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Beware of special fraud!

"Suspicious telephones" that seem to be signs of special fraud have occurred in Yokohama City.

Last Updated September 5, 2022

If you talk about money over the phone, first suspect fraud and consult your family or police consultation phone (# 9110).
The two pillars of eradication of heron (PDF: 1,213KB)

Special fraud is frequent!

"I'm at the ward office, but I'll refund you for the fee."
"I left my bag on the train,"
"I'm going to get my cash card,"
Calls such as are fraudulent!
Be sure to consult with the police and your family!
※What is a precursory phone?…
This is a phone call that crime groups such as special fraud call for preparation.
"Because Phone number has changed, please register this number one after another."
"Because I left my bag on the train, the police or JR lost and found people may call me."
"It's from securities, but there are securities that can be specially introduced to residents living in the XX district."
There is something like that.

About the method of special fraud

"Oreole fraud"…
Make a phone call pretending to be a child, grandchild, company colleague, etc., tell the family's big affairs, such as "embezzle the company's money" or "I failed in stock transactions and borrowed money", and repay the settlement money and debt. It is a scam that lies that money is needed for money, and transfers money to a designated account.
Please note that in addition to the method of transferring money at financial institutions, the method of sending cash by courier, etc., and in particular, the number of methods in which criminals come directly to their homes to get cash etc. is increasing.
This is the most common method.
"Refund fraud"…
It is a method of claiming to be a ward office or city hall, etc., and making a transfer procedure from an ATM, etc., pretending to be a refund (refund) of medical expenses or insurance premiums.
This method has been increasing rapidly since 2013!
"Lending fraud"…
This is a method of pretending to be a financial institution, soliciting loans, and requesting a deposit.
It's a trick for men to suffer damage.
"fictitious bill fraud"…
This is a method of requesting payment for items that you don't remember purchasing.
The amount of damage per case is very high, and damage has occurred even in young people such as their 20s and 30s.
In addition, a criminal pretending to be a police or bank clerk said, "Your cash card is being abused! You will need to change your account, so we will keep your cash card. "There is also a "cash card handing fraud" that goes directly to receive it.
For more information, please refer to the following website.

About special fraud that cannot be transferred

As a recent trick, there is an increasing number of cases in which police, financial institution staff, ward office staff, and criminals who claim to be friends of sons, etc. come directly to receive them instead of transferring money at financial institutions.
In addition, there is an increasing number of ways to send them by courier or Yu-mail.

What you need to be careful-measures against special fraud that can be done at home-

  • The criminal hates being recorded. Always set it as an answering machine when you are at home, and if you don't know Phone number at the time of incoming calls, you can also prevent damage.
  • Be careful if you receive a call saying "Phone number has changed." Please do not transfer money immediately, such as "call back to the original Phone number" or "consult someone".
  • No matter what kind of identity the other party claims, if you suddenly call and request cash transfer or hand over, suspect "Oreole fraud". If you receive such a phone call, do not transfer money or hand the money to anyone other than your relatives.
  • Police officers and bank staff will never keep cash cards. Do not give your cash card or give your PIN, even if the other party claims to be an official of the government or financial institution.
  • Discuss special fraud with your family on a regular basis, and decide how to call and password in advance.
    Be prepared for the call from the criminal.
  • medical expenses in Yokohama City, we will never ask you to operate ATMs during the refund procedure.

The following anti-crime program awareness-raising leaflet is an easy-to-understand summary of the methods of special fraud.
We hope you will help us to eradicate "special fraud."

●anti-crime program Awareness Leaflet:

Methods of Special Fraud (PDF: 2,903KB)

Pat Heart explains the tricks of special fraud in an easy-to-understand manner in a 4-frame manga format!

Transfer fraud leaflet thumbnailPato heart image
Pat heart

Kanagawa Prefectural Police Information


Kanagawa Prefectural Police HP http://www.police.pref.kanagawa.jp/ (outside site)

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Inquiries to this page

Civic Affairs Bureau Regional Support Department Regional anti-crime program Support Division

Telephone: 045-671-3705

Telephone: 045-671-3705

Fax: 045-664-0734

Email address: sh-chiikibohan@city.yokohama.lg.jp

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Page ID: 689-297-806

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