If you find a problem with the LED security light

• If you find a problem with the LED security light
• Dangerous! There is a risk of electric shock (if you find a hanging or broken wire).

Regarding LED security lights (including LED security lights installed in the ESCO business) installed by Yokohama City, Yokohama City directly manages the payment of electricity charges and repairs in the event of breakdowns.
We ask for your continued cooperation in daily monitoring, such as failure detection and communication.

• If you find a malfunction with the LED security light, please let the following department know.
  • Civic Affairs Bureau Regional anti-crime program Support Section Business Addresssh-chiikibohan@city.yokohama.lg.jp
  • Each ward office Regional Promotion Division

• What I would like to inform you
  • Management number (the number listed on the yellow plate / silver seal ※Refer to the figure below
  • Telephone number, Address, Targets, etc.
  • Details of the problem "Not lit", "It is lit during the day", "The base of the steel pipe pole is corroded (Please send a photo if possible)", etc.
  • Time of the failure (date of notice) and time zone (* Security lights may be turned on later than other security lights depending on the surrounding situation and other lighting, but it is not a failure.) .

• Management number

If you find a hanging or cut wire due to a security light falling, please do not approach it as there is a risk of electric shock and contact the Tokyo Electric Power Company Customer Center.

• Tokyo Electric Power Company Customer Center Inquiries regarding power outages and equipment
  Phone number: 0120-995-007
  ※If you cannot use 0120 number, Phone number: +03-6375-9803 (charged)