Information on call numbers associated with the transfer of the Emergency Consultation Center (# 7119) to Kanagawa Prefecture

The Yokohama City Emergency Consultation Center will be transferred to Kanagawa Prefecture from midnight on Friday, November 1, 2024, and will be the "Kanagawa Emergency Consultation Center". Citizens can use the service as before after the business transfer. .
In addition, due to the telephone line switching work performed immediately after the transfer, the conventional number may be temporarily interrupted as follows, but please contact the direct number "045-523-7119" at this time By doing so, you can continue to use the service.
We apologize for any inconvenience to the citizens, but we ask for your understanding.

For about 10 to 15 minutes during the above hours, there will be time when you cannot connect to the Emergency Consultation Center from "# 7119" and "045-232-7119".

During the above hours, there is a time during which "# 7119" cannot be connected to the emergency consultation center for several minutes at each accommodation facility (mobile phone base station, etc.) of each communication carrier.

If you are disconnected during the time zone of 1 above, please call the direct number "045-523-7119".