Information on Midori Ward Childcare and Education Concierge

The childcare and education concierge provides consultation on child custody (licensed nursery schools, Yokohama nursery rooms, unlicensed childcare facilities, temporary custody services, kindergartens, etc.) and provides detailed childcare services tailored to individual needs. It is a professional staff.
Consultation is available at each ward office Children and Families Support Division.
Childcare and Education Concierge (City of Yokohama, Child and Youth Bureau website)

• What should I do if I want to leave my child?
• What kind of childcare services do you have in Yokohama?
• What's the difference between a nursery school and a kindergarten?
• Can I work while going to kindergarten?
• I applied for a licensed nursery school, but it has been put on hold ... What should I do?

In addition, please feel free to contact us about childcare services such as nursery schools and kindergartens.

This video summarizes the application for a nursery school in Yokohama City in an easy-to-understand manner.
Not only those who are applying for a nursery school for the first time, but also those who have moved from other local governments or those who have applied for the first time in a long time, please check this video first.
From the type of nursery school to the method and schedule of application, points are explained in an easy-to-understand manner in 10 minutes.
Tell me, Concier's Nursery School Application Guide (outside site) (YouTube)

※Currently, concierge consultation is only available for consultation on admission in April 2025.
　If you would like to consult, please make a reservation by phone (045-930-2551).

Reservations for concierge consultation are accepted only on the Web site in principle.
Please make a reservation from the childcare and education concierge page (outside site) of the Yokohama City Child Care Support Site "Pamatoko".

・At the beginning of each month, a reservation form for one month of the following month will be released.
・Please make a reservation at least two days before.
・Reservations on the day before or on the day cannot be made on the Web, so please let us know by phone (045-930-2551). You can make a reservation if there is a free time.
・Please cancel by the day before. If you wish to cancel on the day, please contact us by phone.

Midori Ward Children and Families Support Division (13th floor on the first floor)
Telephone: 045-930-2551/ Fax: 045-930-2435
Response time: From 9:00 am to 5:00 pm (weekdays only)

We offer on-site lectures at local child-rearing support bases in Midori Ward and at gathering squares for parents and children.
I will answer simple questions about nursery schools and kindergartens!
For details on the schedule, please see the flyer below.