About the end of the refund period for family environment 1-day ticket

As of April 30, 2017, the refund period for Family Environment One Day Ticket, which has been discontinued, will end on March 31, 2023.
After April 1, 2023, refunds will not be available even if you come to the commuter pass sales counter. Please be careful.

If you would like to receive a refund, please come to the following commuter pass sales counter. Refunds will not be made at the following commuter pass sales counters.
　◎Customer Service Center: Yokohama Station, Shin-Yokohama Station, Center Minami Station, Kami-Ooka Station
　◎Municipal bus commuter pass sales office: Yokohama Station East Exit, Tsurumi Station East Exit, Nakayama Station [North Exit]
For business hours of each commuter pass release window, please see the municipal bus commuter pass sales window.

※There is no charge for the refund.
※Refunds will not be made at the subway station office or ticket vending machines.
※Please note that refunds will not be made at the bus office commuter pass sales counter.