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Municipal Subway Commuter Pass

Last Updated December 4, 2024

Please see the page of the municipal subway commuter pass sales window for the location of the municipal subway commuter pass.

Type of commuter pass for municipal subways
 Commuter commuter passCommuter pass
Effective date1.3.6 months
Media to be released

PASMO, Mobile PASMO, Magnetic Commuter Pass

※Some commuter passes are available only for magnetic commuter passes.
Date of release

14 days in advance for both new and continuous

Payment method

・When purchasing at an automatic ticket vending machine or at the counter, cash or Hama Eco Card is available.
・Various credit cards are available when purchasing on mobile PASMO (external site).

Sales scope

Commuter pass departing and arriving at Municipal Subway or Commuter pass with other railway companies departing from Municipal Subway

※Some commuter passes are not eligible for commuter passes with other railway companies.
 Commuter commuter passCommuter pass
Sections that can be purchasedYou can purchase any section.

The section from the nearest station of your home to the nearest station of the school will be released.
※If you are attending two or more schools or campuses, we will launch sections between the nearest stations of the school or campus, provided that your home is included on the route.

Certificates required for purchaseNone

"Submission of a student ID card (also used to purchase a commuter pass)" or "Submission of a school certificate issued by the school" is required.
[PASMO commuter pass only] If you submit a school certificate, etc. that correctly describes the expected graduation date (the last day of the year of graduation (March 31)) once during your enrollment, you can continue to purchase it with an automatic ticket vending machine until graduation.

Handling of commuter pass with fractional date×

Oh
※You can extend the expiration date for up to 29 days.
※Only magnetic commuter passes are sold. It will not be sold at PASMO.

※Commuter passes with other railway companies are not eligible.
Discount system for persons with disabilities

A 5 discount fare will be applied. For details, please refer to the following page.

When purchasing a new commuter pass, please purchase it at the station office or Customer Service Center.
If you use a municipal bus and a municipal subway, please use a municipal bus / subway commuter pass.
When connecting municipal subway and other railways and using, please use two-company communication commuter pass or three-company communication commuter pass.

Search the fare of a municipal subway commuter pass by station name

Fare and route (outside site) (outside site)

  1. Please enter the departure point and destination on the fare / route page. You can also choose from the map.
  2. Click on the search.
  3. Click "Details of fares, commuter passes and discount tickets" to display the rates of municipal subway commuter passes.

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Please refer to the PDF for the fare list.

About commuter pass when you use municipal subway to go to study school

The following commuter passes are on sale.
In addition, it cannot be released in connection with the section to go to school.

About commuter pass to go to study cram school
Target personThose who go to a school where you can purchase a commuter pass for City of Yokohama, Transportation Bureau
Effective date1.3.6 months
Media to be releasedMagnetic commuter pass only
Date of release14 days in advance for both new and continuous
Release locationStation office or Customer Service Center
Payment methodYou can purchase it in cash or Hama Eco Card.
Sales scope

・Commuter pass departing and arriving at Municipal Subway
※Commuter passes with other railways will not be sold.

Sections that can be purchasedWe will release the section of the municipal subway from the nearest home to the nearest station to the cram school.
What is a study school?

Facilities for the purpose of teaching academic ability to prepare for the entrance examination or to supplement the education of students at certified schools.
  Example) Study schools for supplementary lessons and entrance to school
    Gymnastics clubs for entrance exams to the University of Physical Education
    Piano classes for music college exams, etc.

Documents required for purchase

・Student ID card of the school you are attending (also used to purchase a commuter pass) or school certificate issued by the school
・Study school enrollment certificate (Please prepare regardless of new purchase or continuous purchase)
Click here for download (Word (word: 33KB), PDF (PDF: 82KB))
※The seal required for the certificate of enrollment in the study school has been changed from the representative seal to the representative seal. 
 The name of the director of the study cram school where you are attending school and its seal may be used.

Handling of commuter pass with fractional dateOh
Discount system for persons with disabilities

A 5 discount fare will be applied. For details, please refer to the following page.

Discount for persons with disabilities

Refund of municipal subway commuter pass

All sales counters, except for ticket vending machines at stations, can refund the type of ticket sold at that counter.

  • Number of months used from the scheduled fare released (the number of months elapsed from the effective start date to the refund application date). The number of days less than one month will be rounded up to one month) will be refunded after deducting the regular fare and the fee of 220 yen.
  • You will need identification documents (driver's license, passport, student ID, etc.) and private seal (sign) for refund.
  • Commuter passes purchased with Hama Eco Card cannot be refunded in cash. You need the Hama Eco Card you used at the time of purchase.
  • Method of calculating refunds
List of formulas
Number of months usedAmount of refund
For 1 month useRegular fares released – (1 month regular fares +220 yen)
When using for 2 monthsRegular fares released - (1 month regular fares x 2 + 220 yen)
For 3-month useRegular fares released – (3-month regular fares +220 yen)
For 4-month useRegular fares released – (3 months + 1 month regular fares + 220 yen)
For 5-month useRegular fares released – (3 months + 1 month regular fares x 2 + 220 yen)

 

In the case of the following refund reasons, the following calculation method will be used.

A list of reasons for refund
Reason for refundAmount of refund
Within 7 days including the effective start date
Refund (prorated)
Regular fares released - (round-trip normal fare x number of days used +220 yen)
To change the type and section of commuter pass
In case of refund (seasonal discount)
Regular fares released - (prorated amount x 10 days x seasonal number + 220 yen)
Due to duplicate purchases, illness, death, etc.
In case of refund (seasonal discount)
Regular fares released - (prorated amount x 10 days x seasonal number + 220 yen)

※Percentage = regular fare ÷ number of days (30 days for one month, 90 days for three months, 180 days for six months)
If there is a fraction of less than 1 yen in the daily calculation, round it up to 1 yen.
※Seasonal number = 1/3 of a month (= 10 days) is 1 unit (= seasonal).
For more information, such as city bus / subway commuter pass, refund of commuter pass with other railways, please contact commuter pass sales counter or staff at each station.

Loss and reissues PASMO

Please refer to Pasmo Inc.'s "Reissue of Lost PASMO" page.
Pasmo Co., Ltd. “Reissue of Lost PASMO” (external site)

You may need a separate PDF reader to open a PDF file.
If you do not have it, you can download it free of charge from Adobe.
Get Adobe Acrobat Reader DCTo download Adobe Acrobat Reader DC

Inquiries to this page

Sales Division, Transportation Bureau High Speed Rail Division

Telephone: 045-671-3175

Telephone: 045-671-3175

Fax: 045-550-4181

Email address: kt-tetsudoeigyo@city.yokohama.jp

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