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Application for Web use of Water Works Bureau Pipeline Information Viewing System (application using Yokohama City Electronic Application and Notification System)

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Application for Web use of Water Works Bureau Pipeline Information Viewing System (application using Yokohama City Electronic Application and Notification System)

Last Updated September 20, 2024

It takes [about 5 business days] from the time of application to the start of use to confirm the contents of the application.

The use of this system is limited to the registrant himself, so we ask for [application for individual registration]. You cannot apply for registration at a corporation or organization.

※Due to the Address mistake and the use of free email addresses, the number of reapplying has increased.

Flow from application to start of use

STEP1.
　Please perform "new registration of user" (select "registration as individual") from "new registration" button in the upper right of Yokohama-shi electronic application, report system (outside site). Please refer to this document (PDF: 1,158KB) when registering.
　※If you have any questions about the operation method of the Yokohama City Electronic Application and Notification System, please contact the Support Center (contact information: 050-3099-0168).

STEP2.
　After logging in to the Yokohama City Electronic Application and Notification System, please apply from the “Application for Web Use of the Water Works Bureau Pipeline Information Viewing System (the following two types)” in the “Procedure List (for Individuals)”.

　※In the case of keyword search, it is smooth if you can search for "pipeline".
　※Please note that if you select "Register as a business" in STEP 1 and register, or if you log in with "G Biz ID", you will not proceed to the application screen.

STEP3.
　Water Works Bureau staff will confirm the application details. If the contents are incomplete, you will receive an e-mail "Request for reapply", so please respond to the correction.

STEP4.
　After the “City of Yokohama, Water Works Bureau Pipeline Information Viewing System Authentication Email” arrives, access the URL described in the email text and set a password for the Water Works Bureau Pipeline Information Viewing System.

STEP5.
　You can use this service by logging in to the Water Works Bureau Pipeline Information Viewing System with the ID (email address) applied in STEP2 and the password set in STEP4.
　Click here for the login screen of the Water Works Bureau Pipeline Information Viewing System. (External site)

What is required for application

Please prepare the following items (1) and (2) before applying.
No	Type	Remarks
１	Email address (filled in at the time of application)	・Your email address will be the login ID of the Water Works Bureau Pipeline Information Viewing System. ・Limited to carrier email address and provider email address. Free e-mail addresses such as Yahoo! Mail and Gmail cannot be used. ・If you have set domain-specific reception, please set to receive "e-shinsei.city.yokohama.lg.jp" and "send1.wagmap.jp". ・Email addresses that do not comply with RFC (Request for Comments) ※It cannot be used. ※For example, an address that uses dots just before the @ mark or an address that uses dots or underbars continuously.
２	Identity verification documents (attached at the time of application) ・Driver's license or driving history certificate (image file) Or, ・Copy of resident certificate (image file)	[Driver's license or driving history certificate (image file)] ・Scan or take a picture with a smartphone, etc., and prepare an image file. Ensure that the whole is included so that the contents of the description can be clearly read.　　　　Please. (If the content is unclear, we may ask you to reapply.) ・ Please be sure to attach both front and back sides. (Driver's license) Limited to the expiration date issued by Public Safety Commission.　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　(Certificate of driving history) Limited to those issued after April 1, 2012. [Copy of resident certificate (image file)] ・Scan or take a picture with a smartphone, etc., and prepare an image file. Make sure that the whole is included so that the contents can be clearly read. (If the content is unclear, we may ask you to reapply.) ・Please attach it so that you can see the mayor's seal. ・Limited to those issued within 3 months. ・Limited to those without a My Number (Personal Number).

My Page (Yokohama City Electronic Application and Notification System)

If you want to check the application status or correct the application details, please access "My Page" by following the procedure below to confirm.
①　Click the red "Login" button at the top right of the page of Yokohama City Electronic Application and Notification System (outside site) to log in.
②　Click on the part where your name is displayed at the top right of the page to access "My Page".
③　"User Menu" ⇒ "Confirm application history / power of attorney" ⇒ Click "List of application history / search"
④　From the application history list, click the history you want to check or modify.

Notes

If your application is incomplete, you may not be able to register your login ID.
The Water Works Bureau Pipeline Information Inspection System provides information on pipeline information, excluding personal information and residential areas of water supply equipment. When acquiring other pipeline information, please contact us.Provision of pipeline informationPlease refer to the documentation.

FAQs

Click here for frequently asked questions and answers (PDF: 178KB)

For inquiries regarding water supply, please contact the Water Works Bureau Customer Service Center.

Water Works Bureau Customer Service Center

Telephone: 045-847-6262 Fax: 045-848-4281
※Please be careful not to make a mistake.

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Inquiries to this page

Pipeline Information Section, Distribution Division, Water Works Bureau Distribution Department

Telephone: 045-331-6520 (business hours: Monday to Friday (excluding holidays) 8:30 to 12:00, 13:00 to 17:15)

Email address: su-haisui@city.yokohama.jp

List of related pages Open the menu of related page list

Application for Web use of Water Works Bureau Pipeline Information Viewing System (application using Yokohama City Electronic Application and Notification System)
Web service of Water Works Bureau Pipeline Information Viewing System
Provision of pipeline information

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