The ward office window opening on the second and fourth Saturday is crowded.

When the office opens on Saturday, the window in Family Registry Division is crowded. We apologize for any inconvenience this may cause.
If possible, please come on weekdays and cooperate in alleviating congestion.

Receipt of My Number Card is by appointment after June 29, 2021.

For details on how to make a reservation, please refer to the page "Reservation for Receipt of My Number Card and Renewal of Digital Certificates".
From Tuesday, June 29, 2021, you can also receive it at the My Number Card Special Center (Kamiooka) (reservation required).

Please use it.

Every month, 2nd and 4th Saturday from 9:00 am to 12:00 am
※Please be careful about the time

Totsuka Ward General Government Building 2F Floor

◆family register: family register Notification, family register Extract, etc.
◆Resident registration: Transference notification, transfer notification, Seal Registration, special permanent resident certificate, my number card, digital certificate
◆Insurance: Office work related to moving in and out of the National Health Insurance, The Long-term Care Insurance (insurance premium, insurance card), Medical Certificate, etc.
◆National Pension Plan (Kokumin Nenkin): Special payment for students, acceptance of application exemptions, etc.
◆Other: Office work related to moving in and out of Child Allowance

※Due to the closure of other institutions, there are some tasks that cannot be handled on the day, such as the Basic Resident Register card. Thank you for your understanding.
※When issuing copies of resident certificate or certificates such as certificate of family register, we will verify the identity of the person coming to the counter. Please bring a driver's license, health insurance card, Basic Resident Register card, etc. that can identify you.

Totsuka Ward Representative Phone: 866-8484・FAX: 862-3054
Office Registration Section TEL: 866-8335・FAX: 862-0657
Ward office National Health Insurance Section TEL: 866-8449・FAX: 871-5809
Yokohama Call Center TEL: 664-2525・FAX: 664-2828

Opening hours: From Monday to Friday 7:30 am to 7:00 pm / Saturdays and Sundays 9:00 am to 5:00 pm
※Holidays and holidays, closed from December 29 to January 3

●Totsuka Station Administrative Service Corner (2nd floor of Totsuka Ward General Government Building in West Exit Station Building, Totsuka Station)
TEL: 862-6641
●Higashi-Totsuka Station Administrative Service Corner (Beside the escalator at Higashi-Totsuka Station East Exit Station Square)
TEL: 825-4994

Details of the Administrative Service Corner are provided.
http://www.city.yokohama.ｌｇ.jp/shimin/madoguchi/gsc/