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Discounts on toll road tolls

Last update date June 16, 2023

[Notice] (Procedures started on March 27, 2023) Relaxation of the requirements for each person in the discount system for persons with disabilities on toll roads and the introduction of online applications (limited to ETC use applications)

[Main Changes]
1.1 Relaxation of requirements per person ※If you are already registered as a vehicle, you do not need to apply for a new application.
This discount applies only to pre-registered private cars (continued from before March 27, 2023).
In addition, starting from March 27, 2023
Discounts apply to cars without pre-registration. ※It is necessary to apply for this discount in advance regardless of whether or not the car is registered in advance.
Example) A person who does not have a private car uses an acquaintance's car or a rental car, or a severely disabled person who needs nursing care uses a taxi.

2.[ETC usage application limited] Introduction of online application
※Reception is limited to those who apply for ETC use (new / change / renewal) (car registration and discount registration are also possible at the same time)
(Advised on April 10, 2023) ※Those who do not register as a car cannot apply for ETC use, so they cannot apply online. (Even if you do not have a car registration, ETC discounts may be available depending on how you use it. For details, please refer to the Disability Discount (external site). )
※To apply online, you need to prepare a My Number card and register for the "Minor Portal" in advance.
Online application for the discount system for persons with disabilities on toll roads (outside site)

[Registration application acceptance]
Health and Welfare Center (continued from before March 27, 2023)
In addition, starting from March 27, 2023
Introduced online application (limited to ETC use application only)
※To apply online, you need to prepare a My Number card and register for the "Minor Portal" in advance.
Online application for the discount system for persons with disabilities on toll roads (outside site)

Discounts on toll road tolls (physical/intellectual)

If you fall under the discount and register a discount in advance, tolls will be discounted on the highway. (Discount rate is up to 50%)

Outline of the System
[Discounts]

(1)When driving by the person himself / herself ※At the time of registration, put a sticker called "Road" (Type 2) or "Road Care" (Type 1) on the disability certificate.
It is for all persons who have been issued a certificate of the physically disabled.
(Discount registration is possible for passenger cars, etc. owned by the person or relative (*).)

(2)When a person other than the person drives and the person is on board ※At the time of registration, put a sticker called "Road Care" on the certificate of disability.
Those who have severe disabilities (Type 1) among those who have been issued a certificate of the physically disabled or a notebook of love (nursing notebook).
(If the passenger car, the person or relative (*) owned by the person or relative (*) does not own the car, the passenger owned by the person who continues to care for the person on a daily basis Discount registration is possible with cars etc.)
※Relatives include spouses, direct relatives and their spouses, siblings and their spouses, and relatives of living together.

[About cars that can be registered for discount (advance registration)] (Continued from before March 27, 2023)
Discount registration is eligible for one car per person, only cars are privately owned, and business vehicles, corporate-owned or corporate vehicles are not eligible for registration.
In addition, starting from March 27, 2023
[Newly discounted vehicles]
Precautions for using cars that are not pre-registered
Taxi (Chairperson) (PDF: 849KB)
Taxi (customers) (PDF: 458KB)
Welfare paid transport (drivers) edition (PDF: 712KB)
Welfare paid transport (customer) edition (PDF: 443KB)
Rental car edition (PDF: 435KB)
Substitute Cars (PDF: 438KB)
(1) [In the case of self-driving] Type 1 and Type 2 persons with physical disabilities
If the registered person drives a car, substitute car, a relative or acquaintance's car, the discount can be obtained even if the registered person drives a car for a discount. (Type 2 people, vehicles that do not drive by themselves, such as taxis and welfare paid transport vehicles, are not eligible.)
(2) [When a person other than the person drives and the person is on board] Those who have severe disabilities or those who have been issued a notebook of love (nursing notebooks), those with severe disabilities (Type 1)
Taxi, welfare transportation, rental cars, substitute cars, relatives and acquaintances' cars are driven by people other than the person, and discounts can also be obtained if the person is on board.
※Only the seal of "Road Care" (Type 1)

[Discount Registration]

Discount registration is required in advance before using the discount. Please prepare the following [necessary items] and register for a discount at the ward Health and Welfare Center.
In addition, starting from March 27, 2023
[ETC use application limited] Introduced online application
※Reception is limited to those who apply for ETC use (new / change / renewal) (car registration and discount registration are also possible at the same time)
(Advised on April 10, 2023) ※If you do not register as a car, you cannot apply for ETC use, so you cannot apply online. (ETC discounts may be available depending on how you use it. For details, please refer to the Disability Discount (external site). )
※To apply online, you need to prepare a My Number card and register for the "Minor Portal" in advance.
Online application for the discount system for persons with disabilities on toll roads (outside site)

[Required items]
  • Handbook for the Physically Handicapped or the Handbook for Love (Nursing Care Handbook)
  • Vehicle Inspection Certificate (vehicle inspection certificate) ※In the case of vehicle inspection certificate issued after January 2023, "Automobile Inspection Certificate Records" are also required.
  • Driver's license (if the disabled person is driving)

※In the case of ETC use, in addition to the above, the ETC OBE management number can be confirmed (ETC on-board unit setup application form / certificate, etc.), ETC card (in the name of the person, but [Discountable] (2) For those who are, the name of the parent or legal guardian is also applicable.)
※If you do not have a credit card contract (one who does not have an ETC card) and wish to use ETC, you can use an "ETC Personal Card"
[Information on ETC Personal Card]
・For details, please refer to the ETC Personal Card Information (external site).
・For inquiries, please contact the ETC Personal Card Office 044-870-7333 (9:00 to 17:00 excluding weekends, holidays, and the year-end and New Year holidays).

[How to use]

(1)When ETC is not used ※The same applies to discounts on cars that have not been registered from March 27, 2023.
Please present the page where the toll road discount registration of the certificate of the physically disabled or the notebook of love (care notebook) is listed (listed in the ward Health and Welfare Center ward) or hand the notebook. After confirming the staff, please pay the fee.
(2)When using ETC
Insert the pre-registered ETC card into the registered ETC on-board unit (attached to the car described in the notebook and set up with the vehicle) and pass wirelessly through the ETC lane. If the ETC lane cannot be used due to an inspection of the ETC lane, or if the bar does not open due to a communication error, the payment will be made by handing the ETC card to the toll booth staff. In this case, even in the case of payment with an ETC card registered in advance, it is necessary to present a certificate of the physically disabled or a notebook of love (care notebook) to the staff. If you do not show your personal organizer, the discount will not be applied.

[Window]

Health and Welfare Center in each ward


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For inquiries to this page

Health and Social Welfare Bureau Disability Welfare and Health Department Disability Independence Support Section

Phone: 045-671-2401

Phone: 045-671-2401

Fax: 045-671-3566

Email address: kf-syojiritsu@city.yokohama.jp

Return to the previous page

Page ID: 627-647-382

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