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  5. Beware of fraudulent billing fraud that claims to be "NTT", "NTT East", and "NTT Finance"!

Here's the text.

Beware of fraudulent billing fraud that claims to be "NTT", "NTT East", and "NTT Finance"!

With automatic voice guidance, suspicious calls have been made in Yokohama City that deceived "NTT", "NTT East", and "NTT Finance".

Last Updated March 12, 2024

Specific methods

・With automatic voice, "NTT East. The phone will be unavailable in 2 hours. If you would like to talk to the operator, please press ● number." When there is a call such as, when the button is pressed, the name and date of birth are heard from the other party, and "There is an unpaid site. If you don't pay, you'll file it with the court."
 [Example of automatic voice guidance]
 "It's NTT East. The phone will be unavailable in 2 hours. If you would like to talk to the operator, please press ● number.
 "It's NTT East. There is an unpaid fee on the telephone line you are currently using, and we will take legal action. Operation according to the guidance in the voice guidance.
  Yeah.'

・The mobile phone calls "NTT", "NTT East" or "NTT Finance" by SMS to request the payment of fictitious unpaid fees.
 [Example of SMS text]
 "We have confirmation of usage fees, so please contact 03-******** *** NTT East Customer Support Center today.
  Yeah.'
 "We have confirmed your usage fee, so please contact 050-****** NTT Customer Center today. 
  Yes.'

What you need to be careful about

・Please be careful about calling on international telephones such as "+1×××××".
・NTT, NTT East, and NTT Finance use automatic voice guidance to provide information related to contract status and use of lines.
 I will not notify you!
・You will not be required to pay unpaid fees using electronic money such as prepaid cards!
・If you feel suspicious, please contact your nearest police department immediately.

Link

NTT (outside site)
NTT East (outside site)
NTT Finance (outside site)

Inquiries to this page

Civic Affairs Bureau Regional Support Department Regional anti-crime program Support Division

Telephone: 045-671-3705

Telephone: 045-671-3705

Fax: 045-664-0734

Email address: sh-chiikibohan@city.yokohama.lg.jp

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Page ID: 580-949-705

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