About water meter

Water meters are important "measurers" that are the basis for calculating water rates.
Since the amount of water used measured by the water meter is used for transactions or certification with customers, standards are set by the "Measurement Law" to ensure proper measurement.
The validity period of the water meter is eight years after passing the test.
Water Works Bureau is carrying out systematic replacements before the expiration of the validity period.

Water Works Bureau will inform you in advance when the water meter installed in your home is replaced due to the expiration of the validity period.
News of replacement of water meter is notified to customers using water supply by "news postcard" or "news leaflet".

※Some customers living in apartments may also be notified by "news postcard" instead of "news leaflets".

Please note that replacement of the water meter will be replaced even if you are absent.
If there is any change in the replacement due to absence or if you would like to change the schedule, please contact the contract construction company listed on the postcard etc. .

Replacement of water meters is performed by a contractor contracted with Water Works Bureau. Contractors (workers) wear identification cards issued by Water Works Bureau and armbands of water meter replacement workers.

If obstacles are placed around the water meter, meter reading and replacement are not possible.
Do not place cars or luggage on the water meter.

After replacing the water meter, turbid water or water mixed with air may come out of the faucet.
Turbid water and air can cause equipment to break down, so after replacing, drain the turbid water with a faucet sufficiently before using the equipment.
In addition, in hot water mixed faucet, please drain on the water side.

If the water pipe before and after the water meter is replaced with the water meter aging due to corrosion, etc., water leakage may occur.
In particular, if water leaks occur in pipe spaces such as condominiums, the lower floor may be flooded.
In order to avoid such accidents, we may stop replacing the water meter and ask customers to partially improve the water supply pipe, so we ask for your understanding and cooperation. .
In addition, the cost of the construction of the water pipe will be borne by the customer.

Under the Yokohama City Water Supply Ordinance, we ask customers to properly manage water meters installed by Water Works Bureau in their homes (users or owners of water supply) so that they are not lost or damaged.
<Excerpt from Yokohama City Water Supply Ordinance>
(Obligation to manage water supply equipment)
Article 17 The user or owner must manage the water supply system with sufficient care so that tap water is not contaminated or leaked.
2 Employers or owners must comply with the following matters:
（２） Do not install building, structure or article which hinder inspection, inspection or repair of meter in the setting place.
(Installation of meters)
Article 22 meters shall be installed by the city and stored by the user or owner.
If a custodian of 4 meters loses or damages the meter installed by the city due to reasons attributable to it, the administrator may compensate for the damage.