Thank you very much for always using the municipal bus.
The 83 municipal buses (Yokohama-sta.-nishiguchi to Kami-Sugeta Eastern Park) will end its operation on September 30, 2023 (from October 1, the Sotetsu bus "Hama 83 system"). As a result, commuter passes for all municipal bus lines will not be available.
※You can check the schedule of the Sotetsu bus after October 1 from this page (outside site).
In addition, 83 common commuter passes can be used until the validity period after October 1, 2023.
In addition, customers who replace municipal bus commuter pass with Sotetsu bus commuter pass with the same transportation IC card (including mobile) should have to refund the municipal bus commuter pass first. I will.
83 systemsYokohama-sta.-nishiguchi - Asama Shimo - Minezawa housing complex-mae - Higashiizumi Teramae - Kami-Sugeta Tobu Park |
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About refund of municipal bus commuter pass with valid remaining daysRefund method | At the counter, please tell us "Refund for 83 systems".
If requested, the commuter pass will be refunded at no fee. |
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Refund Period | From Saturday, September 23, Reiwa 5 to Sunday, December 31, Reiwa 5
※Business hours vary at each commuter pass sales window, so please see this page.
※Please note that at the end of the year, some commuter pass sales windows will be closed. |
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Refund location | - Full-line commuter pass (including Mobile Suica) and common commuter pass
- Customer Service Center (Center Minami Station, Shin-Yokohama Station, Yokohama-sta.-nishiguchi, Kami-Ooka Station)
- Municipal bus commuter pass sales office (Yokohama Station East Exit, Tsurumi Station East Exit, Nakayama Station [North Exit])
- Municipal bus sales office (Wakabadai, Honmoku, Midori sales office)
- Commuter pass for buses and subways
- Customer Service Center (Central Minami Station, Yokohama-sta.-nishiguchi, Kami-Ooka Station)
- Municipal Subway Station Office
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Notes | - When refunding, please bring a public certificate (license, passport, insurance card, etc.) that can identify you.
- ・Currently, if you have a municipal bus commuter pass and purchase a new Sotetsu bus "school commuter pass", be sure to bring your "student ID" or "school certificate".
- If you use a commuter pass with mobile PASMO or Apple Pay PASMO, you will not be able to refund at the counter. Therefore, please apply from "Support Frequently Asked Questions" on the following PASMO website after September 23.
- When using mobile PASMO (android terminal):
- When using Apple Pay's PASMO (Apple terminal such as iPhone):
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| About commuter pass of Sotetsu bus | - The commuter pass of the Sotetsu bus will be sold at the following commuter pass sales counter. （URL:https://www.sotetsu.co.jp/bus/tickets/pass/ (external site)）
- Sotetsu Bus Sales Offices
- Tsurugamine Information Center
- Each station on the Sagami Railway Line (automatic ticket vending machines)
- Sagami Railway Line (commuter commuter pass sales office)
- If you use the same transportation IC card (including mobile) to replace a municipal bus commuter pass from a municipal bus commuter pass to a Sotetsu bus commuter pass, please refund the municipal bus commuter pass first. .
- Please note that if you purchase an IC commuter pass for the Sotetsu bus first, it will be overwritten on the IC commuter pass of the municipal bus and you will not be able to make a refund.
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※"PASMO" and "Mobile PASMO" are registered trademarks of Pasmo Corporation.
※"Suica" and "Mobile Suica" are registered trademarks of East Japan Railway Company.
※"Apple Pay" is a trademark of Apple Inc.
※"AndroidTM" is a trademark of Google LLC.
