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Special consultation at Tsuzuki Ward   Office

Last Updated September 18, 2024

Status of Special Consultations

Currently, we are conducting this after choosing either face-to-face consultation or telephone consultation.
※When you come to face-to-face consultation, please come to the agency with the minimum number of people.
※In the future, consultation may be suspended or the implementation method may be changed depending on the situation. In that case, we will inform you on the website.

Special consultation at Tsuzuki Ward   Office

You can receive advice from lawyers and judicial scriveners at the Tsuzuki Ward   Office.

All consultations are free.

We plan to spend 25 minutes per person, but consultation time may be shorter than 25 minutes depending on the number and situation of consultation applicants.

If the day of the consultation falls on a holiday or a holiday during the year-end and New Year holidays, consultation will not be conducted.

◆Information on the 2024 Tsuzuki Ward   Office Free Special Consultation (PDF: 215KB)

This is a list of free consultation dates and reservation start dates at Tsuzuki Ward   Office.

Advance reservations (one week in advance)
Consultation Day of the week Time Contents of consultation
Legal consultation
(Reservation required)
every Tuesday From 1:00 pm to 4:00 pm Legal consultation by a lawyer. I would like to answer the general questions.
Tax consultation
(Reservation required)
2nd Wednesday
※Closed in February and March
This is a tax consultation by a tax accountant. Consultation on final tax returns, inheritance tax, gift tax, etc.

Judicial Scrivener Consultation
(Reservation required)

2nd Friday This is a consultation by a judicial scrivener. Consultation on inheritance, real estate registration, adult guardianship, etc.
Advance reservations (as needed)
Consultation Day of the week Time Contents of consultation

Notary consultation
(Reservation required)

※Reservations cannot be made on the day, only for reservations up to 15:00 on the previous business day

2nd Thursday From 1:00 pm to 4:00 pm Consultation on notarized deeds such as wills and contracts.
Administrative scrivener consultation
(Reservation required)
First and third Friday This is a consultation by an administrative scrivener. Creation of documents such as inheritance, will, proof of contents, establishment of a company, consultation on application agency, etc.
Consultation reception on the day
Consultation Day of the week Time Contents of consultation

Administrative consultation (direct on the day)

4th Friday From 1:00 pm to 4:00 pm This is a consultation by the Administrative Counselor. Complaints, opinions, requests, inquiries, etc. concerning overall administrative activities of the country.

Traffic accident consultation (direct on the day)

4th Wednesday 9:00 am to noon, 1:00 pm to 4:00 pm This is a consultation by a traffic accident counselor. Consultation on methods of settlements, claims for insurance, calculation of compensation, etc.

※For traffic accident consultation, you can also consult over the phone when there is no interview. However, the interview will be given.
※In addition to holding administrative consultations at the ward office, you can also consult at the Kanagawa Administrative Evaluation Office of the Ministry of Internal Affairs and Communications (Phone: 0570-090-110).
※The consultation on civil arbitration proceedings was completed on February 7, 2024.

Reservation method for legal consultation, tax consultation, judicial scrivener consultation

●We will start accepting reservations at 9:00 a.m. on the same day one week ago.
※If the reservation start date falls on a public holiday, reservations will be accepted from the previous opening date.

(1) Telephone (Tsuzuki Ward   government office Public Relations Section 045-948-2221-3) or telephone

(2) General Information Desk on the 1st floor of Tsuzuki Ward   Office ※Reception at the counter only on the first day of reservation reception will be after 10:00.

Please make a reservation. Please note that reservations cannot be made by e-mail.

●Reservations will be given to those living in Tsuzuki Ward  . First-come, first-served basis. ※If a resident of another ward makes a reservation for a consultation for a resident of another ward, you can make a reservation only if there is a vacancy on the day of the consultation.

●We will consult one person once in 2001 so that many people can use it.

※Many people would like to use the Tsuzuki Ward   Office Free Legal Consultation, and it may be difficult to make a reservation.

If you are in a hurry, please consider using the Yokohama City Hall Free Legal Consultation, which is held every day on weekdays.

How to make reservations for notarized consultation and administrative scrivener consultation

●(1) Telephone (Tsuzuki Ward   government office Public Relations Section 045-948-2221-3) or telephone

(2) General Information Desk on the 1st floor of Tsuzuki Ward   Office

Please make a reservation at any time. Please note that reservations cannot be made by e-mail.

●Reservations are for citizens and are on a first-come, first-served basis.

On the day

●In the case of telephone consultation, the ward office Public Relations Section will call you at the reserved time on the day.
Please wait in a state where you can answer the phone.

●In case of face-to-face consultation, please come to the General Information Desk on the 1st floor of the Tsuzuki Ward   Office at least 10 minutes before the start time of consultation.

●If you do not contact us by 10 minutes in advance and do not come, we may consider it as cancellation and guide you to other customers. If your arrival is delayed, please contact Public Relations Section in advance.

About cancellation

●In the case of cancellation, be sure to contact us by 17:00 on the opening day before the consultation day. If there is any cancellation after that, we will refuse use within the same year.

I would like cooperation so that we can talk to as many inhabitants of a ward as possible.

Yokohama City Hall Free Consultation

In Yokohama City Hall, we provide consultation by professional counselors such as lawyers and judicial scriveners for Yokohama citizens and consultation on municipal administration by city officials.
Civic Affairs Bureau Citizen Consultation Office Phone 045-671-2306

Yokohama City Hall Free Consultation (in principle, reservation system) ※Please check here for details such as the event information. → Yokohama City Citizens' Counseling Room
Contents Day of the week Time
Legal consultation (reservation required) Monday to Friday 9:00 a.m. to 4:00 p.m.
Traffic accident consultation
Residential land building consultation (reservation required) Monday 10:00 a.m. to 4:00 p.m.
Human rights consultation (reservation required) Wednesday From 1:00 pm to 4:00 pm
Judicial scrivener consultation (reservation required) Monday to Wednesday From 1:00 pm to 4:00 pm

Notary consultation (reservation required)

First and third Friday From 1:00 pm to 3:00 pm
Night legal consultation (reservation required) 2nd and 4th Wednesday From 6:00 pm to 8:30 pm

Yokohama Life Phone: 045-335-4343

We accept consultations on various issues such as life, family, and interpersonal relationships every day, 24 hours a day.

Doctors and lawyers are available for consultation on professional issues.

"Bullying 110" toll-free number 0120-671-388

The counselor thinks about bullying, trouble or trouble together.

We accept every day, 24 hours a day.

Various consultation desks

Please refer to the consultation and contact information familiar to your life.
Type Contents Inquiries Telephone
Road gutters ・The road is broken, dirty
・I occupied the road illegally
・The guardrails and curve mirrors are broken
・The streetlights (mercury lamps) on the road are broken
・The gutters and waterways are clogged or broken
・I want to examine the boundary between roads and private land
・I want to build a private road
Public Works Office Tsuzuki 045-942-0606
Sewer ・I want to convert it into a flush toilet
・I want to build a sewer on a private road
Public Works Office Tsuzuki 045-942-0606
・The flush toilet broke down Yokohama City Pipe Works Cooperative Association 045-681-6631
Waste ・Collection of household garbage
・Disposal and countermeasures for illegal dumping of garbage
・I don't know how to dispose of temporary and large amounts of garbage.
・Collection of dead dogs and cats
・local recyclables collection Exercise
Resources and Waste Recycling Bureau Tsuzuki Office 045-941-7914
・Collection of oversized garbage Oversized Garbage Reception Center 0570-200-530
From mobile phones and IP phones
045-330-3953
・Treatment of abandoned vehicles Resources and Waste Recycling Bureau Business Division 045-663-7970
Water supply ・I want to install water supply
・Water does not come out or is leaking.
・Water is poor, red water comes out
Water Works Bureau Customer Service Center 045-847-6262
Architecture ・Building confirmation and inspection
・Residential house certification for new construction
General consultation and window guidance on construction and residential land 045-671-2953
Park green ・The equipment in the park is broken
・There is no lighting in the park
・There are pests on trees in parks and streets
Public Works Office Tsuzuki 045-942-0606
・I want to use a citizen's garden Northern Agricultural Administration Office 045-948-2480
Health and hygiene ・I would like to talk about illness and health
・I want to have an adult health checkup or a cancer health check-up
・I want to get a health handbook (over 40 years old)
Health and Welfare Division 045-948-2350
・I'd like to have a mother and child handbook.
・I want to receive health check-up infants and vaccinations
Children and Families Support Division 045-948-2319
・I want to get rid of rats, bees, cockroaches, etc.
・Abnormalities in drinking water, food, etc.
・I want to register my dog.
・I can't keep a dog or cat
Health Sanitation Division 045-948-2356~8
Sudden illness ・I would like you to introduce a hospital, etc.
・I was suddenly ill at night (Internal medicine, Pediatrics, Ophthalmology, Otolaryngology)
・I was suddenly ill at night (Internal medicine, Pediatrics)
・I became ill after midnight (Internal medicine, Pediatrics)
・I want to get emergency medical care in Dentistry
・I was suddenly ill on Sunday and public holidays (Internal medicine, Pediatrics)
Yokohama City Emergency Medical Information Center
Yokohama City Night Emergency Center
Yokohama North Night Emergency Medical Center
Showa University Northern Yokohama Hospital
Yokohama Dental Health and Medical Center
Tsuzuki Ward   Holiday Emergency clinics
045-201-1199
045-212-3535
045-911-0088
045-949-7000
045-201-7737
045-911-0088
Pollution Environment ・Noise and vibration
・Air pollution and bad smell
Green Environment Bureau Atmosphere and Sound Environment Division 045-671-2483
045-671-2486
・Water pollution
・Land subsidence and soil contamination
Water and Soil Environment Division, Green Environment Bureau 045-671-2488
045-671-2494
・Sunshine and radio interference caused by construction Housing and Architecture Bureau Information Counseling Division 045-671-2350

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Inquiries to this page

Tsuzuki Ward   Ward Administration Promotion Division Public Relations Section

Telephone: 045‐948‐2222

Telephone: 045‐948‐2222

Fax: 045‐948‐2228

Email address: tz-info@city.yokohama.jp

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Page ID: 224-730-070

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