Services for people with disabilities

If you meet the following two conditions, you can register.

• Living, working or studying in Yokohama City
• Visual impairment, impairment of reading and writing, difficulty in turning a book page due to impairment of arms or hands, etc.

Please apply using the following method.

• Call and fax (telephone / fax common number: 045-250-1619) to Chuo-toshokan Support for Persons with Disabilities
• Electronic application page (outside site)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）
• Contact points for each library

It is necessary to show something that can confirm your identity and current address (confirmation documents). Recording and Braille materials will be mailed to those who have presented the certificate of the physically disabled due to visual impairment.
If necessary, it will be difficult to read print from Chuo-toshokan by telephone. Depending on the situation you have heard, you may not be able to register.

You can borrow up to 10 recordings, Braille materials, etc.
The loan period is 4 weeks including the round-trip mailing period.
※Daisy books refer to voice daisy multimedia daisy text daisy.

PC or dedicated daisy book playback equipment (PLEXTALK, etc.)

For PCs, dedicated applications (MyBook, Chati Books, etc.) Some of them are paid) is required.

Daisy books will be sent on an SD card or CD.

Please apply for loan of materials to Chuo-toshokan Disabled Persons Support Project Section by the following method.

• Call Chuo-toshokan Support for Persons with Disabilities (Phone number: 045-250-1619)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）

The Sapier Library is the largest bibliographic database in Japan, such as Braille books and talking books. It can be used through download and mutual loan on the Internet.

• Environment where the Internet can be used
• PC, smartphone (iPhone), tablet (iPad) or dedicated daisy book playback equipment (PLEXTALK, etc.)

For PCs, iPhones, and iPads, dedicated applications (MyBooks, Chatty Books, etc.) Some of them are paid) is required. There are no apps for Android as of March 2023.

After completing registration for services for those who have difficulty reading with Yokohama City Library print materials, please register as a member from the Sapier Library website (outside site).
Please set the facility to "Municipal Central Library".

Please come to the library and the transliterator will read the materials you want (excluding private beliefs).
For reservations, please contact the library where you want to use face-to-face reading directly (see the list of Yokohama City Library).

Chuo-toshokan offers online face-to-face reading services using a remote communication app. To make a reservation, please call Chuo-toshokan (Phone number: 045-250-1619), e-mail (e-mail address: ky-libsyo@city.yokohama.lg.jp) or electronic application page (external site).

• Transliterators will read the materials you want (excluding private communication) using Skype, etc., a remote communication application from Chuo-toshokan.
• Users do not need to visit the museum because they can listen to readings at home.
• Please prepare terminals (smartphones, PCs, etc.) that can use the remote communication application by yourself. We also provide consultation to users who are worried about using the remote communication application.
• The communication fee for use will be borne by the user.

Each library can use an enlarged reading device, a daisy playback recorder (PLEXTALK), and a reading tracker.
In Chuo-toshokan, you can also experience a dedicated application (voice of Daisy) using a tablet device.

The reference service informs those who are looking for necessary materials and information, such as solving daily questions and searching for materials for research and research, how to search for library materials (books, etc.) and information, and helps them with research Or a service that provides information itself.
In the support project for persons with disabilities, we also provide a service to provide users with text data (plain text) with the necessary parts of the materials used to respond to the reference service. For more information, please contact Chuo-toshokan Support for Persons with Disabilities.

If you have passed more than 5 years since you registered, you will need to renew your registration. Notification will be made at the time of lending materials, etc., three months before the expiration date.
Please apply using the following method.

• Call Chuo-toshokan, fax (phone and fax common number: 045-250-1619)
• Electronic application page (outside site)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）
• Contact points for each library

Please show something that can confirm your identity and your current address (if you have a certificate of the physically disabled due to visual impairment, you must have a certificate of the physically disabled).

If you meet the following two conditions, you can register. If you use this service, you will not be able to borrow at the Yokohama City Library window.

• Living, working or studying in Yokohama City
• Those who have difficulty visiting City Library have received one of the certificate of the physically handicapped, the nursing notebook (love notebook), or the health and welfare notebook for the mentally handicapped.

Please apply using the following method.

• Call and fax (telephone / fax common number: 045-250-1619) to Chuo-toshokan Support for Persons with Disabilities
• Electronic application page (outside site)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）
• Contact points for each library

One of the certificate of the physically handicapped, the nursing notebook (love notebook), or the health and welfare notebook for the mentally handicapped is required.

You can borrow up to 10 books that can be borrowed from the Yokohama City Library.
The loan period is 4 weeks including the round-trip mailing period.
Materials exceeding 3 kg per book and large materials that do not fit in the delivery bag cannot be borrowed.

Please apply for loan of materials to Chuo-toshokan Disabled Persons Support Project Section by the following method.

• Call and fax (telephone / fax common number: 045-250-1619) to Chuo-toshokan Support for Persons with Disabilities
• Electronic application page (outside site)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）

Please tell us in detail the title, author name, publisher, etc. of the material you want to borrow as much as you can understand.

If you have passed more than 5 years since you registered, you will need to renew your registration. Notification will be made at the time of lending materials, etc., three months before the expiration date.
Please apply using the following method.

• Telephone and fax to Chuo-toshokan (phone and fax common number: 045-250-1619)
• Electronic application page (outside site)
• Email (email address:ky-libsyo@city.yokohama.lg.jp）
• Contact points for each library

Please show one of the certificate of the physically handicapped, the nursing notebook (love notebook), or the health and welfare notebook for the mentally handicapped.