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Discounts on toll road tolls

Last Updated December 4, 2024

[Notice] (Procedure starts on March 27, 2023) Regarding the relaxation of the requirements for one person in the discount system for persons with disabilities on toll roads and the partial change in registration administrative procedures accompanying the introduction of online applications (limited to ETC use applications only)

[Main changes]
1. Relaxing requirements for each person ※If you are already registered as a vehicle, you do not need to apply for a new application.
This discount applies only to pre-registered private cars (continued from March 27, 2023)
In addition, starting from March 27, 2023
New discounts are applied to vehicles without prior registration. ※You need to apply for this discount in advance, regardless of whether you have pre-registered a car.
Example) If a person who does not have a private car uses an acquaintance's car or rental car, or a severely disabled person who needs nursing care uses a taxi, etc.

2.[ETC application limited] Introduction of online application
※Only for those who apply for ETC use (new / change / update) (can also register for car and discount at the same time)
(Revised on April 10, 2023) ※If you are not registered as a car, you will not be able to apply for ETC use, so you cannot apply online. (Even if you do not have a car registration, ETC discounts may be available depending on how you use it. For details, please refer to the discount for persons with disabilities (outside site). )
※In order to apply online, it is necessary to prepare a My Number card and register with the "Minor Portal" in advance.
Online application for discount system for persons with disabilities on toll roads (outside site)

[Reception of pre-registration application]
Health and Welfare Center each ward (Continued from March 27, 2023)
In addition, starting from March 27, 2023
Introduction of online application (ETC use application only)
※In order to apply online, it is necessary to prepare a My Number card and register with the "Minor Portal" in advance.
Online application for discount system for persons with disabilities on toll roads (outside site)

Discounts on toll road tolls (physical and intellectual)

If you fall under the discount and register for a discount in advance, tolls will be discounted on expressways. (The discount rate is up to 50%)

Overview of System
[Discountable]

(1)When driving by yourself ※At the time of registration, put a sticker called "Road" (Type 2) or "Road Care" (Type 1) on the certificate of disability.
It applies to all persons who have been issued a certificate of the physically disabled.
(Discount registration is possible for passenger cars, etc. owned by the person or relatives (*).)

(2)When a person other than the person drives and the person rides. ※At the time of registration, put a sticker called "Road Care" on the certificate of disability.
It applies to those with severe disabilities (first-class) among those who have been issued a certificate of the physically disabled or a notebook of love (nursing notebook).
(If the passenger car, etc. owned by the person or relative (*) does not own the car, the person or relative (*), the passenger car owned by the person who continues to care for the person on a daily basis, Discount registration is possible.)
※The scope of relatives includes spouses, direct relatives and their spouses, siblings and their spouses, and relatives of living together.

[About cars that can be registered for discount (pre-registration)] (Continued from March 27, 2023)
Discount registration is limited to one car per person and cars are privately owned, and commercial vehicles, corporate-owned, and corporate-owned vehicles are not eligible for registration.
In addition, starting from March 27, 2023
[Newly discounted vehicles]
Pre-registered precautions for use in vehicles that are not pre-registered
Taxi (Crew) edition (PDF: 849KB)
Taxi (customer) edition (PDF: 458KB)
Welfare paid transport (driver) edition (PDF: 712KB)
Welfare paid transport (customer) edition (PDF: 443KB)
Rent-a-car (PDF: 435KB)
Cars, etc. (PDF: 438KB)
(1) [In case of personal driving] Type 1 and Type 2 of the physically handicapped
If the registered person drives a car of a car, a substitute car, a relative or acquaintance, you can get a discount other than the car that has registered for the discount. (Type 2 does not apply to vehicles that are not driven by the person, such as taxis and welfare paid transport vehicles, for example)
(2) [When a person other than the person is driving and the person is riding] Persons with severe disabilities (Type 1) among those who have been issued a certificate of disability or a notebook of love (Nursing Care Handbook)
Discounts can also be obtained if a person other than the person drives a taxi, welfare transportation, rental car, substitute car, relatives or acquaintance's car and the person is on board.
※Only for seals of "Road Care" (Type 1)

[Discount Registration]

You need to register a discount in advance before using the discount. Please prepare the following [necessary items] and register for a discount at the Health and Welfare Center ward.
In addition, starting from March 27, 2023
[ETC application limited] Introduction of online application
※Only for those who apply for ETC use (new / change / update) (can also register for car and discount at the same time)
(Revised on April 10, 2023) ※If you are not registered as a car, you cannot apply for ETC use, so you cannot apply online. (ETC discounts may be available depending on how you use them. For details, please refer to the discount for persons with disabilities (outside site). )
※In order to apply online, it is necessary to prepare a My Number card and register with the "Minor Portal" in advance.
Online application for discount system for persons with disabilities on toll roads (outside site)

[Necessary]
  • Handbook for the Physically Handicapped or Handbook for Love (Nursing Handbook)
  • Vehicle Inspection Certificate (vehicle inspection certificate) ※In the case of vehicle inspection certificate issued after January 2023, "vehicle inspection certificate record items" issued at the same time are also required (no vehicle registration required).
  • Driver's license (when the disabled person is driving)

※In the case of ETC use, in addition to the above, ETC on-board equipment management number can be confirmed (ETC on-board equipment setup application / certificate, etc.), ETC card (in the name of the person, but minors of [discount target] (2) For those who are, the name of the parent or legal guardian is also applicable)
※If you do not have a credit card contract (one who does not have an ETC card) and wish to use ETC, "ETC Personal Card"
[Information on ETC Personal Card]
・For details, please refer to the ETC personal card information (external site).
・For inquiries, please contact the ETC Personal Card Secretariat 044-870-7333 (9: 00-17: 00 excluding weekends, holidays, and the year-end and New Year holidays)

[How to use]

(1)If you do not use ETC ※The same applies if you receive a discount on cars that have not been registered from March 27, 2023.
Tollgate staff should present a page with the registration of the toll road discount in the certificate of the physically handicapped or the notebook of love (care book) (listed in Health and Welfare Center, ward) or hand the notebook. Please pay the fee after confirming the staff.
(2)When using ETC
Insert the pre-registered ETC card into the registered ETC on-board unit (attached to the car listed in the notebook and set up with the car), and pass through the ETC lane wirelessly. If the ETC lane cannot be used or the bar does not open due to a communication error due to an ETC lane inspection, etc., payment will be made by handing the ETC card to the toll booth staff. In this case, even in the case of payment with an ETC card registered in advance, it is necessary to present a certificate of the physically disabled or a notebook of love (nursing notebook) to the staff. If you do not present your personal organizer, the discount will not be applied.

[Window]

Health and Welfare Center, each district


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Inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Disability Independence Support Section Mobile Support Section

Telephone: 045-671-2401

Telephone: 045-671-2401

Fax: 045-671-3566

Email address: kf-syojiritsu@city.yokohama.lg.jp

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Page ID: 627-647-382

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