web ticketing

Access the Kohoku Ward web ticketing site (outside site) with your personal computer or smartphone before coming to the agency on the day, issue a web ticket number tag for the web ticket, and come to the agency when the order is approaching. Reduce the waiting time until.
※This service is provided by Kogito Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is wtgaf.jp. （Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receipt and Communication Guidelines）

[Family Registry Division Registration Section] TransfersSeal Registration
[Insurance and Pension Division] National Health Insurance, National Pension Plan (Kokumin Nenkin) and medical expenses

Weekdays (Monday to Friday)
9:30 a.m. to 4:00 p.m.

①Access the Kohoku Ward web ticketing site (external site) with your own personal computer or smartphone
②Enter your e-mail address on the above site and obtain the "Reception Number" and "Notification Number" (notified by e-mail).
③Check that your order is approaching from the congestion situation (outside site) at the Kohoku Ward window, and the next agency
※Estimated time required to call is around 10 minutes per 5 people waiting (please note that it is only a guide time).

④Documents required for the procedure ※Fill in the form
⑤At the number ticketing machine of each section, press "web ticketing", enter the "reception number" and "notification number" in 2, and actually issue a number tag (paper)
※Documents are provided at the ward office, but you can download them from the following and prepare them in advance.

• Notification of Change of Residents (outside site)(Transfer, relocation, relocation, household change, etc.)
• Seal Registration (outside site)
• National Health Insurance Transfer registration form (PDF: 203KB)
• Example of transfer to registration form (PDF: 250KB)

• Please note that the number will not be called at the counter unless you actually issue a number tag (paper) after coming to the agency.
• The Reception hours window is from 8:45 a.m. to 5 p.m. (Closed: national holidays, other holidays, and New Year's holidays December 29th-January 3rd) on weekdays. Those who have been issued the web also need to issue a number tag (paper) in Reception hours at the counter.
• If you are issued web in the morning and there is no actual number tag (paper) ticketing procedure at the ward office after 2:00 pm, and the "reception number" has passed the order of reception at the counter, optimize the order of reception Please note that we may cancel it for (there is no cancellation notice).
• Even if the "reception number" issued on the web has passed the order of reception at the counter, you can accept it. If you come to the agency, please complete the ticketing procedure for issuing a number tag (paper).
• If you can no longer visit the agency after issuing the web ticket, please access the URL described in the e-mail you sent and complete the cancellation procedure.