Frequently Asked Questions and Answers (move, Storage and Return of abandoned bicycles, etc.)

Please go to each storage location by phone for confirmation (storage location list page).

Public places such as roads, are not originally places to park bicycles and motorcycles.
Abandoned bicycles and motorcycles can spoil the aesthetics of the city, hinder the safe passage of pedestrians and vehicles, and can be obstacles to the passage and activities of emergency vehicles.
For this reason, Yokohama City has designated the area around the railway station as a bicycle-free zone, and bicycles and motorcycles left in the no-parking area are moved.

Regardless of the length of time, bicycles and motorcycles that have been abandoned are subject to movement.

It is placed in a public place other than the place where parking is allowed, and it is not possible to move immediately because the user is away from bicycles.
Therefore, if you leave the bicycle on the street for a short time for shopping, etc., and you cannot move immediately, it will be an abandoned bicycle regardless of the length of the abandoned time.
("Regulations (outside site) about prevention of leaving such as Yokohama-shi bicycles "Article 2.7)

All bicycles and motorcycles that have been left unattended when moving work are eligible for movement, but bicycles and motorcycles may be stopped after work.
However, this does not change the fact of neglect.

It is "the regulations (outside site) about prevention of neglect such as Yokohama-shi bicycles" Article 12, Article 13.

Attach a "warning tag" to a bicycle, etc., and move to the storage location while alerting it with a loudspeaker if necessary.

If the chain cannot be moved without cutting the chain, it must be cut off and moved as an incidental act of moving work. In addition, no compensation will be provided for damage to the cut chain.

Since the movement work is being planned, it is not possible to move immediately to the requested location, but if you can tell me where it is left, check at the next work to be performed at the relevant station Confirm.

If a bicycle is left on a private road or private land that is not designated as a bicycle prohibited area, the owner and manager of the land will respond. Please note that you will not be able to move even if you contact us.

In Yokohama City, public places (station squares, roads, parks, etc.) such as around stations where many bicycles are left or where there is a risk of such bicycles are left unattended areas for bicycles.

Based on the actual situation of the area, the city has designated based on the results of discussions and discussions at the prevention of neglecting promotion councils, etc., where the ward office is the secretariat.

It is returned at the designated storage location for each station. Details are posted on the information signboard for the no-parking area installed around the station and on this section's website.

If two months have passed since the date of travel, it will be disposed of in Yokohama City. Please pick it up as soon as possible. (Article 15, "Ordinance on Prevention of Leaving Yokohama City Bicycles (External Site)"), Article 8)
Collection time of storage location
Tuesday to Friday: From 11 a.m. to 7 p.m.
Saturday　　　　　： From 1 p.m. to 5 p.m.
※We do not return on Monday, Sunday, public holidays and their transfer holidays, and the year-end and New Year holidays (12/29-1/3).

Please bring the following items.

• Fees
  • Bicycle: 1,500 yen
  • Bike: 3,000 yen
• Keys for bicycles and motorcycles
• Identification of the person (driver's license, insurance card, etc.)

※In addition to the above, please fill out the “Application for Returning Abandoned Bicycles, etc.” at the counter. No private seal is required.

You can also perform the collection procedure at proxy/agent. Please bring your identity verification documents, bicycle keys, and handling fees.