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1 Operation Guide

Last Updated November 8, 2024

Guidance of operation (jurisdiction: Nursing Care Business Guidance Division)

The Long-term Care Insurance's latest information Vol.1237 “Notes on the implementation of operations utilizing information and communication equipment at nursing care service offices and facilities” (external site) ⇒ We clarify the handling based on the assumption that personal information is properly managed and that there is no obstacle to the treatment of users, etc. regarding teleworking of occupations that require specific numbers based on staffing standards, etc., and show specific ideas for each occupation and business.

Guidance of operation (jurisdiction: Nursing Care Business Guidance Division)  

No.

Service (Facility) Type

Explanation, Supplementary Materials, etc.Date of renewal

Home care support (PDF: 3,304KB)

※"Regarding subtraction of operating standards for home care support related to the revision of nursing care fees in FY2021" was posted in the announcement for the The Long-term Care Insurance Office.
※Please refer to the Ministry of Health, Labour and Welfare website for "Examples of Formation for Information Linkage Addition at the Time of Hospitalization" and "Examples for Discharge / Exit Addition" (outside site).
※In addition, City of Yokohama, Medical Care Bureau has created hospitalization and discharge support maps to facilitate information sharing, as well as information sharing sheets at the time of hospitalization and discharge.
※Please provide information referring to the above style when calculating the addition of the information linkage addition at the time of hospitalization. The format does not matter as long as the necessary information is provided (see "Management Guide" for details)

2024/09/03

Visiting care (PDF: 3,129KB)

※Regarding transportation such as mobility support based on the Nursing Care Insurance Law, The Long-term Care Insurance's latest information vol.1244 "Legal handling related to nursing care transportation, related to transportation measures related to transportation support for the elderly through the comprehensive care prevention and daily life support business" (PDF: 7,063KB).

2024/09/03

Visiting bathing care (PDF: 2,646KB)

 2024/10/04

Home-visit nursing (PDF: 4,707KB)

 2024/09/03

Visit rehabilitation (PDF: 3,422KB)

 2024/10/04

Day care (PDF: 4,617KB)

※Please refer to The Long-term Care Insurance's latest information VOL.678 “Handling of The Long-term Care Insurance Services and Non-Insurance Services” (PDF: 311KB).
※In the 2021 Elderly Health Promotion Project “Survey and Research Project on Bathing Assistance in Outpatient Services (Executive Subject: Mizuho Research & Technology Co., Ltd.)” Video materials summarizing the methods of bathing assistance based on the above ("To provide bathing assistance that contributes to maintaining dignity and supporting independence-what tsusho service establishments should work on it") Please check the video materials, commentary on the video materials, and the page on which the business report is posted.
June 28, 2022 (office contact) Ministry of Health, Labour and Welfare Elderly Health Bureau Dementia Measures and Community Care Promotion Section “About bathing assistance in tsusho services (information provision)” (PDF: 86KB)
※Regarding the safety management of users at the time of pick-up, please refer to the Ministry of Health, Labour and Welfare's Senior Health Bureau, “Thorough safety management for pick-up and drop-off by vehicle at nursing care service establishments and disability welfare service establishments, etc.” (PDF: 1,371KB).
※Due to sudden deterioration of weather conditions such as snowfall, it takes more time to pick-up and drop-off between users' homes and offices than normal times, and if the service provision time is affected, the time required for day care expenses, etc. Please refer to the Ministry of Health, Labour and Welfare's Senior Health Bureau, January 12, 2024 (PDF: 1).
※Regarding transfer, the handling under the Road Transportation Act is The Long-term Care Insurance's latest information vol.1244 "Legal handling related to nursing care transportation, related to transportation measures related to transportation support for the elderly through the comprehensive care prevention and daily life support business ( well known) "(PDF: 7,063KB).

2024/09/03

Tsusho rehabilitation (PDF: 4,615KB)

※Please refer to the above.2024/10/04

Lending of welfare equipment, sale of specific welfare equipment (PDF: 2,279KB)

※(Prevention of long-term care) Regarding the lending of welfare equipment, an office communication has been issued regarding the national average lending price of welfare equipment applied from the loan in January 2025 and the upper limit of the lending price. Please refer to the following notice. (The Long-term Care Insurance's latest information Vol.1293)
About publication of national average loan price of welfare equipment applied from January, 2025 loan amount and upper limit of loan price (for new product) (PDF: 96KB)
※(Prevention of long-term care) Regarding the lending of welfare equipment, an office communication has been issued regarding the national average lending price of welfare equipment applied from the loan in April 2025 and the upper limit of the lending price. Please refer to the following notice. (The Long-term Care Insurance's latest information Vol.1323)
About publication of national average loan price of welfare equipment applied from April, 2025 loan amount and upper limit of loan price (for new product) (PDF: 113KB)



○In order to improve the quality of services related to welfare equipment, administrative communication was issued regarding the roles required of professional welfare equipment consultants according to the PDCA stage in providing services. Please refer to the following link.
About appropriate practice of PDCA in service offer of welfare equipment (PDF: 169KB)
○Administrative communication was issued on tools (research business reports, guides, etc.) to promote safe use and system maintenance related to lending and sales of welfare equipment. . Please refer to the following link.
About promotion of safe use of welfare equipment (PDF: 134KB)

2024/11/08

Management Guide (jurisdiction: Elderly Facilities Division)

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Inquiries to this page

Health and Social Welfare Bureau Senior Health and Welfare Department Nursing Care Business Guidance Division

Telephone: 045-671-3413

Telephone: 045-671-3413

Fax: 045-550-3615

Email address: kf-jigyoshido@city.yokohama.jp

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Page ID: 149-565-293

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