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About "business closing" and "change of business hours" of some commuter pass sales counters

Last Updated January 18, 2022

About closing of some commuter pass sales windows

 As of March 31, 2022 (Thursday), some commuter pass sales counters will be closed. From April 1, 2022, please use the nearest commuter pass sales window. For more information, please refer to the following link.

Commuter pass sales window that closes business
Commuter pass sales window that closes business

Nearest commuter pass sales window

(Commer pass sales window opening hours from April 1)

Isogo Station Commuter Pass Release Office

●Kami-Ooka Station Customer Service Center (Municipal Subway Kami-Ooka Station premises)
 (Mon-Fri: 12: 00-20: 00 Saturdays, Sundays, and holidays: 10: 00-18: 00)

●Isogo sales office commuter pass sales window (in the municipal bus Isogo sales office)
 (Mon-Fri: 10:00 to 19:00 on Saturdays, Sundays, and holidays)
 It will be open from April 1, 2022.
 Only IC card commuter passes will be sold.

Wakabadai Bus Commuter Pass Release Office [In the Bus Terminal]

●Wakabadai sales office commuter pass sales window (in the municipal bus Wakabadai sales office)
 (Mon-Fri: 10:00 to 19:00 on Saturdays, Sundays, and holidays)

●Nakayama Station commuter pass sales office (North exit of JR Nakayama Station)
 (Mon-Sat: 10: 00-19: 00/holiday: Closed)
  For details on business days, please refer to the details of the commuter pass sales window.

Sengencho Sales Office Commuter Pass Release Window

●Yokohama Station Customer Service Center (Municipal Subway Yokohama Station)
 (Mon-Fri: 12: 00-20: 00 Saturdays, Sundays, and holidays: 10: 00-18: 00)

●Yokohama Station East Exit Commuter Pass Release Office (1st basement floor of Sogo Dept. Store (Shin-Toshi Hall))
 (Mon-Sat: 9: 00-19: 00/holiday: 9: 00-18: 00)

Konan Sales Office Commuter Pass Release Window

●Kami-Ooka Station Customer Service Center (Municipal Subway Kami-Ooka Station premises)
 (Mon-Fri: 12: 00-20: 00 Saturdays, Sundays, and holidays: 10: 00-18: 00)

●Municipal Subway Konan-Chuo Station Office and automatic ticket vending machines
 (ticket vending machine: First train to 23:00 station office: 7:00 to 22:00)
 Only IC card commuter passes will be sold.

About change of business hours of some commuter pass sales windows

 From April 1, 2022 (Friday), some commuter pass sales counters will be changed. For more information, please refer to the following link.

Commuter pass sales window to change business hours
Commuter pass sales window to change business hoursUntil March 31, 2022From April 1, 2022

Customer Service Center

Yokohama Station / Shin-Yokohama Station /
Center Minami Station/Kami-Ooka Station

  Mon-Fri: From 10:00 to 20:00
  Saturdays, Sundays, and holidays: From 10:00 to 17:30
  Mon-Fri: From 12:00 to 20:00
  Saturdays, Sundays, and holidays: From 10:00 to 18:00
Yokohama Station East Exit Commuter Pass Release Office  Moon-Sat: From 8:00 to 19:00
  Day/holiday: From 8:00 to 18:00
  Moon-Sat: From 9:00 to 19:00
  Day/holiday: From 9:00 to 18:00

Inquiries to this page

Sales Division, Transportation Bureau Automotive Division

Telephone: 045-671-3189

Telephone: 045-671-3189

Fax: 045-322-3912

Email address: kt-jidosyaeigyo@city.yokohama.jp

Sales Division, Transportation Bureau High Speed Rail Division

Telephone: 045-671-3175

Telephone: 045-671-3175

Fax: 045-550-4181

Email address: kt-tetsudoeigyo@city.yokohama.jp

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