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About change of Yokohama municipal bus 44 system service company

Last Updated September 15, 2022

Thank you very much for always using the municipal bus.
The municipal bus 44 system will end its operation on the municipal bus on September 30, 2022 (Friday), and will be changed to the operation by Sotetsu bus from October 1, 2022 (Saturday). Along with this, please note that municipal bus commuter passes will no longer be available on the Sotetsu Bus Hama 44 system.
If you are replacing a municipal bus commuter pass with a Sotetsu bus commuter pass, please refund the municipal bus commuter pass first.
※For details on the Sotetsu Bus Hama 44 system, please check the Sotetsu Bus web page below.
　About change of Yokohama municipal bus 44 system service company (outside site)

44 systems
Yokohama-sta.-nishiguchi - Katakuracho Entrance - housing complex Hazawa - Hachitanbashi (circulation)
About refund of municipal bus commuter pass with valid remaining days

Refund
Method

At the counter, please tell us "Refund for 44 systems".
If requested, the commuter pass will be refunded at no fee.

※If you make a request from September 23 to 30, we will refund you based on that day.

※If you make a request after October 1, the refund will be made based on the final use date September 30.

※Subway / bus commuter pass will be refunded based on the last use date. The reference date for the retrospective is the same as above.

Handling
Period

September 23, Reiwa 4 (Fri)-October 31, Reiwa 4 (Mon)

Handling
Location

  • Full bus commuter pass (including Mobile Suica)
    • Customer Service Center (Center Minami Station, Shin-Yokohama Station, Yokohama-sta.-nishiguchi, Kami-Ooka Station)
    • Municipal bus commuter pass sales office (Yokohama Station East Exit, Tsurumi Station East Exit, Nakayama Station [North Exit])
    • Municipal bus sales office (Wakabadai, Honmoku, Midori sales office)
  • Subway and Bus Commuter Pass
    • Customer Service Center (Central Minami Station, Yokohama-sta.-nishiguchi, Kami-Ooka Station)
    • Municipal Subway Station Office

※Bus common commuter passes are not eligible for "refund for 44 systems".

Attention
Matters

  • When refunding, please bring a public certificate (license, passport, insurance card, etc.) that can identify you.
  • If you use a mobile PASMO commuter pass, you will not be able to refund at the counter. Therefore, please apply from "Support Frequently Asked Questions" on the following PASMO website after September 23.
Sotetsu Bus Commuter Pass
About it
  • If you are replacing a municipal bus commuter pass with a Sotetsu bus commuter pass, please refund the municipal bus commuter pass first.
  • Please note that if you purchase a Sotetsu bus PASMO commuter pass first, it will be overwritten on the municipal bus commuter pass and you will not be able to make a refund.

[Released location]
Sotetsu Bus Sales Offices, Tsurugamine Information Center, Sagami Railway Stations (automatic ticket vending machines), Sagami Railway Line (commuter commuter pass sales office)


Inquiries to this page

Yokohama-shi Call Center

Telephone: 045-664-2525

Telephone: 045-664-2525

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Page ID: 951-194-280

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