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About 24-hour emergency temporary childcare

Last Updated March 25, 2024

We support child care in case of emergency

Business description

If you have to leave your child urgently due to a parent's illness or work, we will temporarily take care of it at a nursery school.
Available 24 hours a day, 365 days a year, including night and lodging. Depending on the capacity situation and the physical condition of the child / guardian, etc., we may refuse at the discretion of the garden.

Information on 24-hour emergency temporary childcare (for printing) (PDF: 717KB)

Implementing facilities

Aozora Nursery School (outside site)
〒221-0802
5-35-15, Rokukakubashi, Kanagawa-ku, Yokohama-shi
(24-hour reception only telephone: 045-488-5520)

Konan Harukaze Nursery School (outside site)
〒234-0051
8-31-36, Hino, Kounan-ku, Yokohama-shi
(24-hour reception dedicated telephone: 045-849-1877, fax: 045-849-1855)

elementary school student

elementary school student from 6 months to pre-school

Number of days of use

As a general rule, within 3 days
If it exceeds 3 days for unavoidable reasons, please consult with a nursery school.

How to use

1 Please apply directly to the nursery school.
We will ask you about your child's name, gender, age, pick-up person, emergency contact number, reason for using it, etc. In that case, be sure to check what you need for use.
<Required items (Please write your name on all your belongings)>
Health insurance card, driver's license, maternal and child health handbook, private seal, application form (can also be filled out at a nursery school), bag, changing clothes, pajamas, disposable diapers (if necessary), shoes, etc. What you did
※Meals are provided, but please consult with the nursery school for baby food.

2 After applying by phone, please come directly to the nursery school.
Please bring what you need for use and apply for it at the nursery school. At that time, we will check again about what we talked about over the phone.

3 Use and pick-up
Please leave your child upon approval of the use of the nursery school.
Also, please let me know emergency contact number so that I can contact you at any time.
Please be sure to observe the pick-up time. Please be sure to contact us if you exceed the limit due to unavoidable circumstances.

Usage fee per hour

Charges per hour
Age※From 7 to 19 o'clockFrom 19:00 to 7 o'clock24-hour upper limit
0 to 1 year old600 yen700 yen10,000 yen
2 to 3 years old500 yen600 yen10,000 yen
4 years old or older400 yen500 yen10,000 yen

※Age as of April 1
300 yen per meal.
■About reduction of taxes system
○social security households, municipal tax-exempt households, single-parent households, etc. will be reduced by 50%.
○50% reduction for multiple fetuses. (excluding multiple fetuse siblings)
○When used with siblings, we reduce lower child by 30%.
○Households with a municipal tax income ratio of less than 77,101 yen will be exempted from one-third of the usage fee.
■How to use the tax exemption system
Certificates (social security certificate, social security (starting) decision letter, welfare allowance payment certificate, municipal tax / prefectural tax (non) taxation certificate, Child Raising Allowance certificate, welfare Medical Certificate (single parent card), etc.) Please show it to the nursery school on the day of use. In addition, documents proving multiple fetuses will be confirmed in the Mother and Child Handbook and resident certificate.

Contact information

Child and Youth Bureau Childcare and Education Administration Division
Phone: 045-671-3564

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For inquiries to this page

Child and Youth Bureau Childcare and Education Administration Division

Phone: 045-671-3564

Phone: 045-671-3564

Fax: 045-664-5479

Email address: kd-unei@city.yokohama.jp

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Page ID: 558-774-449

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