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[100,000 yen benefit for FY2024] Frequently Asked Questions

“Emergency support benefit for soaring prices of Yokohama City Electric Power, Gas and Food Products (FY2024)”

Last Updated July 31, 2024

About target household, benefit standard

Q
Households that received the 2023 emergency support benefit (70,000 yen or 100,000 yen) will receive the 2024 electricity, gas, and food prices soaring emergency support benefits (100,000 yen) Can I receive 100,000 yen?
A

You can't receive it. In addition, even if you have not received the emergency support benefit (70,000 yen / 100,000 yen) for electricity, gas, food, etc. in FY2023, households that met the eligibility requirements (resident tax in FY2023) Households that have not yet declared or declined benefits) cannot be received.

Q
The household received the 2023 benefit (70,000 yen / 100,000 yen), but the household has been separated from that household. Can I receive emergency support benefits (100,000 yen) for soaring prices of electricity, gas, food, etc. in FY2024?
A

If household members are transferred or separated from households eligible for the 2023 benefit (70,000 yen / 100,000 yen), they will be eligible for the 2024 benefit.
However, if a household that has been transferred or separated from the household includes the head of the household eligible for the 2023 benefit, it is not eligible.

Figure of household separation

Q
I want to check if my (household) is a household eligible for the “Emergency Support Benefit for Electricity, Gas, Food and Other Prices in FY2024”.
A

I'm sorry, but we do not respond to individual inquiries as to whether you are eligible for payment.
Please refer to the following page for details of the households eligible for payment.
Information on benefits [100,000 yen] + child addition [50,000 yen] to households where the residence tax was newly exempt and only the per capita rate was taxed in 2024.

Q
I want to confirm whether my (household) is tax-exempt or taxable in 2024.
A

When you want to confirm concretely, please obtain "2024 municipal tax, prefectural tax taxation (taxation / tax exemption) certificate" in Tax Division of ward office or administrative service corner. In order to obtain a certificate, you will need to present your identity verification documents. In addition, a fee may be charged.

Q
What kind of income is a taxable household based on only the residence tax exemption or per capita rate in 2024?
A

Judgment will be based on your income from January 1 to December 31, 2023.

Q
It states, "Households consisting only of dependent relatives of those who are subject to residence tax are excluded from households eligible for benefits." What is the specific case?
A

For example, the following households apply. In this case, you will not be eligible for this benefit.

  • Households of students living alone (tax-exempt persons) who are dependent on their parents (taxpayers) living separately
  • Households of elderly parents (tax-exempt persons) who are dependent on their children (taxpayers)
  • Households with only wives and children (tax-exempt persons) who are dependent on their husbands (taxpayers) who are transferred alone

This support is tax-based support, not social insurance support.
If the dependent is resident certificate in Yokohama City, obtain a “Municipal Tax / Prefectural Tax Tax Exemption (Tax Exemption) Certificate *” and the name of the dependent person is listed at the bottom (remarks column). It is.
※You can get it at the ward office's Tax Division or the administrative service corner. In order to obtain a certificate, you will need to present your identity verification documents. In addition, a fee may be charged.

Q
For children newly independent as head of household in 2024 (new graduates, etc.) "Inhabitant tax in 2024 is exempt, but in 2023 it was dependent on parents" "Parents are subject to residence tax income percent If you were a taxable household, would you be eligible for benefits?
A

Your relatives may be dependent on the child in 2023 (it may be that you have filed for dependent deductions at the end of the year in 2023 or the tax return in 2024).
Dependents are not eligible for benefits if they are dependent. Please check with your relatives if you were dependent.

Q
I didn't live in Yokohama on January 1, 2024, so I don't know the status of residence tax in 2024. How can I prove that?
A

Resident tax for 2024 is levied on local governments that have been registered as residents as of January 1, 2024. Sorry to trouble you, but please obtain a tax / tax exemption certificate for residence tax from the local government and attach it to the application form.

About application procedure (application documents)

Q
Can anyone other than the head of the household apply?
A

The name of the "Confirmation Form" or "Application Form" must be the head of the household.
If another person, such as a family member, proceed with the procedure as the head of the household, proxy/agent.

  • In the case of a legal representative, a copy of a document (within three months from the date of issuance) and a copy of proxy/agent's identity verification document are required.
  • If you are a non-legal agent, you must attach a copy of your identity verification documents for both the head of the household and proxy/agent.
Q
You will not receive the "Notice of Payment" or "Confirmation Form"
A

If the following applies, you will not receive any documents related to this benefit.
1.I live in a different place from Address in Yokohama, where I am registered as a resident. (Documents from Yokohama City are sent to the resident registration place as of June 3, 2024 in principle.)
2.Households have the following situations:
(Example)

  • Households with those who have moved in from outside the city after the day after the imposition date of the residence tax in 2023 (January 1, 2023)
  • Households with those who have revised the resident tax return for 2024 after the base date (June 3, 2024)
  • Only dependents (tax exemption, etc.) remain due to the death of dependents (taxation) from the day after the imposition date of the residence tax (January 1, 2024) to the base date (June 3, 2024) Households that remained
  • Households with those who have not yet declared resident tax in 2024 (excluding those under 22 years old)
  • Households where the 2023 residence tax was levied from outside Yokohama City
  • In addition, households that meet the target requirements but do not receive notification from Yokohama City

(Note) If you fall under 1 or 2 above, please obtain the application form yourself and apply.
3.All households are dependent on taxpayers. (It is not eligible for this benefit.)

Q
I received the "Notice of Payment", but if the recipient of the payment has died, will the benefit be paid?
A

In the case of payment, it is necessary for the recipient to indicate that "receipt" (inspection of donation). (The legal nature of this benefit is based on a gift agreement (Article 549 of the Civil Code) under Civil Code (Act No. 89 of 1896))
For those who have received the "Notice of Payment", if there is no request for account change or decline by the application deadline, it will be regarded as an intention to receive the benefit, and a gift contract will be concluded. (The day after the application deadline will be the contract conclusion date. If you have died by the deadline, the contract will not be concluded. )
However, if a person in same household becomes a new head of household due to the death of the eligible person stated in the notice of payment, the right to receive such benefits will be transferred to the head of household.
In any of the above, please call the Yokohama City Benefit Call Center (0120-045-320).

Q
I received a confirmation letter, but the head of the household listed has died. What should I do?
A

Correct the householder column of the “Confirmation Form” with a double line, and enter the name of the new householder. At that time, please use the account and identity verification documents of the financial institution that became the new head of household. At the same time, please submit a copy of death certificate of the deceased head of household.

In case of death of head of household


  • If a single household dies, the household itself will be lost and will not be eligible for benefits.
Q
Due to the tax return amendment procedure, the resident tax in 2024 has been taxed from taxation to tax exemption or per capita rate only. Do you receive a notice of benefits from Yokohama City?
A

Due to the tax return amendment procedure after June 4, 2024, households whose resident tax in 2024 was exempt from taxation or only the per capita rate will not be notified of benefits from Yokohama City . Please obtain the application form yourself and complete the application procedure.
Please write required items on the application form and fill in the upper right margin as follows:
①Due to the amendment procedure, it became [tax-exempt / per capita rate only].
②Date on which the amendment was made
③Place where the correction procedure was performed (e.g. tax office, ward office)
Attach a copy of the tax and tax exemption certificate in addition to the identification document and a copy of the document that allows you to confirm the transfer account.

Q
I forgot to attach required documents when sending the confirmation and application form.
A

If required documents is missing, the reception center will inform you of the missing documents at a later date. Please wait until then.
When you receive the information, please check the contents carefully and respond according to the contents described. In that case, please return the information documents together.

Q
Where can I get the application form?
A

There are three ways to get it.

  • Request mail to the call center
  • Get it directly at the application support window set up at each ward office.
  • Download from "Details of Application Procedures"
Q
I lost or damaged the confirmation letter. I want you to re-issue it
A

Call center: Please contact 0120-045-320 (toll-free number).

About the timing of payment

Q
When will it be paid?
A

If you receive the "Notice of Payment", please check the scheduled transfer date. However, if you change the transfer account, it will take about one month after accepting the change procedure.
If you complete the procedure with a “Confirmation Form” or “Application Form”, the payment will be made approximately one month after receiving the application. (If there are no deficiencies in the documents or entry)

Q
Is there any notice that the transfer has been completed?
A

We will not send you a notice of completion of the transfer. Please fill out the bankbook yourself and confirm the payment.
■Transfer name: Yokohamakinkiyushienkin

Child addition benefit

Q
What is a child under the age of 18?
A

This is a child born after April 2, 2006.
In principle, it is necessary to be a household member of the target household for the emergency support benefit (100,000 yen) for electricity, gas, food, etc. in 2024.
However, children who fall under the following are also eligible.

  • Children born between the day after the base date (June 3, 2024) and October 31, 2024
  • Children who are separated custody (reside from the household and live in student dormitories, etc.)
Q
How to apply for child addition benefits?
A

Target households with children under the age of 18 (born April 2, 2006-June 3, Reiwa 6)

Only the resident tax-exempt households and per capita rates will be sent with the name of the child eligible for child addition in the "Notice of Payment" or "Confirmation Form" of the benefit (100,000 yen) to taxable households. Please check.

Target households with children (newborns) born after the day following the base date (June 3, 2024)

A separate application procedure is required. Please refer to "Details of Application Procedures".
However, we may send you a "Notice of Payment".

Q
There is a child in a different household in a school dormitory.
A

Children who are separated custody (reside from the household and live in a student dormitory, etc.) may also be eligible.
For details on how to apply, attached documents, etc., please contact the call center individually.

Others

Q
I haven't received any notice about benefits (I've moved recently)
A

Mail related to the benefit has been sent to the resident registration area as of June 3, 2024. Please contact the call center after completing the transfer procedure at the post office.

Q
Is "Emergency Support Benefits for Electricity, Gas, Food and Other Prices in FY2024" subject to tax?
A

It is not subject to tax.

Inquiries to this page

Yokohama City Electric Power, Gas, Food and Other Prices Emergency Support Benefit Call Center

Telephone: 0120-045-320

Telephone: 0120-045-320

Fax: 0120-303-464 (for hearing-impaired inquiries)

Email address: support@yokohama-kyufu.jp

Return to the previous page

Page ID: 371-498-571

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