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Family Registry Division Moving Window About Spring Congestion

Last Updated March 4, 2024

Important Notices

Congestion at Family Registry Division moving window

From March to May, the Family Registry Division window will be very crowded due to procedures such as changing the Address due to moving. In particular, during the large holidays from late March and late April to May, you may have to wait at least 2 hours to reception.
If you are not in a hurry, please come to the agency, such as by visiting the agency especially avoiding crowded days.

Status of last year (Large holiday in late March and May are particularly crowded)

Maximum wait time until reception desk (late March)
MONTUEWEDTHUFRISAT

March 20

89 minutes

March 21

Date of closing date

March 22

143 minutes

March 23

42 minutes

March 24

162 minutes

March 25

25 minutes

March 27

254 minutes

March 28

139 minutes

March 29

181 minute

March 30

158 minutes

March 31

161 minutes

April 1

Date of closing date

Maximum waiting time until reception desk (Large holiday in May)
MONTUEWEDTHUFRISAT

May 1

112 minutes

May 2

38 minutes

May 3

Date of closing date

May 4

Date of closing date

May 5

Date of closing date

May 6

Date of closing date

Those who wish to receive only a copy of resident certificate, Seal Registration Certificate, certificate of family register, etc.

In addition to convenience store issuance and online application using My Number Card (electronic certificate), you can receive the certificate without visiting the ward office by using the mail request and the administrative service corner.
The conditions that can be used (certificates, those who can apply, etc.) are different for each service, so please check in advance.

Moving procedures (those who submit a transfer notification or transfer notification)

If you are moving out of Yokohama City, please consider online or mail procedure.

In addition to the procedures for moving out and moving in, procedures for moving, such as National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, and Child Allowance, may be required.
Yokohama City's "Moving Procedure Navi" allows you to diagnose the procedures required for moving with simple check items. We also provide information on procedures that can be done online or by mail without going to the ward office. Please use it.

Family Registry Division's congestion and web ticketing

Congestion status at the counter

You can check the congestion status such as the current reception number and the number of people waiting in almost real time.

Web ticketing (Family Registry Division Registration Section, Insurance and Pension Division)

Access the `` web ticketing site '' with your personal computer or smartphone before coming to the agency on the day, issue a number tag for the web ticket, and come to the agency when the turn is approaching, so from coming to the ward office to call the window Reduce waiting time.

For inquiries to this page

Kohoku Ward General Affairs Department Family Registry Division

Phone: 045-540-2254

Phone: 045-540-2254

Fax: 045-540-2260

Email address: ko-koseki@city.yokohama.jp

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Page ID: 985-936-309

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