

• Service Provision Results Record Form<To the Ministry of Health, Labour and Welfare website> (External Site)
• Error application
  Yokohama City Electronic Application [for national system] Disability independence support payment costs, etc. (Request withdrawal request) (outside site)You can apply for it.
  ※The manual for filing errors in electronic application (for national systems)Click here (PDF: 1,310KB)
  ※What are the precautions when applying for an error?Click here (PDF: 361KB)。

Please submit it within 10 days before and after the scheduled change.
Please submit a notice of suspension / abolition at least one month before the scheduled date.

We publish each style in "disability welfare information service Kanagawa" (outside site).

• About appropriate operation of severe home-visit care (PDF: 114KB)
• Expansion of substitute reading and writing support in housework assistance (PDF: 201KB)
• About the handling of "cooking performed with special professional consideration" of home care (PDF: 127KB)
• Alert regarding collection of goods, etc. (PDF: 95KB)
• About the handling of local life support base-related addition (PDF: 373KB)
  (Reference) "Cooperation Guidelines" for building functions of Yokohama City Community Life Support Base<To the Consulting Service Page>

• Guidance text (for new registrants) (PDF: 294KB)
• Mobile support project registration documents set (Excel: 746KB)
• Payment system registration sheet (Form 3) (Excel: 111KB)
• Articles of Incorporation (PDF: 183KB)
• Operating Regulations (Example) (word: 32KB)

Businesses (city / outside the city) planning new registration, please contact the following in advance by telephone.

Health and Social Welfare Bureau Disability Independence Support Division Home Service: 045-671-2402

※If you contact us immediately before the interview deadline, you may be required to register for the next month.

　Even if you are already registered as a mobility support company, if you newly implement "mobile nursing care", "school attendance support (including getting on and off assistance / independence support addition)" and "sputum aspiration etc." Application is required.

• Guidance text (for business operators applying for additional services) (PDF: 218KB)
• Application documents for additional mobility support project services (Excel: 86KB)

You do not need to contact us in advance, but please submit your application by the 15th of the month before the scheduled registration date.

• Notice (Electronic application of change notification) (PDF: 172KB)
• Notification of Change (Form) (Excel: 35KB)
• Notification of suspension, abolition, reopening (Form) (Excel: 23KB)

Please attach the required documents and submit it by the respective deadlines.

• About summary of Yokohama-shi movement support project (PDF: 2,473KB)(Updated in November 2023)
• Yokohama-shi person with a disability helper establishment "operation guide" (8th edition) (PDF: 5,061KB)(Updated in May 2023)
• ↑The information posted is the information before the revision of the remuneration in FY2024. For the latest information, please refer to the Ministry of Health, Labour and Welfare website. <To the Ministry of Health, Labour and Welfare website> (External Site)
• Self-Inspection Form (Excel: 149KB)(FY2023 edition)
  Please use the self-inspection form to check your daily work at your business site.
• Request for mailing list registration (PDF: 139KB)
• Handling of branch offices for visiting service establishments and mobility support offices (PDF: 161KB)

• Contract (word: 29KB)
• Important Matters Description (word: 29KB)
• Consent Form for Use of Personal Information (word: 17KB)
• Moving support plan (word: 28KB)

• Service Code and Number of Units (Excel: 76KB)(From April 2023 to the present)
• Service Code and Number of Units (Excel: 84KB)(From October 2022 to March 2023)
• Service Code and Number of Units (Excel: 100KB)(From April 2019 to September 2022)
• Service Code and Number of Units (Excel: 98KB)(From April 2018 to March 2019)
• Service Provision Report (Excel: 1,079KB)(until March 2022)
• Service Provision Report (Excel: 1,079KB)(From April 2022)
• A false claim
  Yokohama City Electronic Application [for national system] Disability independence support payment costs, etc. (Request withdrawal request) (outside site)From.
  ※The manual for filing errors in electronic application (for national systems)Click here (PDF: 1,303KB)

• About change of remuneration unit price of Yokohama-shi person with a disability movement support project (as of September 21, 2022) (PDF: 70KB)
• About request error of local life support project (for June request) (as of June 28, 2019) (PDF: 328KB)
• About new establishment of conduct addition such as sputum aspiration in Yokohama-shi person with a disability movement support project (March 7, 2019) (PDF: 148KB)
• About remuneration revision of Yokohama-shi person with a disability movement support project (school attendance support) (March 7, 2019) (PDF: 136KB)
• About correspondence and cooperation to Yokohama-shi mobile information center business (as of July 10, 2018) (PDF: 131KB)
• About the handling about support using vehicle in Yokohama-shi person with a disability movement support project (July 10, 2018) (PDF: 228KB)

The 2023 group guidance was held in public hall, Kanagawa on October 17 and 18.

• Explanation materials on the day (PDF: 12,477KB)
• Cooperation guidelines (PDF: 2,957KB) for Yokohama City Community Life Support Base Function
• About information publication system such as obstacle welfare services (PDF: 2,389KB)

Approximately once every three years, Motoichi staff visits establishment and see service-related documents.

• Improvement status report (word: 18KB)
• Refund amount report (word: 19KB)
• Breakdown list of refunds (Excel: 581KB)

• Accident Report (Form) (Excel: 15KB)
  ※The submission destination will vary depending on which service occurred during. Please be careful.

Please send it to the following two locations.

1. Kanagawa Prefectural Welfare Children's Mirai Bureau Disability Services Division Audit Group
   〒231-8588
   1, Nihonodori, Naka-ku, Yokohama-shi
2. City of Yokohama, Health and Social Welfare Bureau Disability Support Division Home Service
   〒231-0005
   6-50-10, Honcho, Naka-ku, Yokohama-shi

City of Yokohama, Health and Social Welfare Bureau Disability Support Division Home Service

〒231－0005

6-50-10, Honcho, Naka-ku, Yokohama-shi

About combination use of care insurance system and person with a disability system (created in fiscal 2019)

• Explanatory materials (PDF: 406KB)
• Home Help Weekly Plan / Payment Calculation Sheet (Excel: 43KB)

• Explanation materials (PDF: 3,953KB)
• Support plan, verification report template (word: 31KB)
• Questionnaire survey results for guide help users (PDF: 343KB)
• Questionnaire report (PDF: 753KB) for school attendance at school in 2013 (PDF: 753KB)