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- Do you know about the help mark?
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Do you know about the help mark?
Last Updated November 13, 2024
About help mark
People who do not know from their appearance, such as those using prostheses or artificial joints, those with internal disorders or incurable disease, or those who are in the early stages of pregnancy, but need assistance or attention, are encouraged to those around them. This mark was created to make it easier to obtain "help" by letting them know that they need attention. Marks have become widespread nationwide, and various types of marks such as paper and wood are used.
Help mark
The red in the help mark means that you need help, and the heart means that you have the other person to help.
Do you know help mark (Kanagawa homepage) (outside site)
Sign help mark of helping each other (Tokyo Health and Welfare Bureau homepage) (outside site)
Target person
We distribute by proposal from target person such as the following living in Yokohama-shi.
- Those who use prostheses or artificial joints
- People with internal disabilities and incurable disease
- Those in the early stages of pregnancy
- Those who need assistance or consideration
Distribution of Help Marks
LIMEX help mark
Yokohama City uses a help mark using LIMEX, an eco-friendly new material created from limestone. LIMEX does not use water or wood pulp as raw material, and can be reused after use through the process of collection, pelletization, and recycling. In addition, it has excellent durability and water resistance, and can be used in places where it is hard to break and gets wet with water.
It can be attached to a bag etc. as it is, but since it is a thin material, it can be used in your favorite card case etc. like the help mark on the right in the image.
Distribution location in Yokohama City
- Each ward office Elderly and Disabled Support Division
[Note] Distribution is from 8:45 to 17:00 on weekdays (excluding the year-end and New Year holidays). We do not distribute on Saturday open agency days.
※Please refer to the Health and Welfare Center (Elderly and Disabled Support Division) for the location of each ward office.
- Health and Social Welfare Bureau Obstacle Policy Promotion Section (15F, 6-50-10 Honcho, Naka-ku, Yokohama 231-0005)
- Yokohama City Rehabilitation Center (1770, Toriyama-cho, Kohoku-ku, Yokohama 222-0035)
[Note] Distribution is from 8:45 to 17:15 on weekdays (excluding the year-end and New Year holidays).
- Each community care plaza
[Note] Distribution is from 9:00 to 18:00 on weekdays and Saturday. Sunday and public holidays are from 9:00 to 17:00 (excluding the year-end and New Year holidays and facility inspection days).
※Please refer to the Community Care Plaza Introduction for the location of each community care plaza.
Distribution location in Kanagawa Prefecture
Help mark distribution location (outside site)
Notes
- It will be distributed to each person upon request from the person or his proxy/agent (family, supporter, etc.).
- It is not necessary to present a certificate of disability, identification documents, etc., or submit an application.
- Do not misappropriate such as reselling the help mark.
- Please use it according to the purpose of the help mark.
If you see someone wearing a help mark
Please give me a seat on the train or bus.
Even though they may look healthy, it may be difficult to maintain the same posture, such as being tired easily or holding on to the hanging skin. Also, since you can't tell from your appearance, sitting in a priority seat can be seen suspiciously and be stressed. Please give consideration such as giving up seats other than priority seats.
At stations and commercial facilities, please give consideration such as calling out.
Some people have difficulty responding to sudden events such as traffic accidents, and others have difficulties in standing up, walking, and going up and down stairs. If you see a person in need, please give consideration such as speaking gently.
In the event of a disaster, please provide assistance for safe evacuation.
Some people need to consider, such as those who have visual or hearing impairments and have difficulty in grasping the situation, those who have physical disabilities and have difficulty evacuating quickly on their own. . It is important to protect yourself, but if you see a person in need, ask for help or help.
About enlightenment of help mark
In Yokohama City, we are working to raise awareness about help marks. (Example)
Distribution of flyers, etc.
We distribute handbills at city halls and ward offices, and post posters on Yokohama municipal subways and buses.
Help mark enlightenment flyer (A4 vertical, both sides) (PDF: 580KB)
About help card
Help card (cover)
People who do not know that they need assistance or attention from their appearance, such as those using prostheses or artificial joints, those with internal disorders or incurable disease, and those who are in the early stages of pregnancy, can carry them in times of disaster or daily life. This card requires people around them to support and consider their own disabilities when they are in trouble.
This card displays a "help mark" to notify you that you need help. You can also fill in Address, emergency contact number, and what you want to consider and help.
If there is a presentation from a person who has a "help card" asking for help, please provide support according to the contents described.
Style download
When creating a help card, download the form below, print it out, and use it.
Help card style (PDF: 225KB)
Example of help card entry (PDF: 384KB)
You may need a separate PDF reader to open a PDF file.
If you do not have it, you can download it free of charge from Adobe.
To download Adobe Acrobat Reader DC
Inquiries to this page
Health and Social Welfare Bureau Disability Welfare and Health Department Disability Measures Promotion Section
Telephone: 045‐671-3598
Telephone: 045‐671-3598
Fax: 045‐671-3566
Email address: kf-syosuishin@city.yokohama.jp
Page ID: 630-648-671