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About 24-hour emergency temporary childcare

Last Updated July 12, 2024

We support child care in case of emergency

Business description

If you have to leave your child urgently due to a parent's illness or work, we will take it temporarily at a nursery school.
Available 24 hours a day, 365 days a year, including nighttime and accommodation. However, depending on the capacity, etc., it may not be accepted.

Information on 24-hour emergency temporary childcare (for printing) (PDF: 715KB)

Implementation facilities

Aozora Nursery School (outside site)
〒221-0802
5-35-15, Rokukakubashi, Kanagawa-ku, Yokohama-shi
(24-hour reception-only telephone: 045-488-5520)

Konan Harukaze Nursery School (outside site)
〒234-0051
8-31-36, Hino, Kounan-ku, Yokohama-shi
(24-hour reception-only telephone: 045-849-1877, fax: 045-849-1855)

Target elementary school student

In principle, elementary school student from the age of six months to pre-school

Number of days of use

In principle, within 3 days
If you have more than 3 days for unavoidable reasons, please consult with the nursery school.

How to use

1 Please apply directly to the nursery school by telephone.
We will ask you about your child's name, gender, age, pick-up, emergency contact number, and reasons for using it. In that case, be sure to check what you need for use.
<Required items (Please write all names on your belongings)>
Health insurance card, driver's license, maternal and child health handbook, private seal, application form (you can also fill in at nursery school), bag, change of clothes, pajamas, disposable diapers (if necessary), shoes, etc. What you have done
※Meals are provided, but please consult with the nursery for baby food.

2 After applying over the phone, please come directly to the nursery school.
Please bring what you need for use and apply for use at the nursery school. At that time, we will check again what we talked about over the phone.

3 Use and Pick-up
Please leave your child upon approval of the use of the nursery school.
Also, please let me know emergency contact number so that I can get in touch at any time.
Please be sure to observe the pick-up time. Please be sure to contact us if you exceed the limit.

Usage fee per hour

Price list per hour
Age※From 7:00 to 19:00From 19:00 to 7:00Up to 24 hours
0 to 1 year olds600 yen700 yen10,000 yen
Children aged 2 to 3500 yen600 yen10,000 yen
4 years old or older400 yen500 yen10,000 yen

※Age as of April 1
300 yen per meal separately
■About reduction of taxes system
○social security households, municipal tax-exempt households, single-parent households, etc. will be reduced by 50%.
○Reduce by 50% for multiple fetuses. (Excluding siblings of multiple fetuses)
○If used in siblings, reduce the lower child by 30%.
○Households with a total municipal tax income rate of less than 77,101 yen will be exempted from one-third of the usage fee.
■To use the tax exemption system
Certificates (social security certificate, social security (start) decision letter, welfare payment certificate, municipal tax and prefectural tax (non-) taxation certificate, Child Raising Allowance certificate, welfare Medical Certificate (single-parent certificate) etc.) must be used before or on the day of use. Documents certifying multiple fetuses will be checked in the Maternal and Child Health Handbook and resident certificate.

Contact information

Child and Youth Bureau Childcare and Education Administration Division
Telephone: 045-671-3564

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Inquiries to this page

Child and Youth Bureau Childcare and Education Administration Division

Telephone: 045-671-3564

Telephone: 045-671-3564

Fax: 045-664-5479

Email address: kd-unei@city.yokohama.jp

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Page ID: 558-774-449

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