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If you find a problem with the LED security light

Last Updated July 22, 2024

  • If you find a problem with the LED security light
  • Danger! There is a risk of electric shock (if you find a hanging or broken wire)

If you find a problem with the LED security light

With regard to LED security lights installed by Yokohama City (including LED security lights installed in the ESCO business), Yokohama City directly manages payment of electricity bills and repairs in the event of failure.
We ask for your continued cooperation in daily monitoring such as failure detection and communication.

  • If you find a malfunction of the LED security light, please let us know to the next department.
  • What would you like to know
    • Management number (the number listed on the yellow plate / silver seal). ※See the figure below.
    • Telephone number, Address, target, etc.
    • Details of the malfunction "It is not lit", "It is lit during the day", "The base of the steel pipe pole is corroded (if possible, please send us photos)", etc.
    • Time of malfunction (the day when you notice) and time zone (* Security lights may be turned on later than other security lights depending on the surrounding situation and related to other lighting, but it is not a breakdown .)
  • Management Number
Types of LED security lights
Telephone pole typeSteel pipe pole type


There is a yellow plate next to the lamp.



The pole body has a silver seal or a yellow plate.



A sample plate


A sample plate

Danger! There is a risk of electric shock.

If you find a hanging or broken wire, such as when a security light falls down, do not approach it as there is a risk of electric shock and contact the Tokyo Electric Power Customer Center.

  • Inquiries regarding power outages and equipment at Tokyo Electric Power Customer Center
    Phone number: 0120-995-007
    ※If you cannot use the number 0120, Phone number: 03-6375-9803 (charged)

Inquiries to this page

Civic Affairs Bureau Regional Support Department Regional anti-crime program Support Division

Telephone: 045-671-3709

Telephone: 045-671-3709

Fax: 045-664-0734

Email address: sh-chiikibohan@city.yokohama.lg.jp

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Page ID: 545-566-718

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