Frequently Asked Questions and Answers (moving, storing and returning parked bicycles, etc.)

For confirmation, please go to each storage location by phone (storage location list page).

Public places such as roads are not originally places to park bicycles or motorcycles.
Abandoned bicycles and motorcycles can impair the aesthetics of the city, hinder the safe passage of pedestrians and vehicles, and hinder the passage and activities of emergency vehicles.
For this reason, in Yokohama City, the area around the railway station is designated as a prohibited area for bicycles, etc., and bicycles and motorcycles left in the prohibited area are moved.

Regardless of the length of time, abandoned bicycles and motorcycles are subject to movement.

It is placed in a public place other than the place where parking is permitted, and it is not possible to move immediately because the user is away from bicycles etc.
Therefore, if you leave the bicycle on the street for a short time for shopping and cannot move immediately, it will be a parked bicycle regardless of the length of the abandoned time.
("Ordinance on Prevention of Leaving of Yokohama City Bicycles (outside site)" Article 2.7)

All bicycles and motorcycles that have been left unattended during moving work are subject to movement, but bicycles and motorcycles may be parked after work because they cannot be moved many times a day .
However, this does not change the fact of neglect.

It is "the regulations (outside site) about prevention of leaving such as Yokohama-shi bicycles" Article 12, Article 13.

Attach a "warning tag" to a bicycle, etc., and move to a storage location while alerting with a loudspeaker as necessary.

If you cannot move without cutting the chain, you are forced to cut and move as an accompanying act of moving work. In addition, damage to the cut chain will not be compensated.

Since the movement work is planned, it is not possible to move immediately about the requested location, but if you can tell us where it is left unattended, at the next work to be performed at the relevant station Confirm.

If a bicycle is left on a private road or private land that is not designated as a prohibited area for bicycles, etc., you will have to respond at the discretion of the owner and manager of the land. Please note that you will not be able to move even if you contact us.

In Yokohama City, public places (station squares, roads, parks, etc.) around stations where many bicycles are left or where there is a risk of such bicycles are designated as prohibited areas for bicycles.

Based on the actual situation of area, city appoints based on result that we examined and discussed in neglect prevention promotion meetings where ward office becomes the secretariat.

It is returned at the designated storage location for each station. Details are posted on the signboard of the no-parking area installed around the station and on this section homepage.

If two months have passed since the date of travel, it will be disposed of in Yokohama City. I'd like to pick it up early. ("Ordinance on Prevention of Leaving Yokohama City Bicycles (outside site)" Article 15, "Enforcement Regulations (outside site)" Article 8)
Collection time of storage location
[All storage locations except Shinyamashita storage locations]
　Tuesday, Wednesday, Friday: From 11 a.m. to 7 p.m.
　Saturday　　　　　　　　： From 1 p.m. to 5 p.m.
　　※We do not return on Monday, Thursday, Sunday, public holidays, their transfer holidays, and the year-end and New Year holidays (12/29-1/3).

[Shinyamashita Storage Location]
　Tuesday to Friday　　　　： From 11 a.m. to 7 p.m.
　Saturday　　　　　　　　： From 1 p.m. to 5 p.m.
　　※We do not return on Monday, Sunday, public holidays, transfer holidays, and New Year's holidays (12/29-1/3).

Please bring the following.

• Fees
  • Bicycle: 1,500 yen
  • Bike: 3,000 yen
• Keys for bicycles and motorcycles
• Those who can identify themselves (driver's license, insurance card, etc.)

※In addition to the above, please fill out the “Application for Return of Abandoned Bicycles / Receipt” at the counter. You don't need private seal.

You can also carry out the collection procedure in proxy/agent. Please bring your identity verification documents, keys for bicycles, etc., and fees.