We open ward office window on second fourth Saturday
We carry out to plan further improvement of over-the-counter service
As for the use only such as copying of resident certificate which does not need notice, Seal Registration proof, station service counter in the city hall is convenient. Please use.
4 second Saturday congestion situation
For new coronavirus infectious disease extended prevention, we stopped open agency on Saturday from April 25, 2020 to May 23. We reopen the second fourth Saturday open agency after June, but are crowded very much. When we are not in a hurry, we avoid Saturday and, for new coronavirus infectious disease extended prevention, have the next agency, and cooperation to dispersion next agency, please.
<reference> (Family Registry Division third window: moving-in notification, notice of the change of address, Seal Registration, special permanent resident certificate, my number card, electronic certificate)
- Saturday, June 13, 2020: 284 number of receptionists, greatest waiting time 2 hours 18 minutes (mean waiting time 1 hour 22 minutes)
- Saturday, June 27, 2020: 249 number of receptionists, greatest waiting time 1 hour 53 minutes (mean waiting time one hour six minutes)
- Saturday, July 11, 2020: 241 number of receptionists, greatest waiting time 1 hour 39 minutes (mean waiting time one hour three minutes)
※The greatest waiting time is waiting time before accepting procedure. After the reception desk, cases to receive my number card, and to acquire tori rumadeya, copying and Seal Registration Certificate of resident certificate of shinjusho at the same time have time before handing over more.
About Saturday open agency
|Open agency day and Reception hours||Every month second fourth Saturday from 9:00 a.m. to 12:00|
※Please be careful at time
|Place||Totsuka Ward synthesis the second floor of the government building floor|
|The main handling duties||◆Family register: Report of family register, family register, abridgment|
|◆Resident registration: Notice of the change of address, notice of the change of address, Seal Registration, special permanent resident certificate, my number card, electronic certificate|
|◆Insurance: Desk work to affect with transference such as National Health Insurance, The Long-term Care Insurance (premium, health insurance card), Medical Certificate|
|◆National Pension Plan (Kokumin Nenkin): The acceptance of student exception payment, exemption on application|
|◆Others: Desk work to affect maternity record book, with transference of Child Allowance|
|Inquiry||Totsuka Ward main phone number TEL: 866-8484, FAX: 862-3054|
Ward office registrar TEL: 866-8335, FAX: 862-0657
Ward office National Health Insurance Section TEL: 866-8449, FAX: 871-5809
Yokohama-shi call center TEL: 664-2525, FAX: 664-2828
■For other engines rest agency, there are duties that on the day we cannot cope with partly including Basic Resident Register card. Thank you for your understanding beforehand.
■When we issue certificates such as copying or certificate of family register of resident certificate, we perform identity verification of person coming to window. Take thing to be able to make identity verification such as driver's license, health insurance card, Basic Resident Register card into.
Service counter in the city hall information
Open time: From Monday to Friday from 7:30 a.m. to 7:00 p.m./Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
※Celebration, holiday, from December 29 to January 3 are lounges
●Totsuka Station service counter in the city hall (Totsuka Ward synthesis the second floor of Totsuka Station West Exit station square building of the government building)
●Higashi-Totsuka Station service counter in the city hall (the Higashi-Totsuka Station East Exit station square escalator side)
The details of service counter in the city hall,