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４．Consultation on child abuse

Last Updated October 21, 2024

Don't have a hard time alone. You are not alone.

If you think you are "abused" or "may be abused ...", please do not worry alone and contact us.
I will keep the secret. Consultation and contact may be anonymous.
In addition, those who are worried about "Is that abusive ..." can be anonymous.
I will proceed with the consultation so that you don't bother me.

The first step in reaching out to help, it starts with your voice.

Yokohama Child Abuse Hotline (24-hour toll-free)
0120-805-240 Please remember "Hamako 24 hours".

Central children's guidance office, Yokohama: 045-260-6510 (Tsurumi Ward, Kanagawa Ward, Nishi Ward, Naka Ward, Minami Ward)
Western Yokohama children's guidance office: 045-331-5471 (Hodogaya Ward, Asahi Ward, Izumi Ward, Seya Ward)
children's guidance office, southern part of Yokohama: 045-349-0122 (Konan Ward, Isogo Ward, Kanazawa Ward, Totsuka Ward, Sakae Ward)
Northern Yokohama children's guidance office: 045-948-2441 (Kohoku Ward, Midori Ward, Aoba Ward, Tsuzuki Ward )

・In addition, Children and Families Support Division Children's Rights Protection Officers in each ward are also available for consultation.

Children and Families Support Division Phone number
Name of ward	Phone number	Name of ward	Phone number
Aoba Ward	045-978-2460	Seya Ward	045-367-5608
Asahi Ward	045-954-6160	Tsuzuki Ward	045-948-2349
Izumi Ward	045-800-2339	Tsurumi Ward	045-510-1814
Isogo Ward	045-750-2529	Totsuka Ward	045-866-8388
Kanagawa Ward	045-411-7172	Naka Ward	045-224-8345
Kanazawa Ward	045-788-7709	Nishi Ward	045-320-8469
Konan Ward	045-847-5612	Hodogaya Ward	045-334-6396
Kohoku Ward	045-540-2388	Midori Ward	045-930-2552
Sakae Ward	045-894-8519	Minami Ward	045-341-1153

Kanagawa Children's Family 110th Consultation LINE

Consultations related to children, such as parent-child relationships, family concerns, and concerns about raising children, are available free of charge.
We are also waiting for consultations from children as well as parents.
For details, please refer to the LINE Consultation to prevent child abuse.

How to register as a friend

From LINE Search

Search on the home screen of the LINE app, search for the ID "@kana_kodomo110" and add it.
※It's not a "friend search" function.

From "two-dimensional code"

2D code

From a smartphone

※For elementary school studenｔ abuse consultation, notification, and information provision, please contact the above consultation (Yokohama Child Abuse Hotline).

Children's Home Consultation

Children's Home Consultation is a window close to you.

About consultation from child person and consultation about child care from pregnancy, infancy to puberty
Please feel free to consult with the ward office in your residential area.
(Free, no reservation required, consultation at the ward office is also possible.)
For more information, please visit the following page.