Nursing Care Counseling Services

Consultations and requests from users regarding the The Long-term Care Insurance Service are to be accepted by the Kanagawa Prefectural National Health Insurance Federation, the ward office, and the city hall. These consultations and requests are based on the exact response.
For this reason, it is necessary to register a nursing care counselor who conducts activities to respond to consultations with users of nursing care services and dispatching them to places where services are provided, it is necessary to resolve daily questions and concerns of users etc. It is important as a response.
The nursing care counselor dispatch business was established for the purpose of informing the service provider of information sent to the nursing care counselor, and the company was established for the purpose of utilizing the information to improve nursing care services.

Nursing care counselors visit places where nursing care services are provided, listen to consultations and requests regarding nursing care services from users and families, and works to improve problems and improve nursing care services while bridging with service providers. I will try.
Nursing care counselors are those who have enthusiasm and appropriate personality who can respond to consultations for elderly people who need nursing care from the user's standpoint, and those who have completed the nursing care counselor training training. Is registered and active.
For more information about the training program, please contact the ward office.

In fiscal 2006, Izumi Ward began dispatching care counselors. Currently, nursing care counselors who have completed nursing care counselor training regularly visits special elderly nursing homes in the city, listens to users, etc., and engage in activities to receive consultations.