４．Consultations for child abuse

Last Updated October 30, 2023

Please do not have any hard feelings by yourself. You're not alone.

If you think "maybe abused" or "maybe abused ...", don't worry alone and please contact us.
I'll keep the secret. Consultation and contacts may be anonymous.
Also, those who are worried that "Is that abuse ..." may be anonymous.
We will consult with you so as not to cause any inconvenience.

The first step in reaching out to help, it begins with your "your voice."

Yokohama Child Abuse Hotline (24-hour toll-free)
0120-805-240 Please remember "Hamako 24 hours".

Yokohama Central children's guidance office: 045-260-6510 (Tsurumi Ward, Kanagawa Ward, Nishi Ward, Naka Ward, Minami Ward)
Yokohama West children's guidance office: 045-331-5471 (Hodogaya Ward, Asahi Ward, Izumi Ward, Seya Ward)
Yokohama, Southern children's guidance office: 045-831-4735 (Konan Ward, Isogo Ward, Kanazawa Ward, Totsuka Ward, Sakae Ward)
Yokohama Northern children's guidance office: 045-948-2441 (Kohoku Ward, Midori Ward, Aoba Ward, Tsuzuki Ward )

・In addition, Children and Families Support Division Children's Rights Protection Section is also available for consultation.

Children and Families Support Division Phone number
Ward name	Phone number	Ward name	Phone number
Aoba Ward	045-978-2460	Seya Ward	045-367-5608
Asahi Ward	045-954-6160	Tsuzuki Ward	045-948-2349
Izumi Ward	045-800-2339	Tsurumi Ward	045-510-1814
Isogo Ward	045-750-2529	Totsuka Ward	045-866-8388
Kanagawa Ward	045-411-7172	Naka Ward	045-224-8345
Kanazawa Ward	045-788-7709	Nishi Ward	045-320-8469
Konan Ward	045-847-5612	Hodogaya Ward	045-334-6396
Kohoku Ward	045-540-2388	Midori Ward	045-930-2552
Sakae Ward	045-894-8519	Minami Ward	045-341-1153

Kanagawa Children's Family 110th Consultation LINE

We accept free consultations related to children, such as parent-child relationships, family worries, and concerns about raising children.
We are looking forward to consultation from parents as well as parents.
For more information, please refer to the LINE Consultation for Child Abuse Prevention.

How to register as a friend

LINE Search

Search for ID "@kana_kodomo110" on the LINE app home screen and add it.
※It is not a "friend search" function.

From "two-dimensional code"

2D code

From a smartphone

※For elementary school studenｔ abuse consultation, notification, and information provision, please contact the above consultation desk (Yokohama Child Abuse Hotline).

Children's home consultation

Children's home consultation is a window close to you.

About consultation from child himself and consultation about child care from pregnancy, infancy to adolescent
Please feel free to consult with the ward office of your ward.
(free of charge, no reservation required, consultation at the ward office is also possible.)
Consultation is to page of child home consultation (we move to another page.)