For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
Here's the text.
Last Updated September 20, 2024
Since the fee for drawings obtained from the pipeline information browsing system falls under the special vending machine for invoices, we do not issue qualified invoices (receipts).
Please refer to the link below for details.
(About City of Yokohama, Water Works Bureau's invoice response)
Please confirm the following link about the details of water supply construction reception center.
(Information on the establishment of a water supply construction reception center)
Depending on the type of pipeline information, City of Yokohama, Water Works Bureau provides the service through contact or system support.
Type of pipeline information to be provided | Eligible recipients | Fees | Reception hours |
---|---|---|---|
・Branch ledger |
・Owners, etc. (Note 1) |
Free of charge | Excludes closed days |
Comment 1: Owners refer to those who own or use water supply equipment.
If you would like to receive a copy of the drawing, please submit the "Drawing Grant Invoice" (PDF: 275KB).
Type of pipeline information to be provided | Eligible recipients | Fees | Reception hours |
---|---|---|---|
・Notification of completion of water supply equipment construction |
・Owners, etc. (Note 2) |
300 yen per case | Excludes closed days |
・Completed construction of Water Works Bureau |
・Owners, etc. (Note 2) |
300 yen per case | Excludes closed days |
Comment 2: Owners refer to those who own or use water supply equipment.
If you are using the web service of the pipeline information browsing system for the first time, you need to apply in advance.
Please refer to the link below for details on how to apply.
(Link to how to apply for Web use of the pipeline information browsing system)
If you have already registered for the Web service of the pipeline information browsing system, please log in from the link below.
(Link to the login screen of the pipeline information browsing system) (external site)
Type of pipeline information to be provided | Eligible recipients | Fees | Reception hours |
---|---|---|---|
Personal information and pipeline information |
The water supply business manager provides pipeline information |
Free of charge | 24 hours (Note 3) |
Note 3: It may not be available during maintenance.
Type of pipeline information to be provided | Eligible recipients | Fees | Reception hours |
---|---|---|---|
Personal information and pipeline information |
The water supply business manager provides pipeline information |
・When planning a diagram |
Excludes closed days |
Note 4: It may not be available during maintenance.
Regarding the provision of pipeline information, we comply with the ordinance on disclosure of information held by Yokohama City (Yokohama City Ordinance No. 1 in February 2000) and the ordinance on protection of Yokohama City Personal Information (Yokohama City Ordinance No. 6 in February 2005).
Therefore, when providing personal information, we confirm the claimant who applies at the counter that he / she is the claimant.
If you are requesting the provision of pipeline information that contains personal information, please present a document that can identify you at the counter.
If a request is made by proxy/agent, etc. on behalf of the owner, etc., please submit a power of attorney (word: 12KB) along with the above identification.
In the case of an individual |
|
---|---|
In the case of a corporation |
|
Offering location | Location: | Phone number/fax |
---|---|---|
Water supply construction reception center |
5-1, Kawabecho, Hodogaya-ku |
Telephone: 045-489-3085 |
In the Yokohama Building Information Center |
6-50-10, Honcho, Naka-ku |
None |
Remarks 1: Since the Yokohama Building Information Center is not a construction and construction department, it does not have the latest pipeline information or construction completed books. If you need this information, please come to the window of the water supply construction reception center.
Water Works Bureau Customer Service Center
Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.
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Pipeline Information Section, Distribution Division, Water Works Bureau Distribution Department
Telephone: 045-331-6520 (business hours: Monday to Friday (excluding holidays) 8:30 to 12:00, 13:00 to 17:15)
Telephone: 045-331-6520 (business hours: Monday to Friday (excluding holidays) 8:30 to 12:00, 13:00 to 17:15)
Fax: 045-332-1442
Email address: su-haisui@city.yokohama.jp
Page ID: 735-346-000