- Yokohama-shi Top Page
- Disaster prevention and emergency services
- anti-crime program
- Notice
- Beware of fictitious billing fraud that claim to be "NTT", "NTT East", "NTT Finance"!
Here's the text.
Beware of fictitious billing fraud that claim to be "NTT", "NTT East", "NTT Finance"!
Due to automatic voice guidance, suspicious calls have been made in Yokohama City that tricked "NTT", "NTT East", and "NTT Finance".
Last Updated March 12, 2024
Specific tricks
・Automatic voice "NTT East". After 2 hours, this phone will be unavailable. If you would like to talk with the operator, please press ●." When you press the button, you will hear the name and date of birth from the other party, and you will hear the name and date of birth, and "There is an unpaid site. If you do not pay, you will file a petition with the court."
[Example of Automatic Voice Guidance]
It's NTT East. After 2 hours, this phone will be unavailable. If you would like to talk with the operator, please press ●. ]
It's NTT East. There is an unpaid fee on the telephone line you are currently using, and legal action will be taken. Operate according to the voice guidance.
Yeah."
・Deceive "NTT", "NTT East", and "NTT Finance" by SMS on mobile phones and demand payment of fictitious unpaid fees.
[SMS text example]
"We have confirmed the usage fee, so please contact us at 03-****-***-***-***-*** NTT East Customer Support Center today.
Yeah."
"We will check the usage fee, so please contact us at 050-****-****-****-***-****-**** NTT Customer Center by the end of today.
I'm sorry."
What you should be aware of
・Please be careful about calling on international telephone calls such as "+1 x × xxx".
・NTT, NTT East, and NTT Finance use automatic voice guidance to provide matters related to the contract status and to stop using lines.
We will not notify you!
・You will not be required to pay unpaid fees etc. using electronic money such as prepaid cards!
・If you feel suspicious, please contact your nearest police department immediately.
Link
・NTT (external site)
・NTT East (outside site)
・NTT Finance (external site)
For inquiries to this page
Civic Affairs Bureau Regional Support Department Regional anti-crime program Support Division
Phone: 045-671-3705
Phone: 045-671-3705
Fax: 045-664-0734
Email address: sh-chiikibohan@city.yokohama.jp
Page ID: 580-949-705