Consultation and contact information for troubles that are familiar to life

Last Updated April 15, 2024

This page introduces some consultations and contact information for problems that are familiar to life. .
For departments that have homepages, links are provided.
About consultation that we carry out in ward offices, there is information in page of "special consultation".

"I have trouble with contracts for products and services," "I have received an unrecognized claim."

Yokohama City Consumer Affairs Center Telephone 045-845-6666 (weekdays 9: 30-16: 00)
The homepage (outside site) of the Yokohama City Consumer Affairs Center introduces a lot of information on troubles related to contracts for products and services, cases of fictitious billing, and how to deal with them.
＊From April 2004, consumer affairs consultation by telephone has been integrated into the center. Consultation by interview (reservation required) will be conducted at each ward office or center as necessary.

"I don't know disposal procedures,"

We think that page of "garbage and recycling" or page of city Resources and Waste Recycling Bureau is helpful. For more information, please contact us.
To Resources and Waste Recycling Bureau Tsuzuki Office telephone 045-941-7914 (Mon-Sat 8: 00-16: 30).

*Reference: The Tsuzuki Plant website contains the latest information on the facilities of the Tsuzuki Plant (garbage incineration plant).

"The streetlights are out,"

Main roads in the city, station squares, pedestrian roads, etc. → Public Works Office Tsuzuki
＊Some security lights are managed elsewhere, such as security lights.
Streetlights (security lights) mainly in residential areas → Please see the "Security Lights" page in Neighborhood Association and Neighborhood Associations.
＊Most of the streetlights in fluorescent lamp are security lights.
Parks and green roads (promenade connecting parks) → Public Works Office Tsuzuki telephone 045-942-0606

"The playground equipment in the park is broken."

Public Works Office Tsuzuki telephone 045-942-0606
＊In addition, inquiries about parks and green roads are also here.

"There are vehicles left unattended."

Phone dedicated to reporting of abandoned cars 045-663-7970
In addition, when there is illegal dumping → Please refer to the "Illegal Dumping" page.

"There is a consultation on pollution damage."

Please contact us if you have any problems with air pollution, water pollution, noise, bad smell, land subsidence, etc., mainly caused by business activities.
Yokohama City Green Environment Bureau Regulatory Guidance Division
Call 045-671-2483 for noise, vibration, etc.
Call 045-671-2486 for air pollution and water pollution.

"It's hard to pass on the road due to garbage and grass."

Please consult with the road administrator. In the case of Tsuzuki Ward , the majority is Public Works Office Tsuzuki.

"There is a vacant lot full of grass,"

You will need to contact the land manager. If you don't know, please contact us.
Spring to Autumn = Beautification in Tsuzuki Ward Street Phone: 045-948-2241
Winter = Tsuzuki fire department Phone: 045-945-0119