Here's the text.

About "business termination" and "change of business hours" of some commuter pass sales counters

Last Updated January 18, 2022

About the closing of some commuter pass sales counters

 As of March 31, 2022 (Thursday), some commuter pass sales counters will be closed. From April 1, 2022, please use the nearest commuter pass sales counter. For more information, please refer to the following link.

Commuter ticket sales window that closes business
Commuter ticket sales window that closes business

Nearest commuter pass sales counter

(Commuter pass sales office hours starting from April 1)

Isogo Station commuter pass sales office

●Kami-Ooka Station Customer Service Center (inside the Kami-Ooka Station premises)
 (Mon-Fri: 12:00-20:00 Saturdays, Sundays, and holidays: 10:00-18:00)

●Isogo Sales Office Commuter Pass Release Office (inside Municipal Bus Isogo Sales Office)
 (Mon-Fri: 10:00-19:00, Saturdays, Sundays, and holidays: Closed)
 It will be open from April 1, 2022.
 Only IC card commuter pass will be sold.

Wakabadai Bus Commuter Pass Release Office [in the bus terminal]

●Wakabadai Sales Office Commuter Pass Release Desk (inside Municipal Bus Wakabadai Office)
 (Mon-Fri: 10:00-19:00, Saturdays, Sundays, and holidays: Closed)

●Nakayama Station Commuter Pass Release Office (North Exit of JR Nakayama Station)
 (Mon-Sat: 10:00 to 19:00/holiday: Closed)
  For details on business days, please refer to the following link.

Sengencho Sales Office commuter pass sales counter

●Yokohama Station Customer Service Center (in Municipal Subway Yokohama Station)
 (Mon-Fri: 12:00-20:00 Saturdays, Sundays, and holidays: 10:00-18:00)

●Yokohama Station East Exit commuter pass sales office (1st basement floor, Sogo Dept. Store (Shin-Toshi Hall))
 (Mon-Sat: 9:00-19:00, National Holiday: 9: 00-18: 00)

Konan Sales Office Commuter Ticket Sales Office

●Kami-Ooka Station Customer Service Center (inside the Kami-Ooka Station premises)
 (Mon-Fri: 12:00-20:00 Saturdays, Sundays, and holidays: 10:00-18:00)

●Municipal Subway Konan-Chuo Station Office and automatic ticket vending machines
 (Ticket vending machine: first train to 23:00 Station Office: 7:00 to 22:00)
 Only IC card commuter pass will be sold.

Changes in business hours of some commuter pass sales counters

 From April 1, 2022 (Friday), the business hours of some commuter pass sales counters will be changed. For more information, please refer to the following link.

Commuter pass sales window to change business hours
Commuter pass sales window to change business hoursAs of March 31, 2022Effective April 1, 2022

Customer Service Center

Yokohama Station / Shin-Yokohama Station /
Center Minami Station/Kami-Ooka Station

  Month to Friday: From 10 to 20 o'clock
  Saturdays, Sundays, and holidays: From 10:00 to 17:30
  Month to Friday: 12:00-20:00
  Saturdays, Sundays, and holidays: 10 o'clock to 18 o'clock
Yokohama Station East Exit Commuter Pass Release Office  From moon to Saturday: 8:00 to 19:00
  Sun/holiday: 8 o'clock to 18 o'clock
  From moon to Saturday: 9:00 to 19:00
  Sun/holiday: 9am to 18pm

For inquiries to this page

Sales Division, Transportation Bureau Automobile Division

Phone: 045-671-3189

Phone: 045-671-3189

Fax: 045-322-3912

Email address: kt-jidosyaeigyo@city.yokohama.jp

Sales Division, Transportation Bureau High Speed Rail Headquarters

Phone: 045-671-3175

Phone: 045-671-3175

Fax: 045-550-4181

Email address: kt-tetsudoeigyo@city.yokohama.jp

Return to the previous page

Page ID: 656-302-580