For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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- Security protection associated with credit card payment application
Here's the text.
Security protection associated with credit card payment application
Last Updated May 13, 2020
- This is a service that allows you to apply for credit payment via the Internet when you register on the WEB member website.
- The procedure page is the website of Nippon Card Network Co., Ltd., commissioned by City of Yokohama, Water Works Bureau.
- In order to use this service, it is mandatory to use the "communication encryption method TLS1.2" to ensure security. Please refer to the following and set TLS 1.2.
How to set up and change the web browser when using credit payment
After confirming your OS / Web browser, please click the link of your browser below.
≪Customers using PCs≫
Customers using InternetExplorer
Customers using Chrome
Customers using Firefox
Customers using Safari
Customers using Opera
≪Customers using smartphones≫
Customers who use iOS
Customers using Android
Customers using PCs
| OS | Web browser |
|---|---|
| Windows 7 or higher | IE8 or more |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
①Start InternetExplorer.
②[Tool] －Set the following settings in the [Internet Options]-[Advanced Settings] tab.
※If the menu bar is hidden, press the [Alt] key.
③If there is no check, check the "Use TLS1.2" field and press the "OK" button.
※If there is already a check, there is no problem, so press the "OK" button.
④Restart InternetExplorer.
| OS | Web browser |
|---|---|
| Windows 7 or higher | Version 30 or higher |
| MacOS 10.9 or higher | Version 30 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 30 or higher, there is no need to change the settings.
| OS | Web browser |
|---|---|
| Windows 7 or higher | Version 27 or higher |
| MacOS 10.9 or higher | Version 27 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 27 or higher, there is no need to change the settings.
| OS | Web browser |
|---|---|
| MacOS 10.9 or higher | version7 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 7 or higher, there is no need to change the settings.
| OS | Web browser |
|---|---|
| Windows 7 or higher | Version 17 or higher |
| MacOS 10.9 or higher | Version 17 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 17 or higher, there is no need to change the settings.
Customers using smartphones
| OS | Web browser |
|---|---|
| iOS | Version 5 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 5 or higher, there is no need to change the settings.
| OS | Web browser |
|---|---|
| Android | Version 5 or higher |
※Please upgrade the version of your OS/Web browser.
≪How to set up a web browser≫
After upgrading to version 5 or higher, there is no need to change the settings.
Inquiries to this page
Water Works Bureau Water Supply Service Department Service Promotion Section (Telephone and fax numbers below are from Customer Service Center)
Telephone: 045-847-6262
Telephone: 045-847-6262
Fax: 045-848-4281
Page ID: 363-954-049
