The ward office window opening agency on the second and fourth Saturday is crowded.

When the office is open on Saturday, the Family Registry Division window is crowded. We apologize for any inconvenience this may cause.
If possible, please come on weekdays and cooperate with alleviating congestion.

In addition, receipt of my number card is by appointment system after June 29, 2021.

For details on how to make a reservation, please refer to the page on "Receiving My Number Card and Renewing Procedures for Digital Certificates".
From Tuesday, June 29, 2021, you can also receive it at the My Number Card Special Center (Kamiooka) (reservation required).

Please use it.

Every month, 2nd and 4th Saturday from 9:00 a.m. to 12:00 a.m.
※Please be careful about the time.

2nd floor of Totsuka Ward General Government Building

◆family register: family register Notification, family register Abstract
◆Resident Registration: Notification of transfer, transfer notification, Seal Registration, Special Permanent Resident Certificate, My Number Card, Electronic Certificate
◆Insurance: Administrative work related to moving in and out of National Health Insurance, The Long-term Care InsuranceMedical Certificate, etc.
◆National Pension Plan (Kokumin Nenkin): Acceptance of special student payment, application exemption, etc.
◆Others: AffiliationChild Allowance

※Due to other agency closures, there are some duties that cannot be handled on the day, such as the Basic Resident Register card. Please note that in advance.
※When issuing a copy of resident certificate or a certificate such as a certificate of family register, we will verify the identity of the person coming to the counter. Please bring something that can identify you, such as a driver's license, health insurance card, Basic Resident Register card, etc.

Totsuka Ward Representative Phone: 866-8484・FAX: 862-3054
Ward Office Registration Section TEL: 866-8335・FAX: 862-0657
Ward Office National Health Insurance Section TEL: 866-8449・FAX: 871-5809
Yokohama City Call Center TEL: 664-2525・FAX: 664-2828

Opening hours: Monday to Friday 7:30 am-7:00 pm / Saturdays and Sundays 9 am to 5 pm
※Holidays and holidays are closed from December 29 to January 3

●Totsuka Station Administrative Service Corner (2nd floor of Totsuka Ward General Government Building in front of Totsuka Station West Exit Station)
TEL: 862-6641
●Higashi-Totsuka Station Administrative Service Corner (Higashi Totsuka Station East Exit Station Square)
TEL: 825-4994

Details of the Administrative Service Corner are available.
http://www.city.yokohama.ｌｇ.jp/shimin/madoguchi/gsc/