Consultation and contact information for troubles that are familiar to life

Last Updated April 15, 2024

This page introduces some consultations and contact information for troubles that are familiar to life.
Links are provided for departments that have homepages.
About consultation carrying out in ward offices, there is information in page of "special consultation" page.

"There is a problem with contracts for products and services" "I received an unfamiliar claim"

Yokohama City Consumer Affairs Center Telephone 045-845-666666 (Weekdays 9:30-16:00)
On the homepage (outside site) of the Yokohama City Consumer Affairs Center, we introduce a lot of information such as troubles related to contracts for products and services, examples of fictitious billing, and how to deal with them.
＊From April 2004, consumer affairs consultation by telephone has been unified into the center. Consultations (reservation required) by interview will be conducted at each ward office or the center as necessary.

"I don't know disposal procedures,"

We think that page of "garbage and recycling" or page of city Resources and Waste Recycling Bureau becomes reference. For more information, please contact us.
Resources and Waste Recycling Bureau Tsuzuki Office telephone 045-941-7914 (Monday to Saturday 8:00-16: 30).

*Reference: The Tsuzuki Plant website contains the latest information on facilities at the Tsuzuki Plant (garbage incineration plant).

"The streetlights are cut off."

Main roads, station squares, pedestrian-only roads in the city → Public Works Office Tsuzuki
＊Some other things are managed by others, such as security lights.
Street lights (security lights) mainly in residential areas → Please see the Neighborhood Association and Neighborhood Associations "Security Lights" page.
＊Most streetlights in fluorescent lamp are security lights.
Parks and green paths (promenade that connects parks) → Tsuzuki Public Works Office telephone 045-942-0606

"The playground equipment in the park is broken."

Tsuzuki Public Works Office telephone 045-942-0606
＊In addition, inquiries about park and green road facilities are also here.

"There is a vehicle left unattended."

Phone: 045-663-7970
In addition, when illegal dumping occurs → Please see the "Illegal Dumping" page.

"There is a consultation on pollution damage."

Please consult us if you have any problems with air pollution, water pollution, noise, odor, land subsidence, etc. that occur mainly from business activities.
Yokohama Green Environment Bureau Regulatory Guidance Division
Please call 045-671-2483 for noise, vibration, etc.
Air pollution, water pollution, etc., call 045-671-2486.

"It's hard to pass on the road due to garbage and grass."

Please consult with the road administrator. In the case of Tsuzuki Ward , most of them are Public Works Office Tsuzuki.

"There is a vacant lot full of grass."

You will need to contact the land manager. If you don't have any questions, please contact us.
Spring to Autumn = Tsuzuki Ward Street: Phone 045-948-2241
Winter = Tsuzuki fire department telephone 045-945-0119