[The budget limit has been reached] Reshi Live VALUE (started January 1, 2023)

※"Resi live VALUE" has ended. The contents are as of the time of implementation.
※For details on point revocation of Reshi activity, see About Reshi activity point revocation of Reshi activity.

[Please be careful]
・"Resi live VALUE" has ended. If you have any questions, please refer to [Frequently Asked Questions].
・Please see the following page for the completed mail application (target receipt: August 26-December 31 application deadline: January 7, 2023).
※There is no mail application for Reshi Live VALUE, which started on January 1.

・Yokohama City Reshi Live VALUE Reshi Live Challenge

（1） About the expiration date of points
It will be 120 days from the final point grant date.
The final point redemption of Reshi Live VALUE was carried out from February 13th to 20th. Please be careful not to forget to use the points.
All points are managed in wallets in the ONE app, so even after the end of the reshi activity, if you use other purchase missions, the expiration date will be updated to 120 days each time points are awarded.

In accordance with the "ONE" Terms of Service, if any of the following items 1 to 4 apply, the wallet balance will be revoked.
※Terms of Service are subject to change in the future. For the latest information, please refer to the "ONE" Terms of Service.

1. Finally, 120 days have passed since the point balance was granted.
2. If points are granted by improper method
3. If there is a violation of the ONE Terms of Service, etc.
4. Three months have passed since WED Co., Ltd. notified the user to immediately apply for the transfer of the wallet balance due to unavoidable reasons such as termination or change of ONE.

（2） Regarding any questions after the end of Reshi's activity
※　"Yokohama Reshi Activity Call Center (about app)" has ended.

Please refer to [Frequently Asked Questions] for inquiries that can be expected after the end of Leshi activity.
For details on the operation and malfunction of the smartphone application "ONE", please contact WED Customer Support (support@ed.company) with Phone number registered with "ONE".

（3） About malfunction of app function such as withdrawal
If the deposit has not been paid to the designated account despite the withdrawal procedure, or if there is a problem with the app, you will not be able to confirm individually in Yokohama, so please contact WED Customer Support (support@wed.company) with Phone number registered with ONE.

Please note that after registering your account, enter the amount you want to withdraw and press the "Apply" button to complete the withdrawal procedure.
In addition, for the problem that the transfer is not made to the account, the withdrawal procedure may be canceled due to the incorrect account information registered in the application. If you still have points left on your wallet, try re-registering your account information and withdrawing again.

（4） About return
By February 20, we have completed the return of receipts submitted to Reshi Live VALUE. (Excluding receipts for which some cancellation corrections were made.)
Acceptance of inquiries regarding return has ended on March 10. Please note that it is not possible to check or correct the return status.

If there is any doubt about the amount of return, the following causes may be possible.

①The history of activities in the “ONE” app remains “Receipt Post ¥0”

When the received receipt is received, the history of “Receipt Post ¥0” will remain in the activity on the wallet screen in the “ONE” app, but when it is returned, another history will be displayed as “Resci Live Value Foods / Others 2023-xx-xx contribution ¥●●".

The amount of “Receipt Post ¥0” will not change even after point redemption.
At the time of return, please confirm whether or not there is return and the amount of return in the label "Return ¥●●● for 2023-xx-xx contributions" at the time of return.

(If there is a return history for the number of posts and the amount of the wallet balance is normal, there is no problem with "¥ 0".)

②There is only a small return to the usage amount stated on the receipt.

If the maximum reduction of 12,000 yen is reached, the return exceeding the upper limit will not be made, so the return on that day will be the difference from 12,000 yen, which will be less than the amount used on the receipt.

（5） About questionnaire displayed after receipt submission of Reshi Live Challenge is completed
For those who are participating in the "ONE" mission (including Reshi Live) for the first time, the "ONE" original questionnaire will be displayed 9 times randomly for each receipt (screenshot posting). This questionnaire has any answer, so you can cancel it by pressing x (button) in the upper right. Even if you do not answer, you can receive a return if you answer the questionnaire of Reshi Live.

（6） About icons (missions) other than Reshi Live
“Reshi Live VALUE” is implemented using the smartphone application “ONE” operated by WED Corporation. For this reason, icons and advertisements other than Reshi Live are also displayed on the home screen, but these are implemented independently by WED Co., Ltd., and are related to "Reshi Live VALUE" implemented by Yokohama City. There is none.

・Shopping in Yokohama is up to 20% worthy! Reshi Live VALUE

・How to install and register an app

　
・Flow of Campaign Participation

You need to submit your identity verification documents for the first time. (If you have participated in the past "Reshi Live VALUE", you do not need to verify your identity.)

※　Payment method doesn't matter. (Credit card payment, use of various cashless payment services, purchase with gift certificates, etc. are also available.)
※　The returned points can be purchased on the app, such as electronic coupons, and deposited into personal accounts. (There is a fee)
　　　For more information, please check the "Wallet" in the smartphone application "ONE".

If you look for the date you participated in from the table below, you can see when the points will be returned.
For example, receipts submitted on January 10 will be returned during the period from January 23 to January 30.
※The period is for reference. The end date of the campaign will be determined based on the status of budget achievement.

Please check the following items before participating in Reshi Live.

1. Posting a received receipt, a receipt obtained by resale, or a receipt obtained from another person may be charged with fraud (Article 246 of the Penal Code).

2. The act of obtaining a receipt that you do not have spent may be charged with theft (Article 235 of the Penal Code) or embezzlement of possession withdrawal (Article 254 of the Penal Code).

3. In addition to acts that may be charged with the above crimes, if fraudulent acts (duplicate postings by the same person or multiple people on the same receipt, participating multiple times, posting a tampered receipt, etc.) are confirmed, the account may be suspended. May be

4. If you join with multiple accounts, you will not be able to join with other accounts, except for one account.

5. Receipts outside the implementation period will not be able to participate in Reshi Live VALUE.

6. Please check the latest campaign information on the Yokohama City homepage and the special site of "Reshi Live VALUE".

※With the end of the campaign, the recruitment and release of support cooperating stores and leaflet stores has been closed.

・Receipts posted on Reshi VALUE, personal information and purchasing information collected through questionnaires, will be used beyond the scope of the purpose of this campaign, and will be used without the consent of the individual, unless otherwise stated by law. We do not disclose or provide outside. Personal information collected in this campaign will be properly managed in accordance with the "Ordinance on the Protection of Yokohama City Personal Information". In addition, personal information when a participant uses the "ONE" app other than "Reshi Live VALUE" will be handled in accordance with the privacy policy of WED Corporation.

・To use the ONE app, you need to register your mobile Phone number, gender, date of birth, and postal code. When collecting personal information for registration of the application, it will be properly managed in accordance with the privacy policy of WED Corporation and will not be used for any other purpose.
　
WED CO., LTD. Privacy Policy (external site)

Thank you very much for your cooperation in the campaign.

"ONE" app inquiry window
✉ support@wed.company

We have received many inquiries regarding Reshi Live.
If you have any questions after the end of the project, please refer to "About any questions after the end of Reshi's activity", so if you have any questions, please look there first .

Please refer to the ONE Help below for information on ONE functions such as withdrawals and purchase of electronic coupons.