FAQs

It is issued to Yokohama citizens over the age of 65, and is a card that connects the elderly and the "Hamatomo Support Shop" who wishes to live forever in Yokohama. By presenting the card at the supporting store, you can receive discounts on products and entrance fees.
Please enjoy going to the city with "Hama Tomo Card".

Applicable to those who are 65 years old or older and are registered as residents of Yokohama City. Basically, the special treatment is applied only to the person himself / herself, but some stores can be used by companions. Please check with the support store at the time of use.

1. You can get it at the ward office Elderly and Disabled Support Division or Sogo Dept. Store (Shin-Toshi Hall) Yokohama store 6th floor = Millennium counter.
2. If you live in the city and are 65 years old, we will send it to your home.
3. Those who are 65 years or older who have been transferred to Yokohama City must have a public certificate (My Number Card, Insurance Card, Driver's License, etc.) that shows that they are a Yokohama citizen aged 65 or older at the ward office window or Sogo Dept. Store (Shin-Toshi Hall) Yokohama store 6th floor = Millennium counter. Please bring and apply.

Basically, it will be issued only once per person, but if lost, it will be reissued. Please bring a public certificate (insurance card, driver's license, etc.) that shows that you are a Yokohama citizen over the age of 65 to the ward office in your ward, and reissue it.

There is no expiration date on the card.

Hama is a service that can only be used after presenting your card, so if you forget it, I'm sorry but you can't use it.

It can be used at the shop.

1. Hama also had a sticker with the same design as the card.
   ※Please note that some sponsorship stores do not have stickers.
2. Both Hama and Hama are listed on the list of supporting stores.
   ※It is distributed at the nearest ward office and administrative service corner. Please check the website for the latest list of supporting stores.
3. Where registered in the search for sponsorship shops on this website.

※Information on each sponsorship store is subject to change without notice. For details such as special treatment details, please contact each supporting store.

We distribute "Hamatomo support shop list" in ward office, administrative service corner. Please refer to this website for the latest list of supporting stores.

Please contact the Yokohama Call Center.
Telephone: 045-664-2525 FAX: 045-664-2828